An incumbent in this class is responsible for managing and controlling the receipt of annual revenues and the release of refunds and annual assessments.
Directs the work of 20-25 supervisory, professional, para-professional and clerical staff engaged in document processing and accounting for remittances and disbursements of revenues.
Manages and controls the receipt of over 900 million in annual revenues and the release of over $300 million in refunds and $60 million in annual assessments to 240,000 Delaware taxpayers.
Nature and Scope
The class incumbent reports to the Assistant Director, Revenue Management Information Systems and is responsible for all revenue accounting functions, disbursements, financial reporting, revenue record keeping and the development, modification and implementation of financial controls. The incumbent is responsible, through subordinate staff, for planning, organizing, directing and implementing financial systems, controls and procedures needed in managing the receipt, deposit, remittance and assessment of revenues. The incumbent implements/manages specialized technologies used in service delivery including optical character recognition, imaging, financial tellering terminals and mainframe tape transmissions. The incumbent is responsible for ensuring audit and collection policies are consistent with accounting policy and financial controls and approving all new and revised policies and procedures related to the creation/processing of assessments, adjustments, returns, refunds and remittances.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Manages assigned staff to achieve proper fiscal control of the State's revenues collected and disbursed.
Coordinates efforts to ensure the Revenue Accounting System is continually operational and problem areas are investigated.
Provides technical and administrative direction to the unit's operations including accounting and disbursements, optical character recognition, imaging and financial tellering.
Integrates revenue, tax and forecasting data with the central financial management system to expand/enhance the Delaware Financial Management System; contributes to the shared statewide financial data base system maintained at OIS.
Reviews changes in audit and collection policies to assure consistency with accounting policy and financial controls. Develops and administers financial control and reporting systems; recommends revisions and approves all policy and procedural changes related to the creation/processing of assessments, adjustments, returns, refunds and remittances.
Develops/reviews system development needs and priorities with managers and supervisors. Provides for the expansion and enhancement of systems capabilities to provide accounting and statistical reporting in support of tax policy analysis and economic forecasting.
Implements and manages specialized technologies used in service delivery i.e., optical character recognition, imaging, etc.
Ensures staff and other operating bureau personnel receive proper training in accounting policy, the Revenue Accounting System, and the interaction with the various systems.
Provides fiscal management information and reports to management for use in developing tax and fiscal policy and economic forecasting.
Knowledge, Skills and Abilities
The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.
Knowledge of managerial principles and practices.
Knowledge of accounting and auditing principles and practices.
Knowledge of the principles and practices of revenue accounting governmental fiscal control and management practices and procedures.
Knowledge of data processing hardware, data transmission hardware and tax application systems.
Knowledge of BMSP architecture, division business practices and policies, State legal requirements and state of the art computer systems.
Knowledge of State automated accounting system and the policies and procedures for specific transactions.
Knowledge of the principles, concepts and application of system analysis, and system documentation.
Knowledge of data capture and document processing through electronic means.
Knowledge of the management and operation of a complex automated accounting system.
Knowledge of federal and state tax laws, rules and regulations.
Skill in the evaluation and determination of accounting system requirements necessary to meet the Department's needs.
Skill in the application of sound judgement in the interpretation and application of policies, rules and regulations.
Ability to analyze operational and system problems and develop effective solutions.
Ability to plan, schedule and review work of subordinates.
Ability to understand, interpret, and explain statutory requirements, rules, and regulations and departmental procedures.
Ability to plan and direct the work of staff.
Ability to communicate effectively both orally and in writing.
JOB REQUIREMENTS for Revenue Accounts Manager Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Possession of a Bachelors degree or higher in Accounting, Business Administration, Economics, Finance, Business Management, Computer Information Systems or related field OR one of the following certifications: CGFM or CPA.
Three years experience in accounting using Generally Accepted Accounting Principles (GAAP).
Three years experience in analyzing financial systems to identify accounting control risks and weaknesses, variances, trends and discrepancies.
Three years experience in information system functional support which includes planning for informational needs to initiate system changes; developing user, operational and program documentation; coordinating, overseeing and participating in the testing of new/modified computer program enhancements by creating test data, analyzing the system's actions and determining critical system performance to ensure applications meet user needs.
Six months experience in staff supervision of two or more employees which includes to plan, assign, review, discipline, recommend hire, promotion, termination and administer performance plans and reviews.