9920 Public Service Aide - Assistant To Professionals

Media Intern

Recruitment #TEX-9920-900066


Receipt of applications may close at anytime, but not before Friday, November 29, 2013 at 5:00 PM.

As an enterprise department of the City and County of San Francisco, San Francisco International Airport (SFO) is committed to setting the standard for the industry. SFO has received numerous awards, including this year’s recognition by Airport Revenue News for outstanding concession programs.  As the “Gateway to the Pacific”, SFO had an all time record for passenger traffic in 2012 of 44.5 million passengers traveling through the airport.  SFO continues to redefine air travel by building for the future.  Airport Director John L. Martin and Mayor Edwin M. Lee announced a $4.3 billion 10-year Capital Improvement plan for the Airport, which is sure to elevate the air travel experience at SFO.  


SFO’s mission is to provide an exceptional airport in service to our communities. Our employees carry out our mission through leadership in safety and security, customer service and satisfaction, community relations, environmental commitment, quality of facilities, and financial and economic vitality. For more information about careers at the Airport and current opportunities, please visit www.flysfo.com.


APPOINTMENT TYPE: Temporary Exempt Appointment.
Employees serve at the discretion of the Appointing Officer. Employment is limited to 1,040 work-hours or six (6) months. Appointments will be made, as-needed by the Department, from the qualified applicant pool. Exempt employees are considered “at will” and serve at the discretion of the appointing officer.



SFO’s Office of Employment and Community Partnerships (ECP) is responsible for managing nine internship programs.  Internships consist of programs such as SFO Career Connect, SFO High School Interns, Youth Works, SFO College Summer Intern, post-graduate Management Intern, and SFO Project Assist (volunteer).
ECP is also responsible for managing workforce development for the Airport, which includes the administration and management of the First Source Compliance Program, the Employment Information Center (EIC), community outreach, hiring fairs, and tenant relations.


The Media Intern will work closely with the manager of ECP to develop, implement and maintain a social media strategy.  Responsibilities will include but are not limited to the following:
Interns will be performing the following tasks:


  • Create new profiles and pages on various social media platforms such as Facebook, Twitter, LinkedIn, YouTube, etc.
  • Respond to all inquiries; write and post blogs, tweets or updates.
  • Develop videos to promote internships, edit, and post.

As Needed. Please note the position will not exceed 15-20 hours per week not 1040 hours.


  • Must be currently enrolled as a Junior or Senior at a local college.
  • Ability to work 10-15 hours per week. 
  • 6 months experience using current social media platforms in school, employment, or at a volunteer level, to promote a program or campaign, like a student organization.
  • 1 year experience writing and verbal communication and strong editing skills.
  • Creative thinker with the ability to work with a diverse population.
  • 6 months of experience using video editing software such as Windows Live Movie Maker.
  • 6 months experience using some type of graphic software, such as photoshop or video editor programs in school, employment or volunteer work.

Applications for City and County of San Francisco jobs are being accepted ONLY through an online process. 
File immediately.   This recruitment process will be open through Friday, November 29, 2013 at 5:00 pm.  Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process. 

* Select the desired job announcement
* Select “Apply” and read and acknowledge the information
* Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
* Follow instructions on the screen

Computer kiosks are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of Department of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA or Airport Commission Human Resources at 710 N. McDonnell Road, 3rd Floor, San Francisco, CA 94128.


Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).


Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.


All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.


Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the analyst, Charlotte Wu at 650-821-2025 or via e-mail at charlotte.wu@flysfo.com.   

Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.


Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment.  Only the most qualified applicants will continue on in the selection process.

Applicants must submit required transcripts by close of business November 29, 2013 by 5:00 p.m.  Failure to submit the required transcripts will result in rejection of the application.
Applicants must submit transcripts by upload ALL documents through JobAps.  No hand deliveries will be accepted.

All applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process.  Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative.  Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above.  Copies of income tax papers or other documents listing occupation and total earnings must be submitted.  Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules.  Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis.  Failure to provide the required verification, or request for waiver when requested may result in rejection of application.


NOTE:  Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification from this and future job opportunities with the City and County of San Francisco.

The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.  Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Transportation Security Administration (TSA) Security Clearance:
Candidates for employment with the San Francisco Airport Commission whose job duties require unescorted Air Operations Area (AOA) access or sterile area access will be required to undergo a criminal history record check, including FBI fingerprints and Security Threat Assessment, in order to determine eligibility for security clearance and will be required to undergo drug/alcohol screening.  Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination.  Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Reasonable Accommodation Request:
Applicants with disabilities requiring reasonable accommodation for this selection process must contact the recruitment analyst, Charlotte Wu, by telephone at (650) 821-2025  (voice) or if hearing impaired (650) 821-2323 (TDD) or in writing to Charlotte Wu, San Francisco International Airport – Airport Commission Human Resources, P.O. Box 8097, San Francisco, CA 94128 as soon as possible (specify class 9920 in all correspondence).

General information concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20

Terms of the Announcement:



Copies of Application Documents:


Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Disaster Service Workers:

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Issued: 11/13/2013
Recruitment ID Number: 059751
Airport/CWu (650)821-2025

One South Van Ness, 4th Floor * San Francisco * CA * 94103-1233 * (415) 557-4800

Conviction History

As part of the selection process an image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) history will disqualify you as a candidate based on the specific requirements of the position to which you are applying. If selected for fingerprinting, the hiring department will contact you to schedule an appointment.

Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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