3373 Animal Control Supervisor

Recruitment #PBT-3373-062047





This is a Position Based Test conducted in accordance with Civil Service Rule 111A.


The current position is located at General Services Agency, Administrative Services – Animal Care & Control.  The eligible list resulting from this examination may be utilized for future positions in this class in other City departments.



Under direction, supervises animal control field operations activities, including enforcing compliance with City and State laws governing the restraint, licensing, vaccination, impoundment, care and quarantine of animals.  The essential functions of this position include: assign, schedule and monitor the field work activities of Animal Control Officers; explain departmental policies and interpret laws, ordinances, and procedures for subordinate staff and the public; orient, train and evaluate Animal Control Officers; monitor case files, work records and activity reports; respond to problems or complaints from the public; attend off-site meetings, including outreach and education; work with other City Departments and Agencies; collaborate interdepartmentally to attain the mission and goals of the agency; and may perform the field duties of an Animal Control Officer in response to calls or cases of a complex or difficult nature, or when dictated by the department.  This position will require on-call responsibilities and may require working swing and graveyard shifts, extended hours, weekends and holidays on a rotating basis.


The nature of this position may require that the Animal Control Supervisor be on-call and may be eligible to receive premium pay up of to 25 percent of the base pay for each hour he/she is asked to be available for calls from subordinate staff (Per the current SEIU 2012-2014 MOU).


Minimum Qualifications

1.     Three (3) years experience as an Animal Control Officer in a major metropolitan area/City, one year of which included supervisory responsibilities; OR

2.     Four (4) years of experience as an Animal Control Officer; AND

3.     Successful completion of PC832 course within the probationary period; AND

4.     Driver’s license with a good driving record.  A current DMV printout must be submitted at the time of appointment; AND

5.     Ability to use a computer to access data, input data and maintain records, and generate written materials.  The probationary period will be used to determine if the employee meets this minimum qualification.  Failure to meet this qualification may result in dismissal or termination from employment; AND

6.     Ability to lift and carry heavy equipment or animals, runs short distances, and climb and work in narrow or elevated spaces.  The probationary period will be used to determine if the employee meets the minimum qualifications for physical strength, endurance and dexterity.  Failure to meet these qualifications may result in dismissal or termination from employment.  


A.    Candidates must be able and willing to work effectively in areas with frequent exposure to hazards and other unpleasant elements.

B.    Time limit for completion of PC832 may be extended with approval of the Director, Animal Care and Control Department.

How To Apply

Applications for this recruitment process will be accepted from Friday, October 11, 2013 through Wednesday, December 25, 2013.  Applications and supplemental applications for City and County of San Francisco jobs are being accepted through an online process.  Visit www.jobaps.com/sf to begin the application process by registering an account.


·         Click and select the 3373 Animal Care Attendant (PBT-3373-062047).

·         Click on "Apply" and read and acknowledge the information.

·         Click on "I am a New User".

·         Follow instructions given on the screen.



Candidates’ driving records will be reviewed.  Candidates must have a current history of responsible and careful motor vehicle operation.  Negligent operator probation, license suspension, driving under the influence of drugs or alcohol, reckless, or hit-an-run driving convictions within the last four (4) years will be cause for rejection.  Multiple moving violation convictions may also be a cause for rejection.


Candidates will be fingerprinted and their background and judicial records will be reviewed to determine their suitability for continued employment as a Deputy Animal Control Officer.  Personal history and employment records must indicate personal responsibility, honesty and reliability on the part of the candidate.  The personal history and employment record must be such as to demonstrate the suitability and acceptability of the candidate for service I the municipal government.  Personal history or employment records deemed unsatisfactory or unacceptable for the position will be cause for rejection.  Reason for rejection may include felony convictions, repeated or serious violations of the law, inability to work with co-workers, inability to accept supervision, or other relevant factors.  Cruelty or mistreatment or animals, as determined by the Department, is subject to disciplinary action and/or termination.



As part of the application process, all applicants must complete a Willingness Checklist.  This document lists examples of essential functions and required working conditions encountered by a 3373 Animal Control Supervisor.



All applicants must complete the supplemental application.  Applicants will be prompted to answer questions in the supplemental application in the online application process.  The information indicated on the supplemental application must provide complete and accurate information.  All statements made on the application and supplemental application is subject to verification.


Computer kiosks are located in the lobby of the Department of Human Resources, 1 South Van Ness, San Francisco, for use by the public.  The hours of operation are from 8:00 a.m. to 5:00 p.m., Monday through Friday.


If you have any questions regarding this recruitment or application process, please contact the exam analyst, Kimberly Castillo, at (415) 554-4822 or at kimberly.castillo@sfdpw.org.



Resumes will not be accepted in lieu of verification of qualifying experience and education. Verification of the qualifying experience and education may be required at any point in the application, examination or departmental selection process.  Failure to submit the required verification, when requested, may result in disqualification or ineligibility for employment.  Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.


Verification of qualifying experience, when requested, must be signed by the employer or the employer’s authorized representative on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed.   City employees who qualify based solely on City employment or a combination of City employment and outside experience may submit performance evaluations as proof of qualifying City experience in lieu of other verification, but must verify outside qualifying experience as stated above.  City and County of San Francisco employees will receive credit for the duties of the class to which they are appointed.  Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules.  Self-employment requires evidence of total earnings (copies of income tax returns or other official documents), occupation and duties performed which demonstrate that the applicant meets the qualification requirements.  Verification may be waived if impossible to obtain.  The applicant must submit a signed statement with the application explaining why verification cannot be obtained.  Waiver requests will be considered on a case-by-case basis. Failure to submit the required verification or waiver request, when requested, may result in rejection of application.

Selection Procedures

Training and Experience Evaluation: Weight: 50%.

To provide an accurate evaluation and scoring of candidate’s qualifications, each applicant is required to submit an online Supplemental Application with his/her City and County of San Francisco application, and a Willingness Checklist.  These application documents will be used to evaluate experience and skills of candidates participating in this examination, and to determine scores and ranks of qualified candidates.


Oral Exam: Weight: 50%

Candidates achieving a passing score on the Training and Experience Evaluation will be invited to participate in a oral examination designed to measure competencies in job-related areas which may include but not limited to: human relations ability, training and supervision, ability to exercise sound and safe judgment, and knowledge of state and local laws pertaining to the care and control of animals.


Certification Rule: The certification rule used for the eligible list resulting from this selection procedure will be Rule of Ten Scores. The Department may elect to administer additional selection procedures to make final hiring decisions.


Eligible List: http://www.sfdhr.org/index.aspx?page=20#eligiblelists

The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.  The duration of the eligible list resulting from this examination process will be two (2) years, and may be extended with the approval of the Human Resources Director.


Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification.  To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=13693.  Search that document by title or job code to see which departments use the classification.



Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.  Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment.  Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes.  Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

Conviction History

As part of the selection process an image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) history will disqualify you as a candidate based on the specific requirements of the position to which you are applying. If selected for fingerprinting, the hiring department will contact you to schedule an appointment.

Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Position Based Testing:



Reasonable Accommodation Request:



Veteran’s Preference:



Seniority Credit in Promotional Exams:



General Information concerning City and County of San Francisco Employment Policies and Procedures:



Terms of the Announcement:

http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions  Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.


The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.


Copies of Application Documents:



Right to Work: http://www.sfdhr.org/index.aspx?page=20#identification

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States


Combined Promotive and Entrance

Micki Callahan, Human Resources Director

Department of Human Resources

Announcement No:  PBT-3373-062047

Issued:  October 11, 2013

GSA-KC (415) 554-4822



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, typically 7.5% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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