1063 IS Programmer Analyst - Senior Interface Engineer

Recruitment #PBT-1063-072155

Introduction

1063 IS Programmer Analyst - Senior Interface Engineer
San Francisco Department of Public Health

Applicants are encouraged to file immediately as this recruitment may close at any time, but no earlier than April 28, 2017

Position Description:
The San Francisco Department of Public Health (DPH) is currently hiring one (1) permanent, full-time 1063 IS Programmer Analyst - Senior Interface Engineer. Under the general direction of the Lead Interface Engineer, the Senior Interface Engineer will be responsible for maintaining effective integration among the clinical and diagnostic systems of Zuckerberg San Francisco General Hospital, Laguna Honda Hospital and other Department of Public Health (DPH) systems. This will be accomplished through a variety of methods including the use of HL7 interfaces and file transfer protocols.

The IS Programmer Analyst - Senior will need to understand the roles and purposes of the interface engine, various server types (FTP, App, SNA, Mainframe), networks, and staff in DPH’s healthcare Information Technology environment; assess and determine the needs of various hospital departments such as Patient Accounting, Admitting, Emergency, Materials Management, other clinical departments, city departments such as the Department of Technology and Information Systems, and state/federal government entities in order to develop interfaces to meet the clinical requirements of DPH, financial requirements of DPH and CCSF, and government regulatory requirements.

Essential functions include:

  • Maintain effective integration among the hospitals disparate clinical and diagnostic systems through a variety of methods including the use of HL7 interfaces and file transfer protocols
  • Develop interfaces to meet the clinical and financial requirements of DPH, CCSF and government regulatory requirements; support, modify, and troubleshoot 120+ production interfaces 7x24
  • Analyze, build and configure new interfaces that utilize multiple protocols (SNA, TCPIP, File) and connect with mainframes and various CCSF and/or vendor data centers
  • Create and maintain clinical systems master files and databases; write code to support application requirements
  • Serve as liaison between Information Systems, application staff and software vendors to facilitate problem resolution; troubleshoot applications and integration issues
  • Assist in hardware and software upgrades to workstations and servers
  • Prepare reports for clinical data from Electronic Health Record (eHR) systems by utilizing system tool sets and requirements 
  • Meet with users to discuss service requests, needs and operational characteristics, initiate and attend design meetings, consult with other staff members to provide technical assistance as needed
  • Direct, prepare, and maintain system and user documentation and technical training materials
  • Provide technical leadership and obtain consensus in a distributed, complex environment of highly independent organizational unit

 

Minimum Qualifications

Education:
An associate degree in computer science or closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Experience:
Three (3) years of experience in application or software development or programming.

Substitution:
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point in the application, examination, or departmental selection process.

Verification of education may take the form of a diploma and/or transcripts from an accredited college or university. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Written verification of qualifying work experience must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative.

Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Eric Benzel, by telephone at (415) 554-2931, or by email at eric.benzel@sfdph.org.

Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Selection Procedures

Supplemental Questionnaire (Weight 100%):
Applicants will be prompted to complete a Supplemental Questionnaire (SQ) as part of the online application process. All applicants must complete the SQ and it must be submitted with the application by the final filing deadline. Your responses to the SQ will be used to evaluate your experience including the knowledge, skills and abilities that you possess in job related areas identified as critical for successful performance, which may include but are not limited to:

  • Knowledge of: managing HL7 or XML transactions between diagnostic or EHR systems; file transfer protocols; common operating systems, relational databases and hardware/software functions and requirements and maintenance of systems; structured systems analysis and design practices and techniques; interface engines, various server types (FTP, App, SNA, Mainframe), ETL, and networks.
  • Ability and Skill to: establish and maintain good working relations with department personnel, staff, vendors, peers, and management; prioritize competing requests for service; apply critical thinking skills to identify, propose and implement working solutions; communicate effectively both orally and in writing with a diverse set of clients; exercise judgment, decisiveness and creativity in an environment subject to frequent change; learn a variety of business procedures and processes; use logic and analysis to solve computer and systems problems; apply and learn computer languages (SQL, PERL, C, VB) required to develop interfaces and interface chains.

All responses to the Supplemental Questionnaire are subject to verification and must be consistent with the information provided in your application.

Candidate scores from the Supplemental Questionnaire will be used to determine your final score and rank on the eligible list.

Certification Rule:
The certification rule used for the eligible list resulting from this selection procedure will be the Rule of Three (3) Scores. Additional position-specific selection mechanisms may be conducted by the hiring department prior to making final hiring decisions.

Eligible List:
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or Civil Service Commission. Information can be found at: 
http://www.sfdhr.org/index.aspx?page=20#eligiblelists

The duration of the eligible list resulting from this examination process will be Six (6) months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resources Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please visit:
http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Note on Personal Protective Equipment (PPE):
Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.

Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a FaceFitting Respirator.

Licensure:
Valid licensure as a requirement to perform the job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure may result in dismissal and/or termination of employment.

Note:
The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.

Medical Examination/Drug Testing:
Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.

Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting of the correction on the Department of Human Resources website at
www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Reasonable Accommodation Request:
Applicants with disabilities requiring reasonable accommodation can find information on requesting a reasonable accommodation at
http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

Copies of Application Documents:
Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date. Information regarding copies of applicant documents can be found at
http://sfdhr.org/information-about-hiring-process#copies.

Veterans Preference:
Information regarding requests for Veterans Preference can be found at
http://sfdhr.org/information-about-hiring-process#veteranspreference.

Seniority Credit:
Information regarding Seniority Credit can be found at
http://sfdhr.org/information-about-hiring-process#senioritycredit.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. Information regarding Right to Work can be found at
http://sfdhr.org/information-about-hiring-process#identification.

Additional Information:
General Information concerning City and County of San Francisco Employment Policies and Procedures may be found online at 
http://www.sfdhr.org/index.aspx?page=20 or hard copy at One South Van Ness Avenue, 4th Floor.

Recruitment Type: CPE
Issued: 04/14/2017
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID #: PBT-1063-072155
DHR Position #: 01123664
DPH / EB / (415) 554-2931

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.



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