|Salary||$22.86 - $27.78/hour; $3,961.62 - $4,815.32/month|
|Date Opened||2/7/2017 8:00:00 AM|
|Filing Deadline||6/9/2017 5:00:00 PM|
Permanent/Full Time (40 hrs/week)
Permanent/Part Time (less than 40 hrs/week)
Auburn Area (Applegate, Auburn, Colfax, Foresthill, Meadow Vista, Penryn)
South Placer (Granite Bay, Loomis, Lincoln, Rocklin, Roseville)
|Additional Forms Required||
Veterans DD214 (if applicable)|
|HR Analyst||Kathy Youngs|
Click here to view a short recruitment video for this classification.
The Placer County Sheriff's Office dispatch center is located in beautiful Auburn, California, which is less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic work stations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows.
The center provides dispatch services for law enforcement, fire, and medical. Dispatchers are trained to provide lifesaving instructions over the phone through Emergency Medical Dispatch (EMD). The center is staffed 24 hours a day, seven days a week. The current schedule is three 12-hour shifts each week and an eight hour shift every other week, with either Saturday or Sunday off.
Public Safety Dispatchers receive a competitive benefit package including 13 paid holidays per year, 12 paid sick days per year, generous contributions to CalPERS, and access to an employee assistance program. Dispatchers who work on holidays receive overtime compensation for the actual number of hours worked in addition to holiday pay. Shift differential pay of 7.5% is also paid to dispatchers who work swing and graveyard shifts. Full benefit details can be found below in the Benefits section of this posting.
To receive and transmit routine and emergency requests for law enforcement, fire, ambulance and/or emergency assistance and equipment in a coordinated and calm manner; to monitor public safety frequencies; to operate a variety of communications equipment including radio consoles and a computer aided dispatch system according to established procedures.
This is the entry level class in the Public Safety Dispatcher series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters as those allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks.
Receives immediate supervision from a Supervising Public Safety Dispatcher and technical and functional supervision from higher level staff as needed.
Duties may include, but are not limited to, the following:
Experience and Training
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience: Two years of customer service experience which demonstrate a general aptitude for working with the public in an environment requiring multi-tasking, balancing competing priorities/demands, and extensive public contact. Experience with computer terminals and radio-broadcasting/communications equipment and/or experience within a law enforcement setting is desirable.
Training: Equivalent to the completion of the twelfth grade.
License or Certificate:
Written Examination (100%)
The written examination consists of the P.O.S.T. Entry-Level Dispatcher Selection Test Battery. T-scores received from this examination will determine applicant ranking on the eligible list. For more information regarding the Dispatcher Selection Test Battery, click here and select the tab for "Dispatcher Applicant."
Note: Applicants who have already taken the P.O.S.T. exam within six (6) months of application submission date may attach their official score report notice (including agency name, exam name, exam date, and exam scores) to their application materials to forward their scores to Placer County.
Note: Different agencies use different cutoff scores for this exam. Therefore, it is possible for an applicant to pass the exam with one agency and fail it with another using the same score.
2017 Examination Dates:
Tuesday, March 14th and Wednesday, March 15th, 2017 (applications received by Friday, February 24th, 2017)
Tuesday, June 27th and Wednesday, June 28th, 2017 (applications received by Friday, June 9th, 2017)
Prior to the date of hire, applicants for this classification must complete and pass a background check (which may include a voice stress analysis and/or a polygraph) and pre-employment psychological and medical examinations, including a drug screening, prior to appointment. All applicants must sign a constitutional oath, submit proof of U.S. citizenship or legal right to remain and work in the U.S., and be fingerprinted. For some positions, applicants may also be required to submit proof of age or be bonded.
All new permanent employees, with the exception of sworn law enforcement and those in management and confidential groups, shall be required to join the employee organization or pay an 'Agency Fee' as a condition of employment.
Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please visit our website at: http://www.jobaps.com/placer/sup/abfreenames.asp.
Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.
The following information represents benefits currently available to permanent Placer County employees and may be subject to change. It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department.