An incumbent in this class is responsible for supervising staff conducting compliance work requiring the application of state/federal labor standard laws, regulations and precedent legal decisions to protect workers, educate employers, eliminate illegal employment practices, remove barriers to equal opportunity in employment and deliver benefits to qualified clients.
Supervises Labor Law Enforcement Officers and may supervise administrative/clerical supervisory staff for pretrial and case scheduling and claims processing.
Nature and Scope
An incumbent in this class reports to an administrative superior and is responsible for planning, assigning, reviewing and evaluating the work of subordinate staff engaged in the investigation of complaints and possible violations of applicable laws and regulations. An incumbent may also supervise administrative/clerical supervisory staff in claims processing, case scheduling and providing clerical support. In addition, an incumbent is responsible for conducting investigations in the most complex cases and providing input to the Administrator on workflow and policy and procedure development. Depending upon the job assignment, an incumbent may also control and monitor the second injury and contingency fund for workers compensation. Typical contacts are with employers, employees, labor unions, attorneys, schools and other state and federal government agencies for the purpose of providing or obtaining needed information and mediating disputes.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Plans, assigns, reviews and evaluates work of subordinates and provides technical guidance in accomplishing assignments.
Provides technical guidance to staff regarding the methods of handling cases.
Reviews case records and monthly reports prepared by staff for conformance to investigative procedures, accuracy of content, timeliness and validity of findings, returns incorrect documents to staff for revision.
Conducts investigations in the most difficult cases; analyzes data to determine whether or not a statutory violation occurred; determines the most appropriate measures to enforce compliance.
May review Industrial Accident Board decisions/awards issued prior to disbursement to ensure correct citations/legal issues and to verify correct award amounts; controls and monitors the second injury and contingency fund regarding petitions to terminate in order to reduce the number of claimants receiving benefits from the fund.
Provides input on unit workflow, record keeping and operating procedures.
Researches and analyzes the impact of proposed/existing state and federal legislation on agency operations; prepares reports of findings and recommendations.
Knowledge, Skills and Abilities
The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.
Knowledge of state and federal labor laws, rules and regulations, court decisions and Attorney General opinions.
Knowledge of state and federal employment discrimination laws, rules and regulations.
Knowledge of the techniques, principles and practices of mediation, conciliation and negotiation of discrimination and labor complaints.
Knowledge of legislative, administrative and regulatory provisions covering public employee organizations.
Knowledge of the effects of discrimination on the social and economic well being of the public.
Knowledge of the principles and practices of supervision.
Skill in conducting interviews and investigations.
Skill in effective oral and written communication with all segments of the population.
Ability to interpret, explain and apply appropriate laws, rules, regulations, policies and procedures.
Ability to interpret and understand statistical data.
Ability to analyze information and situations and make sound recommendations.
Ability to conciliate differences between employer and employee(s).
Ability to establish and maintain effective working relationships with other employees, representatives of other government agencies, private industry and the general public.
JOB REQUIREMENTS for Labor Law Enforcement Supervisor
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Two years experience in conducting investigations which includes conducting interviews to obtain confidential information, gathering evidence and documenting findings.
One year experience in resolving labor law or employment discrimination complaints.
One year experience in interpreting labor or employment laws, rules, regulations, standards, policies and procedures.
Six months experience in narrative report writing.
Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.