1824 - Principal Administrative Analyst - HSA
|Department||Human Services Agency|
|Date Opened||3/10/2017 8:00:00 AM|
|Filing Deadline||4/7/2017 5:00:00 PM|
|Salary||$49.46 - $60.13/hour; $8,574.00 - $10,422.00/month; $102,882.00 - $125,060.00/year|
|Job Type||Permanent PBT|
AMENDED AND EXTENDED FOR INFORMATIONAL PURPOSES ONLY
This announcement has been amended and extended to reflect changes with the announcement close date. Applicants who already applied under Recruitment PBT-1824-069725 during the filing period March 10, 2017 through March 24, 2017 need not reapply and will be included in the applicant pool.
3/24/17: Extended application deadline to April 7, 2017
The current position is located at the San Francisco Human Services Agency. The eligible list resulting from this examination may be utilized for future positions in this class.
With a staff of approximately 2,200 employees, San Francisco’s Human Services Agency (HSA) is the central resource which delivers public assistance, child welfare, and aging and adult services to the citizens of San Francisco. Its mission is to promote well-being and self-sufficiency among individuals, families and communities in San Francisco. HSA was formed in 2004 with the merger of two previously existing city departments, the Department of Human Services and the Department of Aging and Adult Services. The Office of Early Childhood Education joined the Agency in 2014. The Agency retains two commissions and two department heads.
We provide a safety net for individuals and families by offering income support, community-based living support, and assistance getting food, housing and health coverage. We offer programs and services that ensure the protection and safety of children, the elderly and dependent adults. We help people secure employment through training, job search and child care assistance.
SF-HSA develops important and sensitive projects that span social service programs such as CalWORKs, workforce development, child welfare, CalFresh, Medi-Cal, and senior services, requiring intensive coordination and having a substantive impact on agency operations. These are complex projects with compressed timelines and many constraints, requiring the formal methodology of project management. The project manager will develop coherent work plans with clear steps and achievable benchmarks, monitoring implementation and ensuring that programs are accountable. This person will create a project governance model that will become a department-wide standard, using best-practice methodology to eliminate inefficiencies. He or she will ensure that project objectives are specific, measurable, clearly communicated and regularly revisited, coaching project sponsors and other senior executives to promote accountability and project management excellence. To successfully lead efforts with the Human Services Agency, the project manager coordinator will need to possess knowledge of social service issues and practices. This position will be embedded in the HSA Planning Unit and will also oversee projects that include complex data analysis, supervising analysts who will be using Stata, an advanced statistical software. The Planning Unit conducts most of the agency’s data analysis, working with large administrative databases that contain the records of over 200,000 clients. To do this work, planners use Stata, a statistical software package intended for advanced multivariate analyses.
Essential Duties and Responsibilities
The person in this position will facilitate implementation of difficult, sensitive, highly visible and complex special projects that span agency programs and have a significant impact on the functions and operations of the agency.
He or she will consult with senior managers and others to define difficult and complex administrative, management, program and organizational issues, policies and procedures that have significant impact on the organization; collaborates with multi-disciplinary team, outside experts and others to clarify overall mission, goals, problems and issues.
The person in this position will also be supervising, training, and mentoring program level analysts who are managing significant program-specific projects related to organizational change. He or she will review project plans developed at the program level, ensuring that objectives are specific, measurable, clearly communicated and regularly revisited, and he or she will be coaching project sponsors and other senior executives to promote accountability and project management excellence. He or she will train program analysis on how to develop coherent work plans with clear steps and achievable benchmarks, monitoring implementation and ensuring that programs are accountable.
This person will create a project governance model that will become a department-wide standard, using best-practice methodology to eliminate inefficiencies.
He or she will coordinates with multi-disciplinary team from SF-HSA and other agencies, and provides technical assistance to presents reports, findings and recommendations to senior management staff, including formal presentations to groups.
Supervises lower-level administrative analysts to ensure all projects are on-time, within budget, and completed successfully to specifications.
Supervises analysts who conduct multivariate analyses that inform policy discussions and the implementation of projects, requiring skills in using Stata or a similar advanced statistical software.
1. Possession of a graduate degree (Master's degree or higher) from an accredited college or university, and five (5) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR
2. Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major college coursework as described in Note B, and four (4) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR
3. Possession of a baccalaureate degree from an accredited college or university, and six (6) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR
4. Possession of a baccalaureate degree from an accredited college or university with major college coursework as described in Note B, and five (5) years full-time-equivalent experience performing professional-level analytical work as described in Note A.
SUBSTITUTION: Applicants may substitute up to 2 years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.
Notes on Qualifying Experience and Education:
A. Qualifying professional-level analytical experience must be in one or more of the following functional areas: complex budget analysis, development and administration; complex financial/fiscal analysis and reporting; development of complex contracting systems and administration of competitive bid processes and complex contractual agreements; development and evaluation of complex management/administrative policy; complex grant administration and monitoring; complex program evaluation and planning; complex legislative analysis; complex economic analysis; or other functional areas related to the duties of positions in Class 1824, where the primary focus of the job is complex professional-level analysis for evaluation, recommendation, development and implementation of major programs and functions of department/organization. Analytical experience equivalent to the duties of Class 1823 is considered qualifying.
