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Driver Improvement Officer (#MBCA01)
$31,912.00 Yearly Min / $39,890.00 Yearly Mid / $47,868.00 Yearly Max


Driver Improvement Hearing Officer (#MBCA02)
$34,142.00 Yearly Min / $42,678.00 Yearly Mid / $51,214.00 Yearly Max


Driver Improvement Assistant Hearing Officer (#MBCA03)
$36,534.00 Yearly Min / $45,667.00 Yearly Mid / $54,800.00 Yearly Max




Description of Occupational Work

This class series uses four levels of work in the Public Safety occupational group, Motor Vehicle Services occupational series and describes Motor Vehicle Code enforcement work pertaining to drivers licensing.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Interviews individuals whose license is to be suspended, revoked or reinstated to gather information concerning behavior relative to the use of alcohol and/or drugs. Investigates the background of violators. Informs individual of entries on driving record; resolves discrepancies on driving records; advises individuals of consequences of violations.
     
  • Determines course(s) of action to take on an individual's license such as suspend, re- examine, restrict license, reinstate license, refer to special programs based on information collected from the interview or investigation and the Motor Vehicle laws, rules and regulations and takes necessary action.
     
  • Conducts special interviews based on requests from family members, physicians or law enforcement officials to determine person's capabilities to operate a motor vehicle; reviews physician's findings; determines whether further testing is necessary; explains to driver why they failed test; makes recommendations for special equipment to aid driver.
     
  • Prepares reports of investigations, interviews and/or hearings to document facts and circumstances of the case, action taken and reasons. Testifies in court regarding case decisions.
     
  • Makes presentations to schools and various organizations which include such topics as the driver's point system, conditions for suspending/revoking licenses and driver improvement/treatment programs.

Levels of Work

 Driver Improvement Officer

This level is responsible for performing the full range of essential functions.

  • Reports to the Driver Improvement Manager.
  • Contacts include violators, doctors, general public, law enforcement agencies, attorneys, legislators, other states and court personnel to collect/clarify information, explain driving violations, resolve discrepancies on driving records and explain Motor Vehicle laws, rules, regulations, policies and procedures.

 Driver Improvement Hearing Officer

This level is responsible for enforcement work conducting investigations and administrative hearings pertaining to infractions of the Motor Vehicle Code.

  • Conducts and regulates administrative hearings with violators, attorneys and law enforcement officers to determine if the suspension or revocation was accomplished in conformance to the Motor Vehicle Code.
  • Evaluates information and renders decisions pertaining to suspension, revocation and conditional/reinstatement of revoked driver's licenses based on evidence, testimony, researched cases/laws cited and/or investigations in accordance with established Motor Vehicle laws, rules, regulations and procedures.
  • Contacts include violators, attorneys, witnesses, law enforcement officers, court officials, character references, DUI program personnel and the public to explain the Motor Vehicle administrative hearing, driver improvement and licensing laws, rules, regulations, policies and procedures.

Driver Improvement Assistant/Hearing Officer

This level is responsible for conducting character background investigations, medical record reviews, administrative hearings and point interviews in the enforcement of Motor Vehicle laws, rules and regulations and performing administrative services enabling superiors to establish or amend rules, regulations, standardized procedures, forms and manuals.

  • Researches, analyzes and evaluates legal, technical and administrative materials; recommends new or changes to driver improvement rules, regulations, policies, procedures, forms and manuals; drafts procedures, forms and manuals; participates in interviewing process; prepares correspondence for superiors.
  • Conducts and regulates administrative hearings with violators, attorneys and law enforcement officers to determine if the suspension or revocation was accomplished in conformance to the Motor Vehicle Code.
  • Evaluates information and renders decisions pertaining to suspension, revocation, and conditional/reinstatement of revoked drivers licenses based on evidence, testimony, researched cases/laws cited, investigations and/or interviews in accordance with established Motor Vehicle laws, rules, regulations, policies and procedures.
  • Contacts include violators, attorneys, witnesses, law enforcement officers, court officials, character references, DUI program personnel and the public to explain the Motor Vehicle administrative hearing, driver improvement and licensing laws, rules, regulations, policies and procedures.

Driver Improvement Manager

This level is responsible for managing statewide driver improvement operations.

