This position is responsible for securing contract work and for planning, organizing and coordinating day to day operations of the Delaware State Hospital Sheltered Workshop for the chronically mentally ill.
Workshop serves approximately 105 clients annually.
Supervises staff of 6: employees assigned to the Sheltered Workshop.
Manages workshop budget of $650,000.
Nature and Scope
An incumbent in this class reports to an administrative superior and is involved in directing all aspects of the sheltered workshop. The incumbent plans and oversees sheltered workshop programs in the woodshop, greenhouse and work activities center as well as client placements in various departments of the hospital. The incumbent in this class is responsible for providing supervision and direction to staff, securing contract work and monitoring quality control, client assignments and wages to insure compliance with procedures and regulations. In addition, the incumbent is responsible for ongoing communication with treatment teams, mental health clinic staff and vocational rehabilitation counselors regarding progress and problems of clients in the workshop. The incumbent works with public and private vocational rehabilitation agencies to maintain the workshop's involvement in the vocational rehabilitation system. A significant aspect of the work involves interacting with businesses, industry and community groups to promote the sale and marketing of workshop products and job placement of clients.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Provides direction and supervision to workshop staff to ensure provision of therapeutic work program for clients; assigns, reviews and evaluates work and provides training to staff in order to ensure compliance with workshop procedures, wage and hour requirements and safety regulations.
Oversees client movement through the program.
Works with treatment units and referral sources to coordinate the implementation of therapeutic work and rehabilitation plans for clients for the purpose of developing desired social/vocational skills.
Communicates client progress and problems with respect to client needs and behavioral changes.
Oversees fiscal and financial matters relating to program operations including material and equipment purchases and repair, client wages and contract billings.
Solicits industrial contract work from business and industry; ascertains feasibility of work in terms of clients, space and potential income from contracts; assesses cost of production and determines product pricing; sets production standards and assures quality work and deadlines are maintained on all contracts.
Prepares periodic reports for administration and annual statistical report pertaining to production activities for State certification of workshop and maintains records of client earnings to meet Federal regulations.
Performs public and community relations functions to promote workshop programs.
Knowledge, Skills and Abilities
The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.
Knowledge of business administration and management principles and practices as they apply to the operation of sheltered workshop programs.
Knowledge of mental illnesses and their social and psychological implications and treatments.
Knowledge of the methods and techniques of recordkeeping and report preparation.
Knowledge of the methods and techniques of conducting time and cost analysis.
Knowledge of the principles and practices of work scheduling, production and work flow.
Skill in overseeing and directing the work of production/training staff engaged in supervising and instructing clients.
Skill in analyzing business trends, production requirements and client capabilities to determine appropriate workshop programs and projects.
Skill in applying contract procurement and inventory control methods and techniques.
Ability to communicate client needs and problems effectively to in-house staff, treatment teams and referral sources.
Ability to effectively promote workshop to general public, business and industry.
JOB REQUIREMENTS for DSH Sheltered Workshop Director Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Three years experience in production management such as managing overall production processing operation; identifying priorities, staffing needs, schedule changes, processes and procedures to meet operational needs.
Three years experience in business management such as running a business, marketing, advertising, identifying markets, analyzing and developing business opportunities to maximize return on investment in areas such as new and existing technologies to improve services, increase revenue or enhance cost effectiveness.
Six months experience in contract management and control such as ensuring compliance with terms of contracts; negotiating changes to existing contracts.
Six months experience in working with persons with disabilities.
Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
Six months experience in narrative report writing.
Six months experience in staff supervision of two or more employees which includes to plan, assign, review, discipline, recommend hire, promotion, termination and administer performance plans and reviews.
Knowledge of financial administration such as comprehensive analysis of programs, budgets, projects, services, alternatives, and costs; financial planning, revenue generation, revenue forecasting, expenditure forecasting, cash flow management and establishing internal control.