9920 Public Service Aide - Assistant To Professionals

Recruitment #TEX-9920-900269


Organization Description: The Mayor’s Office on Disability (MOD) is responsible for overseeing the implementation and local enforcement of the City and County of San Francisco's architectural and programmatic access obligations under the Americans with Disabilities Act (ADA) and other Federal and State disability civil rights and accessibility laws.  To accomplish its mission, the Mayor’s Office on Disability oversees the implementation of the City’s ADA Transition Plan for facilities and provides accessibility plan checking services to City-funded housing projects.  In addition, MOD conducts training for City staff and contractors on their obligations under disability rights statutes; provides technical assistance and policy guidance to City departments on programmatic, communication, and architectural access; and receives and responds to requests for accommodation and complaints from the public.  Additional projects include disability disaster management initiatives and staffing and support of the Mayor’s Disability Council (MDC). 


Desired Qualifications:

  1. Possession of a baccalaureate degree from an accredited college or university.
  2. Familiarity with the independent living philosophy as it relates to individuals with disabilities.
  3. Understanding of disability rights laws and their impact on the lives of people with disabilities.
  4. Facility with various applications such as MS Word, Excel, PowerPoint, and web design applications.
  5. Ability to conduct accurate research using internet resources
  6. Writing skills including the ability to summarize research results, prepare reports and summarize complaints in a clear and concise manner.
  7. Excellent customer service, telephone and communication skills.
  8. Ability to work independently and manage multiple priorities.


How To Apply

Interested applicants must submit all of the following:
  1. City and County of San Francisco Employment Application.
  2. Current Resume.
  3. Cover Letter detailing particular strengths and experience with disability rights laws that would make you the ideal candidate for the position.  

Applications for City and County of San Francisco jobs are being accepted through an online process.  Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process. 
•  Select the desired job announcement
•  Select “Apply” and read and acknowledge the information
•  Select either “I am a New User” if you have not previously registered, or "I have Registered Previously"
•  Follow instructions on the screen

Computer kiosks are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th floor, San Francisco.  However, because the computers will be shut down at 5:00 p.m., it is recommended that you arrive by at least 4:30 p.m. to allow time to complete the application.

Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment.  Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment.


Verification of the education and experience may be required at any point in the selection process. Failure to submit verification documentation, if requested, may result in rejection of the application or ineligibility for employment.  All statements made on the application or subsequent documents are subject to verification.

Note: Falsifying one’s education, training, work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.


Selection Procedures

Applications will be screened in order to select the most qualified applicants to advance in the selection process.  Applicants who meet the minimum qualifications are not guaranteed advancement to an interview process.

Reasonable Accommodation Request:
Individuals requesting reasonable accommodation for this recruitment may contact the analyst at (415) 554-6000 or by TDD at (415) 554-6015.

City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at 
http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103.

Copies of Application Documents:
Applicants are encouraged to keep copies of all documents submitted.  Submitted documents become a permanent part of the exam records and will not be returned.  The hiring department may require applicants to submit the same documents and/or additional documents at a later date.


Conviction History

As part of the selection process an image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) history will disqualify you as a candidate based on the specific requirements of the position to which you are applying. If selected for fingerprinting, the hiring department will contact you to schedule an appointment.

Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Recruitment No: TEX-9920-900269
Issued:  February 5, 2014
GSA/ADM/KY - (415) 554-6000


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

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