1241 Personnel Analyst

HR Operations

Recruitment #RTP-1241-M00026



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The following information describes the civil service classification for which applications are being solicited.
Make sure you read the entire announcement before completing the application form.


The purpose of this announcement is to fill a vacant position in this classification.


No. of Position(s): One (1)                                               

Division: Human Resources

Unit(s): Operations

Location: One South Van Ness Avenue, 6th Floor, San Francisco, CA

Hours: Monday through Friday, 8:00 am to 5:00 pm


APPOINTMENT TYPE: Reassignment or Permanent Transfer.  In order to be considered for appointment to this position, you must have current permanent status as a 1241 Personnel Analyst with the City and County of San Francisco and be seeking either a Transfer or a Reassignment.  If you do not meet this criterion, please do not apply for this position.



Under direction, the Personnel Analyst in the San Francisco Municipal Transportation Agency (SFMTA) Human Resources Operations Unit performs professional level personnel work in one or more of the following areas of activity: recruitment and selection, classification, salary administration, employee relations, and other departmental personnel programs.



  • Conducts exempt recruitments including preparing job announcements, reviewing employment applications, consulting and providing advice and guidance to division managers and supervisors on developing selection devices, reviewing and confirming selection and conducting education and/or employment verification. 
  • Reviews, analyzes and responds to request for special pay premiums in accordance with provisions of multiple memoranda of understanding; collects, compiles, and analyzes data and prepares reports when requested.
  • Coordinates processing of personnel transactions; directs and reviews the preparation and processing of position requests; tracks the certification and selection process; directs and participates in the processing of appointments.
  • Collects and analyzes data to determine important/essential duties and position allocation criteria; and interviews employees and supervisors to elicit and/or clarify job information and organizational relationships.
  • Provides information to departmental representatives, labor organizations, managers, employees, applicants, other agencies and the general public; interprets and explains personnel rules and policies; investigates allegations/complaints of unfair employment practices; and represents employing department on personnel matters before boards and commissions and in meetings with other departments.
  • Prepares written materials including letters, reports, memoranda, and forms.
  • Assists in the development and maintenance of a departmental personnel program including hiring, training, performance evaluation, compensation, discipline and termination; prepares reports and analyzes data on position vacancies, workforce composition, and staffing needs; and provides consultation and information to managers regarding personnel issues.
  • Administers and maintains the classification plan; designs and implements recruitment and selection plans; prepares class specifications in compliance with relevant laws and guidelines and insures consistency within class series and job families; and reviews position requests to ensure compliance with the classification plan.
  • Conducts classification and salary surveys to determine prevailing classification and pay practices; collects, compiles and analyzes classification and wage data; conducts Charter mandated salary surveys; interprets and administers provisions of memoranda of understanding; implements pay provisions of arbitration awards, mediated and grievance settlements.
  • Produces lists of eligibles for City employment: conducts job analyses, organizes recruitment activities, reviews employment applications, develops and administers selection devices, analyzes results, establishes passing scores, and creates eligible lists.
  • Responds to appeals or protests of personnel decisions and/or procedures; and prepares and submits reports to the Civil Service Commission and may present the case before the appellate body, hearing officers or arbitrators.
  • May lead projects and/or supervise a small group of clerical/technical personnel.
  • Performs related duties and responsibilities as assigned.


Current Permanent Civil Service (PCS) incumbent in Class 1241 Personnel Analyst with the City and County of San Francisco.



§  Extensive experience using JobAps and eMerge PeopleSoft software.

§  Ability to communicate clearly and concisely both orally and in writing.

§  Ability to work independently and as a member of a team.

§  Excellent judgment in handling confidential personnel issues appropriately and sensitively.

§  Ability to meet constantly changing deadlines; juggle multiple priorities simultaneously.

§  Proficient in Microsoft applications such as Word, Excel, Access, and Outlook.



You must be in a Permanent Civil Service (PCS) 1241 Personnel Analyst position with the City and County of San Francisco to be considered for appointment to this position.


San Francisco Municipal Transportation Agency employment applications for this position will be accepted through an on-line process only. Mailed, hand delivered or faxed applications will not be accepted. A resume must be attached to the online application.  Visit www.jobaps.com/sf to begin the application process.


  • Click and select 1241 Personnel Analyst (RTP-1241-M00026)
  • Click on “Apply” and read and acknowledge the information
  • Click on “I am a New User” if you have not previously registered, or on “I have REGISTERED PREVIOUSLY”
  • Follow instructions given on the screen

To submit resume using the online application:

  • Select the “Resume” tab in the online application
  • Follow instructions given on screen

If you are having trouble attaching your resume to the online application, you may submit by fax to (415) 581-5120, ATTN: 1241 Personnel Analyst (RTP-1241-M00026). Résumé will not be accepted in lieu of completing the online application.


Computer kiosks are available for the public from 8:00 a.m. to 5:00 p.m. Monday through Friday to file online applications in the lobby of the Department of Human Resources, 1 South Van Ness Avenue, 4th Floor, San Francisco and in the lobby of SFMTA Human Resources office, 1 South Van Ness Avenue, 6th Floor, San Francisco.


Applicants may be contacted by e-mail. It is their responsibility to ensure that their registered e-mail address is accurate and kept up-to-date. Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses: (@sfgov.org, @sfmta.com).


Upon successful submittal of the application online, the applicant will receive a notification on the screen, as well as in the applicant’s e-mail inbox, acknowledging the receipt of the application by the SFMTA - Merit Section.  If you are having difficulty submitting your application online, please contact us at (415) 701-5026 between 8:30 a.m. – 12:00 p.m. and 1:00 p.m. - 4:30 p.m. Monday through Friday.



Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process.


Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the SFMTA by phone at (415) 701-5026 or (415) 701-5043 (TTY); or in writing to: SFMTA Human Resources, Merit Section, 1 South Van Ness, 6th Floor, San Francisco, CA 94103. For further information, contact (415) 701-5026.



Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.






Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, typically a 7.5% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

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