9924 Public Service Aide

Recruitment #TEX-9924-062015






APPOINTMENT TYPE:   Temporary Exempt, Part Time


Location of Position:


The Department of Public Health’s Human Resource Services, Operations Division is accepting applications for a temporary exempt part-time position in class 9924 Public Service Aide.


SHIFT:  Monday – Friday. 08:00AM-05:00PM. May require weekends.


Essential Duties:


Under direct supervision, the Public Service Aide performs a variety of clerical support functions.  The essential job functions include:

·         Performs filing, retrieving, mass mailings, light typing, and routine data entry;

·         Operates various pieces of office equipment such as copier, fax, shredder, communications devices (telephone and voicemail), and desktop computer (Using MS Office Suite programs);

·         Manages, maintains, and retrieves electronic files;

·         Collects and distributes mail daily;

·         Answers telephone, takes messages accurately, and directs calls appropriately;

·         Maintains records, manuals and updates resource materials;

·         Assists personnel staff with high volume projects; and

·         Performs other related duties as assigned/required.




·         Possession of a high school diploma or enrollment in an accredited college and/or university; AND

·         Six (6) months of verifiable administrative support experience in a business office setting. 



·         Excellent customer service skills – (oral and written communications).

·         Ability to work independently and as a team member.

·         Strong organizational skills in performing duties effectively, efficiently, and productively.

·         Proficient in Microsoft Word & Excel and other office equipment.




City and County of San Francisco employment applications may be filed online only. Visit www.jobaps.com/sf to begin the application process by registering an account.

  • Click and select the desired job announcement
  • Click on “Apply” and read and acknowledge the information
  • Click on “I am a New User” if you have not previously registered, or I have Registered Previously”
  • Follow instructions on the screen

Applicants may be contacted by email about this announcement, and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked CCSF mail from the following address. (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwate.org, @sfdph.org, @asainart.org, @sfmta.com)




Applicants will receive a confirmation email that their application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.




All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.




Applications completed improperly may be cause for ineligibility, disqualification may lead to lower scores.




If you have any questions regarding this vacancy, please contact

Gina Garcia, Sr. Personnel Analyst


Via email:  Gina.Garcia@sfdph.org      or via phone at 415- 554-2584


Computer kiosks are located in the lobby of the Department of Human Resources, 1 South Van Ness Avenue, 4th Floor, San Francisco, for use by the public. The hours of operation are from 8:00 a.m. to 5:00 p.m. Monday through Friday.





Verification of experience/certificate may be required at a later date.  If verification is required, failure to provide it may result in disqualification from the selection process


SELECTION PROCEDURES:                                                    


The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.



  1. Applicants are encouraged to keep copies of all documents submitted. The hiring department may require applicants to submit the same documents and/or additional documents at a later date.
  2. Prior to appointment, at the Department’s expense, applicants may be required to take a TB screening test, and a medical examination.
  3. Remember to indicate: Attn: Class 9924 Public Service Aide on all correspondence.



Micki Callahan

Human Resources Director

Department of Human Resources

Issued: January 24, 2014

Announcement No: TEX-9924-062015

Team DPH/LL (415) 206-5417 (DHR Pos. No. 01124932)

Minimum Qualifications

Two years of experience

Conviction History

As part of the selection process an image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) history will disqualify you as a candidate based on the specific requirements of the position to which you are applying. If selected for fingerprinting, the hiring department will contact you to schedule an appointment.

Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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