Recruitment #2017-15704-01
Salary | $28.56 - $34.72/hour; $59,405.42 - $72,208.03/year |
---|---|
Department | Countywide |
Job Type | Open |
Date Opened | 8/23/2017 08:00:00 AM |
Filing Deadline | 9/6/2017 5:00:00 PM |
Employment Type |
Permanent/Full Time (40 hrs/week)
Temporary/Extra Help |
Work Location |
Auburn, California (Applegate, Auburn, Colfax, Foresthill, Meadow Vista, Penryn)
|
Additional Forms Required |
Veterans DD214 (if applicable) |
HR Analyst | Kelly Tourville |
This position is scheduled to receive a 4% wage increase effective 8/19/2017.
This recruitment will be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements.
There are currently two vacancies for Information Technology (IT) Technician - II with the following departments:
HEALTH AND HUMAN SERVICES - CHILDREN'S SYSTEM OF CARE
The IT Technician - II will be assigned as a journey-level Technician supporting our Health and Human Services Department assigned to the Children’s System of Care (CSOC) Division. The position will provide essential onsite Avatar Help Desk functions. In addition to Avatar Help Desk functions, this position will complete custom reports, administer network provider accounts, monitor and report compliance of Federal and State licensure, and maintain division web pages. This position will require a high degree of customer and team oriented focus to work with various divisions and outside agencies. This IT Technician - II will enable Children’s System of Care to provide an uninterrupted level of service to the Health and Human Services Department, and most importantly, to the public dependent upon these services.
ADMINISTRATIVE SERVICES - IT SECURITY
The Department of Administrative Services is seeking to fill an IT Technician - II position within the IT Security group. This group is responsible for county-wide policies, standards, and solutions for information security. The IT Technician - II will work with customers to install security solutions and remediate any vulnerabilities or infections. In addition, this position will monitor and maintain enterprise-wide solutions, which may include intrusion protection, spam filtering, anti-virus protection, data encryption, secure remote access, multi-factor authentication, and password security. Experience and interest in network protocols and standards is a plus. The IT Security group maintains a high level of professionalism. The position requires excellent skills in customer service and adherence to strict confidentiality around sensitive data.
Performs a wide range of technical duties, typically in a help desk environment, in order to provide effective support for assigned technology functional area; troubleshoots and resolves system/application related support requests pertaining to maintenance and administration of computer hardware and software and telecommunications systems to meet business needs. This classification serves as a first or second-level responder and may perform any of the following functions: installs/sets up, operates, maintains and monitors a variety of information systems including network, peripherals, operating systems and user applications; plans, implements and monitors hardware and software upgrades, patches, security and backup/recovery processes; installs, configures and administers a variety of commercial off-the-shelf (COTS) and internal applications; and performs other related duties as assigned.
This is the full journey level class in the Information Technology Technician series. Employees within this class are distinguished from the Information Technology Technician I by the performance of the full range of duties as assigned. Incumbents at this level work alone on routine or regular work assignments, checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow. This class is distinguished from Information Technology Specialist in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a Technician that require a more general knowledge.
Receives general supervision from an assigned supervisor. May receive technical and functional supervision from higher level staff.
In addition to the above, when assigned to Telecommunications:
It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.
Experience: Two (2) years of responsible experience comparable to Information Technology Technician I with Placer County.
Training: Equivalent to the completion of an Associate’s degree with major coursework in computer science, information systems, or a related field. Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency.
License or Certificate:
Information Technology Technician I
Knowledge of:
Ability to:
In addition to the above, when assigned to Telecommunications:
Knowledge of:
Information Technology Technician II
In addition to the qualifications for the Information Technology Technician I:
Knowledge of:
Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces.
Training & Experience Rating (100%)
Based upon responses to the supplemental questionnaire, the applicant’s education, training and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list.
All applicants who meet minimum qualifications will be required to respond to an online Conviction History Questionnaire, which will be sent as a link on their notification that minimum qualifications have been met. Failure to respond to this questionnaire within (3) three calendar days of the minimum qualification notification will result in disqualification from the examination.
Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination, which may include a drug screening and possibly a psychological evaluation, sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation and/or be bonded.
All new permanent employees, with the exception of sworn law enforcement and those in management and confidential groups, shall be required to join the employee organization or pay an 'Agency Fee' as a condition of employment.
The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied.
Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please visit our website at:
Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.
The following information represents benefits currently available to permanent Placer County employees and may be subject to change. It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department.
Tentative Recruitment Schedule