B. Coursework applicable to a baccalaureate or higher degree in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in Class 1824.
In addition to the Minimum Qualifications, this position requires the following Special Condition:
· Must have one (1) year of experience using Stata*
*Please note your experience clearly on your application
· Possess a professional project management certificate
Applicants must meet the Minimum Qualification requirements by the final filing date unless otherwise noted.
How To Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
• Select the desired job announcement
• Select “Apply” and read and acknowledge the information
• Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
• Follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.If you have any questions regarding this recruitment or application process, please contact the exam analyst Ivy Yeung by telephone at 415-557-6205 or by email at firstname.lastname@example.org.
Written Examination – Multiple Choice Core Examination (30%)
Supervisory Test Battery (40%)
Supplemental Questionnaire (30%)
Written Multiple-Choice Examination - (Weight: 30%)
Candidates will be invited to participate in a written, multiple-choice examination, designed to measure their relative knowledge, skills and abilities in job-related areas. The “core” multiple-choice examination component may include but not be limited to:
• Ability to evaluate/analyze information/data and to exercise good judgment relative to that evaluation or analysis
• Knowledge of, and ability to apply, financial/fiscal principles (including the ability to use mathematical and statistical formulas)
• Ability to use various computer software programs.
Supervisory Test Battery - (Weight: 40%)
Candidates who attain a minimum passing score on the written examination component will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication & Conflict Management. For more information about this Supervisory Test (and a suggested reading list) please visit: http://www.sfdhr.org/Modules/ShowDocument.aspx?documentid=11676
A passing score must be achieved on the Written Multiple-Choice Examination and the Supervisory Test Battery in order to continue in the selection process.
The above test components are considered standardized and, therefore, test questions and answers are not available for public inspection or review.
Candidates may receive two or more scores in association with the above selection components. One or more will correspond to the core component of the multiple-choice exam component (i.e., core examination and/or one or more specialty areas). Those candidates who participate in the Supervisory Test Battery, will attain an additional score. Any scores attained on each of these components will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take any test components for which you have already attained a score. Your score on the Core Exam is not valid for any other classifications in the Admin Analyst Series. You cannot apply a score from the Core exam used for 1820, 1822, or 1823, as it is a different test.
The Supervisory Test Battery may be used for many other classes, therefore your test score may be applied to other classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes any of these components (i.e., core exam, specialty subtest(s) and/or supervisory test battery), your score(s) for the corresponding test component(s) will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score(s) to the other announcement or (b) re-take the test component(s). Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the test component (core, specialty subtest or supervisory test battery) is used.
Please note that, should you re-test, your re-test score would become your official score since it is the most recent.
Supplemental Questionnaire (Weight: 30%)
Candidates will be administered a supplemental questionnaire designed to measure knowledge, skills and/or abilities in job-related areas which may include but are not limited to: ability to establish rapport and maintain effective and cooperative working relationships with peers and other city departments; ability to deal with the general public courteously and efficiently, and to effectively work with others; ability to interview clients under difficult circumstances; ability to respond to and handle difficult situations; knowledge and skills with project management including project management theory and practice; ability to communicate written information in a clear and concise manner to clients and staff; ability to read, review and evaluate written information; ability to file, prepare, organize and maintain records; ability to use mathematical formulas; ability to comprehend and interpret written information; knowledge and ability to interpret policies, rules and procedures; ability to maintain confidentiality and be dependable; ability to empathize; and interpersonal and customer service skills.
A passing score must be achieved on the supplemental written exam in order to continue in the selection process. Only candidates who are most qualified and whose backgrounds best match the position will continue in the selection process. Candidates who pass all exams will be placed on the eligible list in rank order according to their final score.
This is a standardized examination; therefore, test questions and test answers are not available for public inspection or review.
VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Certification Rule: The certification rule used for the eligible list resulting from the selection procedure will be the Rule of Ten Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
Eligible List: The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be six (6) months and may be extended with the approval of the Human Resources Director.
As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://www.sfgov3.org/index.aspx?page=300.
Copies of Application Documents: http://www.sfdhr.org/index.aspx?page=20#copies
Reasonable Accommodation Request: Information on requesting reasonable accommodation for persons with disabilities can be found at: http://www.sfdhr.org/index.aspx?page=20#reasonableaccommodation
Clerical Errors: May be corrected by the posting of the correction on the Department of Human Resources website at: http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions
General Information: Concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20
Driver’s License requirement: Most positions require a valid California’s driver’s license: http://www.sfdhr.org/index.aspx?page=20#license
Veteran’s Preference: http://www.sfdhr.org/index.aspx?page=20#veteranspreference
Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. http://www.sfdhr.org/index.aspx?page=20#identification
Exam Type: CPE
Issued: March 13, 2017
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-1824-069725
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.