Recruitment #2015-16426-01
Salary | $24.46 - $29.73/hour; $4,239.58 - $5,153.25/month |
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Department | Sheriff |
Job Type | Open |
Date Opened | 10/10/2015 12:00:00 PM |
Filing Deadline | 10/30/2015 5:00:00 PM |
Employment Type |
Permanent/Full Time (40 hrs/week)
Temporary/Extra Help |
Work Location |
Auburn, California (Applegate, Auburn, Colfax, Foresthill, Meadow Vista, Penryn)
|
Additional Forms Required |
Veterans DD214 (if applicable) POST Transcripts or Certifications |
HR Analyst | Suzanne Holloway |
The Placer County Sheriff's Office dispatch center is located in beautiful Auburn, California, which is less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic work stations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. Click here to view photos of the dispatch center.
Public Safety Dispatchers receive a competitive benefit package including 13 paid holidays per year, 12 paid sick days per year, generous contributions to CalPERS, and access to an employee assistance program. Dispatchers who work on holidays receive overtime compensation for the actual number of hours worked in addition to holiday pay. Shift differential pay of 7.5% is also paid to dispatchers who work swing and graveyard shifts. Full benefit details can be found below in the Benefits section of this posting.
To receive and transmit routine and emergency requests for law enforcement, fire, ambulance and/or emergency assistance and equipment in a coordinated and calm manner; to monitor public safety frequencies; to operate a variety of communications equipment including radio consoles and a computer aided dispatch system according to established procedures.
This is the full journey level class within the Public Safety Dispatcher series. This class is distinguished from the Public Safety Dispatcher I by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level.
This class is further distinguished from the Supervising Public Safety Dispatcher in that the latter supervises line staff, monitors day to day activity in the Dispatch Center, ensures minimum staffing levels, ensures calls are handled properly, monitors compliance with applicable policies and procedures, and oversees the training program for entry-level dispatchers, when assigned.
Receives general supervision from a Supervising Public Safety Dispatcher, Dispatch Services Supervisor and/or the Watch Commander.
May exercise technical and functional supervision over entry dispatchers as needed.
Duties may include, but are not limited to, the following:
On assigned shift, receive telephone communications requiring the dispatching of emergency public safety equipment and personnel; receive and dispatch routine and emergency radio communications from Sheriff's patrol units and other public safety agencies (including contract agencies), such as fire and ambulance; maintain status of units on assignments in the field; keep Department officials informed of critical incidences; interpret information from units in field; work to ensure safety of personnel in the field at all times.
Monitor various public safety radio frequencies where emergencies involving the coordinated efforts of several agencies are required; relay information to other agencies as required; contact agencies concerned with major emergency operations and provide critical information concerning emergency situations; confirm warrants for deputies, as needed.
Coordinate efforts between local/State/Federal agencies for both law enforcement and fire incidents.
Interface with various computer programs on a local/State/Federal level.
Provide emergency medical instructions over the phone per approved protocols, as necessary.
Document large volumes of calls for service; compile data and prepare reports of reported emergencies, equipment dispatched and/or status of emergency.
Operate a variety of communications equipment including the basic and, if applicable, enhanced equipment associated with the 911 public safety answering point (P.S.A.P.); operate radio transmitters and receivers and related equipment.
Receive, file, send, and where appropriate, take appropriate action concerning teletype messages; utilize current law enforcement automated systems as needed, to identify persons, vehicles, and/or property.
Perform light clerical duties including entering information for briefing bulletins.
Monitor electronic alarm systems for County property; monitor the animal control radio frequency after hours and on weekends.
Perform research and update information relating to events in the C.A.D. system.
Monitor and maintain access of after-hours call-out data for the Sheriff's Department and other County departments.
Perform related duties as assigned.
When assigned Dispatch Training duties:
Conduct the training of emergency dispatch personnel; instruct employees in the proper methods of operating communications and dispatch equipment, monitoring specified radio frequencies and dispatching public safety personnel and equipment.
Direct and evaluate the work of trainee employees on an assigned shift.
Maintain training materials, including manuals, support information, and training records.
Assist Supervising Public Safety Dispatcher in the periodic review of current procedures and policies.
Confer with the Supervising Public Safety Dispatcher and other higher level staff regarding special instructions or procedural changes and relay updated information to employees.
May provide input on the performance evaluations of trainees.
It is the applicant's responsibility to identify in their application materials how they meet the Minimum Qualifications listed below.
Experience: Two years of experience in a public safety dispatching setting performing duties comparable to a Placer County Public Safety Dispatcher I.
Training: Equivalent to the completion of the twelfth grade.
License or Certificate:
Ability to:
Training & Experience Rating (100%)
Based upon responses to the supplemental questionnaire, the applicant’s education, training and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list.
Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination, which may include a drug screening and possibly a psychological evaluation, sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation and/or be bonded.
All new permanent employees, with the exception of sworn law enforcement and management, shall be required to join the employee organization or pay an 'Agency Fee' as a condition of employment.
The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied.
The following information represents benefits currently available to permanent Placer County employees and may be subject to change. It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Personnel Department.