A class incumbent is responsible for supervising the social services department at a small to medium size state institution.
Supervises 2-5 professional and 1-3 paraprofessional and/or clerical employees.
Nature and Scope
A class incumbent reports to the Hospital Director and is responsible for supervising the daily activities of the social services department which typically consists of case management and volunteer services and may also include coordinating other services such as pastoral care, activity therapy, medical records and/or cosmetology. A class incumbent develops, recommends and implements approved policies and procedures for the social services programs. An incumbent provides direct case management services to clients including development of treatment plans, counseling, referrals and discharge planning. An incumbent directs the volunteer services program to include reviewing and approving current and revised programs to ensure conformance to institutional policies and procedures. In addition, a class incumbent participates on various task forces, committees or performs special projects as assigned by the Hospital Director. A significant aspect of the work involves frequent contacts with other state and/or community service agencies, federal officials, families and or health care providers in regards to needs and concerns of clients.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Plans and directs the activities of a social services department.
Plans, assigns reviews and evaluates the work of staff.
Provide direct case management services to clients including developing treatment plans, counseling, referrals and assessments.
Oversees the activities of a volunteer program by reviewing and approving new/revised programs.
Serves on various committees and task forces studying issues pertinent to long term care facilities.
Prepares program status reports, case management report, statistical reports on population and other special reports as requested.
Knowledge, Skills and Abilities
The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.
Knowledge of the principals and practices of social work.
Knowledge of the effects of social, economic and health factors on human behavior.
Knowledge of supervisory principles and practices.
Knowledge of individual and family counseling techniques.
Skill in the application of social work practices and procedures.
Ability to direct the operations of the social services department.
Ability to plan work methods, procedures and work flow to ensure the most effective delivery of services.
JOB REQUIREMENTS for Hospital Social Services Administrator I
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Three years experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individuals human service needs.
Three years experience in making recommendations as part of a clients service plan such as clinical treatment, counseling, or determining eligibility for health or human services/benefits.
Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
Six months experience in narrative report writing.
Six months experience in staff supervision of two or more employees which includes to plan, assign, review, discipline, recommend hire, promotion, termination and administer performance plans and reviews.