2919 Child Care Specialist - Human Services Agency

Recruitment #TEX-2919-902365



This Position is For On-Call or As-Needed Staffing During Business Hours

 Monday through Friday between 8:00 AM-5:30 PM Only. There are six positions available.

 This Announcement has been amended on 7/26/2017 to be reopened as Continuous recruitment in order to accommodate the number of positions available. 

Appointment Type: Temporary Exempt appointment not to exceed six (6) months. – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. 

We are creating a pool of six (6) as-needed employees to provide coverage for employee absences in any of our four  Drop-In Childcare programs In some cases, as-needed employees must be available to work with short notice.   The Drop-In Child Care Facilities are joint effort between the San Francisco Office of Early Care and Education and the Human Services Agency. 

The San Francisco Office of Early Care and Education (OECE) was created by Mayor Edwin Lee in 2012. OECE is charged with aligning and coordinating federal, state and local funding streams to improve access to high-quality early care and education for children 0-5 years of age, to address the needs of the early care and education workforce, and to build early care and education system capacity. We work in close partnership with direct providers of early care and education services, as well as public sector agencies including: the Department of Children, Youth, and Their Families (DCYF), the Human Services Agency (HSA), San Francisco First Five Commission, San Francisco Unified School District (SFUSD), and the San Francisco Child Care Planning and Advisory Council. Together, we work to increase quality care accessibility, availability, and affordability to increase school readiness for all San Francisco children.

The Human Services Agency is a department of the City and County of San Francisco and the central resource for public assistance in the City. HSA was formed in 2004 with the merger of two previously existing city departments, the Department of Human Services and the Department of Aging and Adult Services. The Office of Early Care and Education joined the Agency in 2013.The agency retains two commissions and two department heads. Our mission is to promote well-being and self-sufficiency among individuals, families and communities in San Francisco. 

We provide a safety net for individuals and families by offering income support, community-based living support, and assistance getting food, housing, and health coverage. We offer programs and services that ensure the protection and safety of children, the elderly and dependent adults. We help people secure employment through training, job search and child care assistance.  

Position Description 

Under general supervision, oversees children in a child development center setting; performs services in the care and supervision of children; and encourages developmentally age appropriate play activities. Essential functions in this class include, but are not limited to:

·         Oversee and supervise children's activities at any of the Human Services Agency's Drop-In Child Care facilities.

·         Maintain an orderly and safe environment of the Drop-in Child Care Facility.

·         Interact with children according to program policies and guidelines.

·         Actively engage children with developmentally appropriate play activities while incorporating numeracy and literacy strategies.

·         Communicate and/or meet with parents/guardians regarding strengths or complaints, and/or concerns of the behavior of children.

·         Provide support to families regarding needs of their child, providing community resource referrals for child development,  health concerns and/or family resource center referrals.

·         Maintain pertinent records and generate necessary incident reports/correspondence .

·         Participate in trainings to remain current in child development, family support strategies, customer service and health and safety including CPR/First Aid .

·         Perform general housekeeping.

·         Perform other related duties as assigned/required.

Minimum Qualifications

Possession of an Associate's Degree from an accredited college or university in Early Childhood Education or Child Development AND two (2) years full-time work experience working with children in a licensed child care center or qualified license-exempt program;  OR

Possession of a high school diploma and four (4) years of full-time work experience working with children in a licensed child care center or in a qualified license-exempt program.

Substitution: Applicants may substitute up to four (4) years of the required experience with college coursework in Child Development or a closely related field. Thirty (30) semester unit /forty five (45) quarter units of coursework from an accredited college or university will be considered equivalent to one year of qualifying experience.

Note: License-exempt programs include Court Child Care Drop-In, full service child care programs in licensed residential treatment program or family shelter, summer camp full-time programs, after-school and summer programs on a school site.

Verification Documentation:

Verification of Education: 

Applicants are required to provide a copy of their diploma, transcripts and/or official transcripts to show that the educational component of the minimum qualifications have been met. Information on how to verify foreign education credits or degree equivalency can be found at: http://sfdhr.org/modules/showdocument.aspx?documentid=18441

Verification of Experience:

Applicants are required to provide written verification of qualifying experience, which must be signed by the employer’s authorized representative on the employer's business letterhead, specify the license number of the child care center, the name of the applicant, job title(s), dates of employment, hours worked per week, and duties performed. City and County of San Francisco employees will receive credit for the duties of the class to which the employee was appointed. City and County of San Francisco employees do not need to submit verification of their City employment, but must submit verification of outside experience. City employment will be verified by the employee’s record. City and County of San Francisco employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1. For more information, please visit: http://www.sfdhr.org/index.aspx?page=20#verification

Verification waiver requests will be considered on a case-by-case basis, and will not automatically be granted. Failure to submit the required verification or request for waiver when requested may be cause for ineligibility to qualify for this recruitment.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

·         Select the desired job announcement  TEX-2919-902365

·         Select “Apply” and read and acknowledge the information

·         Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”

·         Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, John Kraus, by telephone at 415-557-5856, or by email at John.C.Kraus@sfgov.org.

Selection Plan

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates' qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. Note: Applicants are advised to keep copies of all documents submitted. Submitted documents become a part of the recruitment process and will not be returned. The department may require applicants to present additional material.  

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

·         Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

·         Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at
http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Note: Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities


Issued:  Monday, July 12, 2017 
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: TEX-2919-902365
HSA/ JK / 415-557-5856


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

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