5264 Airport Noise Abatement Specialist

Recruitment #PBT-5264-074947


This is a Position-Based Test administered in accordance with Civil Service Rule 111A.  The current position is located at San Francisco International Airport.  The eligible list resulting from this examination may be utilized for future positions in this class in other City departments.

SFO is a world-class, award-winning airport that served more than 53 million guests in 2016.  SFO offersnon-stop flights to 46 international cities on 39 international carriers.  The Bay Area's largest airport also connects non-stop with 79 U.S. cities on 13 domestic airlines.  In fiscal year 15/16, the Airport, an enterprise department of the City & County of San Francisco, accounted for $7.8 billion in business activity and supported nearly 39,400 direct jobs.

SFO’s mission is to provide an exceptional airport in service to our communities and is committed to redefining air travel. SFO has embarked on the renovation of Terminal 1, the largest project in theAirport’s 10-year, $6.1 billion Capital Improvement Plan.  View an Inside SFO video about careers at SFO.


Under supervision, the Airport Noise Abatement Specialist is responsible for the daily operation and maintenance of the Airport’s noise monitoring system, flight tracking system and responding to citizen’s concerns. 

Essential Job Duties: 

*Monitors aircraft noise and airlines’ compliance with FAA, State and Airport noise regulations;

*Troubleshoots and maintains remote noise monitoring sites and flight tracking equipment;

*Retrieves and correlates data from the Airport’s various noise monitoring sites;

*Compiles data into standardized format;

*Responds to and investigates citizens’ complaints;

*May attend community meetings to assist in and/or make presentations regarding noise abatement issues;

*Maintains inventory of spare parts for the systems. 

*Performs related duties and responsibilities as required.

Working Condition:

Work in the field under adverse conditions and in a standard office environment.  Employee may be required to work weekends, holidays, shift work and some evenings.


Minimum Qualifications

Education:  Possession of a baccalaureate degree from an accredited college or university.

Experience:  One (1) year of aviation experience, such as working with flight tracking equipment, radar, airport traffic patterns, flight paths, aircraft flight procedures or applying airspace rules, safety procedures, navigation techniques and aviation regulations, six (6) months of which must have included noise abatement responsibilities.


1. A baccalaureate degree from an accredited college or university in Aviation, Aeronautical Operations or a related field can substitute for the six (6) months of noise abatement experience.

2. Additional experience as described above may be substituted for  the required degree on a year-for-year basis, up to a maximum of two (2) years.  Thirty (30) semester units or forty-five (45) quarter units equal one (1) year; OR

3. Possession of a Commercial Pilot’s license may substitute for the one (1) year of required experience; OR

4. Possession of a Professional Air Traffic Controller certificate may substitute for the one (1) year of required experience.


Possession of or ability to obtain and maintain a Class C driver’s license by the time of appointment.


Ability to climb and work in confined or awkward spaces to install and monitor equipment; strength to lift and maneuver materials and equipment weighing up to 50 lbs.


The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

1. Knowledge of Airport Aviation Operations and Procedures, which includes flight procedures, weather conditions on aircraft airport facilities, airfield runway/taxiway procedures and ability to identify various aircraft.

2. Knowledge of Federal Aviation Regulation (FAR) 91, 150, 160 and 161.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process.  Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

* Select the 5264 Airport Noise Abatement Specialist (PBT-5264-074947) job announcement

* Select “Apply” and read and acknowledge the information

* Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”

* Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco. Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. 

To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.  Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Charlene Cun, by telephone at 650-821-2018, or by email at Charlene.Cun@flysfo.com.

Note:  Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment.  Only the most qualified applicants will continue on in the selection process.

Verification:  Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.  If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules.  Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis.  Failure to provide the required verification, or request for waiver when requested may result in rejection of application.

Note:  Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Training and Experience Evaluation - Weight: 50%

Candidates will be prompted to complete the Supplemental Application that must be submitted during the online application process.  Candidates will be evaluated on their relative knowledge, skill and ability levels in job-related areas, which may include but not limited to: knowledge of Federal Aviation Regulations, State and Local noise abatement laws and regulations; aircraft performance including noise characteristics; general airport operations and the principles of aviation; acoustics, including frequency response, decibel levels and sound transmission; the principles and procedures of Air Traffic Control Communications, (i.e. translating flight strip data, weather data and interpretation of flight tracks); aviation weather patterns and their effect on airport operations locally and worldwide; modern computer systems and applications related to noise monitoring mitigation (e.g. flight tracking systems, spreadsheets, databases and word processing, and the set up and connection of noise monitoring hardware.)  Ability to:  anticipate and identify problems associated with noise and flight tracking systems and develop and make recommendations for solutions; analyze, summarize and compose a variety of noise monitoring and abatement reports for the Airport and State, and Federal agencies; orally communicate effectively and persuasively with staff, airport management, members of the public and government officials; demonstrate sensitivity and concern to the public in regard to noise complaints in the community.  It is important that the information provided on the supplemental application be accurate and complete.  All statements made on the application materials are subject to verification.

Descriptive Essay Writing - Weight: 50%

Candidates will be evaluated and scored based on the information provided in a descriptive essay writing to assess their knowledge, skill and ability level in one or more of the following job related areas as appropriate.  These areas may include, but are not limited to include but are not limited to: knowledge of Noise Abatement as it relates to Airport Aviation Operations and Procedures refers to noise abatement and its relation to a familiarity with flight procedures, takeoff patterns, aircraft maintenance and the effects of weather conditions and airport facilities; computer operations refers to a broad knowledge of software, programs, system formatting and managing information of a computer system; knowledge of regulations refers to the general knowledge of FAA and CA State Safety/Flight Regulations; interpersonal relations skills; planning and organizing ability refers to the ability to establish an appropriate course of action; problems analysis and decision-making ability refers to the ability to anticipate and identify problems; oral communication skills and written communication ability.

Candidates must achieve a passing score on the descriptive essay writing examination in order to be ranked on the eligible list.

Notes:  Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.

Examination Note:  Only those applicants meeting the Minimum Qualifications will be notified of the exact date, time and place to report to the Descriptive Essay Writing Examination.

Certification Rule:  The certification rule for the eligible list resulting from this examination will be Rule of Ten Scores.  The hiring department may conduct additional selection processes to make final hiring decisions.

Eligible List:  The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. 

The duration of the eligible list resulting from this examination process will be of six (6) months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification.  To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246.  Search that document by title or job code to see which departments use the classification

Transportation Security Administration (TSA) Security Clearance:  Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening.  Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination.  Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Position Based Testing:  http://www.sfdhr.org/index.aspx?page=20#positionbasedtesting

Reasonable Accommodation Request:  Applicants with disabilities requiring reasonable accommodation for this examination can find information on requesting a reasonable accommodation at http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

Veterans Preference:  Information regarding requests for veterans preference can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference

General Information concerning City and County of San Francisco Employment Policies and Procedures:  Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

Terms of Announcement and Appeal Rights:  Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Copies of Application Documents:  http://www.sfdhr.org/index.aspx?page=20#copies.  Applicants are advised to keep copies of all documents submitted.  Submitted documents become a permanent part of the exam record and will not be returned.  The hiring department may require applicants to submit the same documents and/or additional documents at a later date.

Right to Work:  All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Exam Type: Entrance

Issued:  Tuesday, March 21, 2017

Micki Callahan, Human Resources Director

Department of Human Resources

Recruitment ID Number: 074947

Airport/CC (650)821-2018


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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