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Placer County Human Resources Department
Claims Specialist - I
#2017-12855-01


Supplemental Questionnaire

Last Name First Name
 

 

Claims Specialist - I

Supplemental Questionnaire



 

Section I - (Not Scored)

This section of the supplemental questionnaire will not be scored.


1.

Do you have training in Trauma Informed Principles?

Yes No
1a.

If yes, please briefly describe below:

2.

Do you have experience using DAMION (DA Management Integrated Office Network)?

Yes No
2a.

If yes, please briefly describe your experience below:

3.

Do you have experience using CARES (Compensation and Restitution Systems)?

Yes No
3a.

If yes, please briefly describe your experience below:


 

Section II - Examination Questions (Scored)

This section of the supplemental questionnaire will serve as the examination for this recruitment.  It will be scored based on your checked responses below.  Scores received from this examination will determine applicant ranking and placement on the eligible list. 

By continuing in this examination process, you are certifying that all information provided in the supplemental questionnaire is true to the best of your knowledge.


 

I have read and understood the above information.


 

For the following questions, select the one response that best describes your level of job-related experience and/or training. Narratives provided by applicants describing experience and/or training will not be scored but will be available to the hiring authority and may be utilized for interview and selection determinations.


1.

Providing customer service.

I have no or very limited experience performing this task.
I have some experience performing this task, but would need additional training.
I have experience performing this task under close supervision.
I have experience performing this task independently under normal supervision.
I have experience providing training and/or consultation to others in the performance of this task.
1a.

If you indicated experience, please briefly describe below.  Include in your response the type of service provided, ie, retail sales, fast food, public service:

2.

Working with distraught and/or upset clientele.

I have no or very limited experience performing this task.
I have some experience performing this task, but would need additional training.
I have experience performing this task under close supervision.
I have experience performing this task independently under normal supervision.
I have experience providing training and/or consultation to others in the performance of this task.
2a.

If you indicated experience, please briefly describe below.  Include in your response the steps taken to assist the person(s):

3.

Performing basic mathematical functions in a job or educational setting.

I have no or very limited experience performing this task.
I have some experience performing this task, but would need additional training.
I have experience performing this task under close supervision.
I have experience performing this task independently under normal supervision.
I have experience providing training and/or consultation to others in the performance of this task.
3a.

If you indicated experience, please briefly describe below. 

4.

Computer knowledge and experience.

I have no or very limited experience performing this task.
I have some experience performing this task, but would need additional training.
I have experience performing this task under close supervision.
I have experience performing this task independently under normal supervision.
I have experience providing training and/or consultation to others in the performance of this task.
4a.

If you indicated experience, please briefly describe below.  In your response, indicate the programs you have used (ie MS Word, MS Excel, DAMION, CARES etc).

5.

Requesting and receiving personal data over the phone and in person.

I have no or very limited experience performing this task.
I have some experience performing this task, but would need additional training.
I have experience performing this task under close supervision.
I have experience performing this task independently under normal supervision.
I have experience providing training and/or consultation to others in the performance of this task.
5a.

If you indicated experience, please briefly describe below. 

6.

Interpreting and explaining processes, procedures and rules.

I have no or very limited experience performing this task.
I have some experience performing this task, but would need additional training.
I have experience performing this task under close supervision.
I have experience performing this task independently under normal supervision.
I have experience providing training and/or consultation to others in the performance of this task.
6a.

If you indicated experience, please briefly describe below. 

7.

Maintaining records and statistics.

I have no or very limited experience performing this task.
I have some experience performing this task, but would need additional training.
I have experience performing this task under close supervision.
I have experience performing this task independently under normal supervision.
I have experience providing training and/or consultation to others in the performance of this task.
7a.

If you indicated experience, please briefly describe below. 

8.

Researching and adhering to local, state and Federal rules.

I have no or very limited experience performing this task.
I have some experience performing this task, but would need additional training.
I have experience performing this task under close supervision.
I have experience performing this task independently under normal supervision.
I have experience providing training and/or consultation to others in the performance of this task.
8a.

If you indicated experience, please briefly describe below. 


 

Thank you for completing the examination portion of the application process. We encourage applicants to review their answers for accuracy prior to submitting.

Please Save & Continue to move forward to the next tab. 

Be sure to select the "Submit" button once the application has been completed.  You will receive confirmation that the application has been submitted.  

A notice of your status will be sent to you after the final filing date.