9920 Public Service Aide - 2014 Summer College Internship

Recruitment #TEX-9920-900165



Receipt of applications may close at anytime, but not before Wednesday, February 12, 2014 at 5:00 p.m.

Temporary-Exempt/As-Needed:  Temporary exempt as-needed appointments may not exceed 1040 hours within a continuous 12-month period.

As an enterprise department of the City and County of San Francisco, San Francisco International Airport (SFO) is committed to setting the standard for the industry.  SFO has received numerous awards, including this year’s recognition by Airport Revenue News for outstanding concession programs.  As the “Gateway to the Pacific”, SFO had an all time record for passenger traffic in 2012 of 44.5 million passengers traveling through the airport.  SFO continues to redefine air travel by building for the future.  Airport Director John L. Martin and Mayor Edwin M. Lee announced a $4.1 billion 10-year Capital Improvement plan for the Airport, which is sure to elevate the air travel experience at SFO.  

SFO’s mission is to provide an exceptional airport in service to our communities.  Our employees carry out our mission through leadership in safety and security, customer service and satisfaction, community relations, environmental commitment, quality of facilities, and financial and economic vitality.  For more information about careers at the Airport and current opportunities, please visit www.flysfo.com.
Under supervision, College Summer Interns will assist in the performance of a variety of duties related to the functions of the assigned Airport Commission sections.  Duties may include:  performing complex tasks on a limited basis in direct support of professional and skilled staff; researching and compiling data; assisting in the preparation of reports and documents; assisting in the implementation of programs, and other duties as assigned.  To see participating Airport sections and full Internship descriptions please refer to 2014 Student Intern Application.

College Summer Interns Alumni may re-apply for the internship but cannot be considered for the same section(s) the intern has previously interned with.  SFO High School Intern Alumni may apply for offices they have previously interned with.

College Summer Interns must be enrolled in an accredited college undergraduate or graduate degree program for fall 2014.  College matriculation or school transcripts for Fall 2014 will be requested at a later time.

As Needed - full-time, summer only internship.  The program requires interns to commit to a ten-week session.  Internships begin in June or July 2014 depending on school calendar – i.e. semester students typically start in June, and quarter students typically start in July.  Typical schedule is Monday – Friday, 8:00 a.m. – 5:00 p.m. but may include weekend or shift hours depending on assignment.  Relocation costs are not reimbursed.  Upon completing the internship, there is no implied offer of extension.

Minimum Qualifications

  1. The applicant must have completed two years (equivalent to 60 semester units or 90 quarter units) of education from an accredited college or university; AND
  2. Applicant must be returning to their undergraduate program or entering a graduate program in Fall 2014.

How To Apply

File immediately:  Applications will be available beginning Monday, November 18, 2013.  This recruitment process will be open at least through Wednesday, February 12, 2014 at 5:00 p.m.  Applications for City and County of San Francisco jobs are being accepted through an online process.  Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process. 

* Select ”9920” Public Service Aide – Assistant to Professionals (TEX-9920-900165)
* Select “Apply” and read and acknowledge the information
* Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
* Follow instructions on the screen

Computer kiosks are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of Department of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA or Airport Commission Human Resources at 710 N. McDonnell Road, 3rd Floor, San Francisco, CA 94128.

The following required documents MUST be submitted online through Jobaps at time of application filing (www.jobaps.com/sf):

(a) Statement of Intent - addressing why you are interested in gaining work experience at SFO AND addressing why you are applying for the internships you marked off in the 2014 Student Intern Application;
(b) Current Resume - include relevant education and experience;
(c) 2014 Student Intern Supplemental Application (administered online with application materials);
(d) College transcript - copies of unofficial transcripts accepted.  (If transcripts are being sent under separate cover, make sure to include your name and ID number.  Failure to submit copies of all college transcripts by the close date will result in rejection of application).

All application materials and support documentation MUST be submitted online as attachments to the application through Jobaps.  It is the applicant’s sole responsibility that all application materials and support documentation be received in a complete and legible form.

If you have any questions regarding this recruitment or application process, please contact the analyst, Angie Salazar at 650-821-2050 or via e-mail at  Angie.salazar@flysfo.com or the SFO Internships Office at sfointernships@flysfo.com.

Applicants must submit required transcripts by close of business February 12, 2014 by 5:00 p.m.  Failure to submit the required transcripts will result in rejection of the application.
Applicants must submit transcripts by uploading ALL documents through JobAps.  No hand deliveries will be accepted.

Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements.  Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.  Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates.  If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Transportation Security Administration (TSA) Security Clearance:
Candidates for employment with the San Francisco Airport Commission whose job duties require unescorted Air Operations Area (AOA) access or sterile area access will be required to undergo a criminal history record check, including FBI fingerprints and Security Threat Assessment, in order to determine eligibility for security clearance and will be required to undergo drug/alcohol screening.  Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination.  Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Conviction History

As part of the selection process an image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).  The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) history will disqualify you as a candidate based on the specific requirements of the position to which you are applying. If selected for fingerprinting, the hiring department will contact you to schedule an appointment.

Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109).  Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Reasonable Accommodation Request:

Applicants with disabilities requiring reasonable accommodation for this selection process must contact the recruitment analyst, Angie Salazar, by telephone at (650) 821-2050 (voice) or if hearing impaired (650) 821-2323 (TDD) or in writing to Angie Salazar, San Francisco International Airport – Airport Commission Human Resources, P.O. Box 8097, San Francisco, CA 94128 as soon as possible (specify class 9920-Summer College Intern in all correspondence).

General information concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Issued:  11/18/2013
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID Number:  900165
Airport/AS (650) 821-2050
One South Van Ness, 4th Floor * San Francisco * CA * 94103-1233 * (415) 557-4800 *


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare.  In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation.  For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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