  • Reports to the Chief of Driver Services.
  • Manages a staff of professional, administrative support and seasonal employees directly or through subordinate supervisors. Plans, assigns, reviews and evaluates the work of subordinate personnel. Provides training to staff and advises them on technical, legal, personnel or operational problems.
  • Serves as the Division's highest technical expert in a multitude of and often complex laws and regulations governing driver licensing and improvement and is responsible for recommending and implementing new and/or revised laws, rules, regulations, policies and procedures.
  • Monitors, evaluates and analyzes statewide Driver Improvement operations by reviewing statistical data, responding to complaints, reviewing reports of staff activities in order to determine compliance with regulatory requirements, effectiveness of programs and operations and uniformity of staff decisions in applying laws, rules, regulations, policies and procedures.
  • Reviews, evaluates and analyzes existing, proposed and newly enacted laws; advises superior on feasibility of implementation and impact on current laws, rules, regulations, programs and operations; drafts new or amended legislation, regulations, policies and procedures; recommends and implements operational changes.
  • Prepares grant applications and develops/recommends budget needs for all Driver Improvement activities.
  • Contacts include attorneys, legislators, physicians, law enforcement officials, judicial officials, other states motor vehicle personnel, the public, etc. in order to review/explain driving violations, resolve complaints, interpret, clarify and explain motor vehicle laws, rules, regulations, policies, procedures and substantiate enforcement staff decisions, etc.

Knowledge, Skills and Abilities

The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA's listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.

  • Knowledge of Motor Vehicle laws, rules, regulations, policies and procedures pertaining to driver licensing and improvement.
  • Knowledge of community based treatment programs/agencies.
  • Knowledge of interviewing methods and techniques.
  • Knowledge of recordkeeping and report preparation.
  • Skill in interviewing methods and techniques used in eliciting information of a sensitive nature.
  • Skill in effective communications and interpersonal relations.
  • Ability to recognize and deal with substance abusers.
  • Ability to evaluate information and make sound, consistent and fair determinations concerning violators' driving privileges.
  • Ability to conduct investigations involving sensitive and confidential information.
  • Ability to evaluate tests to determine applicant's ability to drive a vehicle.
  • Ability to communicate effectively.

In addition to the above knowledge, skills and abilities, the Driver Improvement Hearing Officer requires:

  • Knowledge of statutory and case law relating to DUI.
  • Knowledge of quasi-judicial proceedings including the rules of admissible evidence and testimony.
  • Knowledge of investigative methods and techniques involving sensitive and confidential information.
  • Knowledge of legal terminology.
  • Skill in rendering decisions based upon testimony given, evidence presented and applicable laws, precedents, etc.
  • Ability to mediate disputes arising during the processing of charges between adversarial parties.
  • Ability to research, analyze and evaluate information, draw logical conclusions and render fair and justifiable decisions.
  • Ability to interpret legal decisions as they relate to specific cases.

In addition to the above knowledge, skills and abilities, the Driver Improvement Assistant/Hearing Officer requires:

  • Ability to develop and write procedures, forms and manuals involving legal statutes and mandates.

In addition to the above knowledge, skills and abilities, the Driver Improvement Manager requires:

  • Knowledge of the organization, functions, programs, responsibilities and procedures of driver improvement.
  • Knowledge of judicial proceedings including presenting testimony.
  • Knowledge of the principles, practices and theory of administration and management.
  • Knowledge of descriptive statistics.
  • Knowledge of principles and practices of supervision.
  • Skill in establishing and maintaining effective working relationships with attorneys, legislators, law-enforcement and court officials, other states motor vehicle personnel, employees, physicians, and the public.
  • Skill in the interpretation and application of statutory, regulatory and administrative requirements.
  • Skill in organizing, directing and coordinating people and functions.
  • Ability to analyze and evaluate laws, rules, regulations, policies, procedures and operations and recommend and implement changes.
  • Ability to identify problems, create and implement solutions.

Job Requirements

JOB REQUIREMENTS for Driver Improvement Hearing Officer
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Six months experience in conducting investigations which includes conducting interviews to obtain confidential information, gathering evidence and documenting findings.
  2. Six months experience in interpreting motor vehicle laws, rules, regulations, standards, policies and procedures.
  3. Six months experience in driver licensing and driver improvement.
  4. Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
  5. Six months experience in narrative report writing.
  6. Knowledge of quasi judicial proceedings. 
  7. Possession of a valid Driver's License (not suspended, revoked or cancelled, or disqualified from driving).


CLASS:
MBCA01
EST:
7/1/1996
REV:
FORMERLY JOB CLASS:
26917

CLASS:
MBCA02
EST:
7/1/1996
REV:
FORMERLY JOB CLASS:
26918

CLASS:
MBCA03
EST:
7/1/1996
REV:
1/1/1900
FORMERLY JOB CLASS:
26921