PROGRAM AND CONSUMER SUPPORT ASSISTANT
9/3/2013 8:00:00 AM
9/10/2013 11:59:00 PM
Open and Competitive
The Department of Mental Health, Substance Abuse and Developmental Services is seeking a friendly and outgoing administrative professional in the Division of Administrative Services to work in the Program and Consumer Services Branch located at the Leesburg Mental Health Center. The ideal candidate will possess exceptional customer service skills, strong written and oral communication skills, be detail oriented and have previous work experience in a medical office environment. Successful candidates should have experience with standard office equipment, to include desktop scanners, and demonstrate proficiency with Microsoft Office 2010 programs. Responsibilities include front counter customer service in a busy clinic setting, collecting client payments, scheduling appointments, answering phones, data entry and scanning of client documentation into an Electronic Health Record (EHR). This position is also responsible for conducting face-to-face financial interviews to determine fee responsibility and facilitating the timely resolution of issues related to client accounts.
Requires a high school diploma and four (4) years of directly related experience.
The ability to speak Spanish is preferred. Candidate must be available to work evenings until 8:00 PM. Regular work schedule will be Monday through Thursday, from 10:00 AM until 8:00 PM.
POST CONDITIONAL OFFER CONTINGENCIES
Employment is contingent upon successful completion of criminal background, driving record check, credit check and TB test. Must have a valid driver's license in Virginia or regional state of residence.
Loudoun County Government:
P.O. Box 7000, Leesburg, VA 20177 | Ph: 703-777-0100