0941 Manager VI - WST System Operations Manager

Recruitment #PBT-0941-083316

Introduction

This is a Position Based Test conducted in accordance with Civil Service Rule 111A

About the San Francisco Public Utilities Commission (SFPUC)
Our mission is to provide customers with high quality, efficient and reliable water, power, and sewer services in a manner that is inclusive of environmental and community interests, and sustains the resources entrusted in our care. We are comprised of three essential 24/7 service utilities: Water, Wastewater, and Power. We provide retail drinking water and wastewater services to San Francisco, wholesale water to three Bay Area counties, and green hydroelectric and solar power to San Francisco’s City facilities and properties. Headquartered in San Francisco, we have about 2,300 employees working in seven counties with a combined annual operating budget of over $900 million.

Position Description

Under the direction of the Regional Water System Manager, the System Operations Manager at the Water Supply & Treatment Division manages the operations of the Regional Water System (RWS); directs, supervises and develops System Operations Section (SysOps) personnel; manages the maintenance of the Division’s water treatment, pumping, monitoring and control facilities; oversees administration of budgeting, contracting and personnel processes required to maintain the availability of adequate resources needed to assure continuity and quality of the vital services performed by the System Operations Section. This position has direct responsibility for the operation and maintenance of public drinking water facilities, which remain in service on a 24-hour-per-day/7-days-per-week basis and supply 2.5 million SFPUC customers with drinking water.

The essential functions of this position include:

  • Manage the operations of Regional Water System: plan, organize, direct and control Water Supply and Treatment Division facility operations in coordination with other Water Enterprise operating Divisions, wholesale customer agencies and regional partners, to ensure the achievement of SFPUC objectives related to customer service, operational efficiency, RWS facilities stewardship and protection of the environment; establish effective and cooperative working relationships with other department personnel, customers, and other agencies; prepare and present effective communications; evaluate, plan for and monitor results of technical analyses, scheduling, resource deployment, communications, and training required for state-of-the art operations of the RWS.
  • Direct, Supervise and Develop RWS Operations Section Personnel: assign Section objectives to subordinate staff; provide the training and supervisorial oversight that staff need to succeed; ensure staff have sufficient coaching and consultation through regular one-on-one sessions and timely and fair evaluation through formal performance reviews; establish/interpret policies and ensure that they are understood and implemented; utilize the hiring process to ensure adequate staffing and smooth succession; utilize the disciplinary process to enforce work standards; utilize contracting processes to supplement the Section’s labor force and skill-set as needed.
  • Manage the Maintenance of SysOps Facilities: direct all maintenance activities needed to ensure safe, reliable, compliant and efficient functioning of SysOps facilities – treatment plants, pump stations, the SCADA system and the interties; coordinate with the Division’s other Sections to involve their resources in the maintenance of SysOps facilities as needed; identify capital improvements needed for operational reliability, efficiency and regulatory compliance; utilize contracting processes to supplement the Division’s labor force and skill-set as needed.
  • Participate in the work of the Maintenance Engineering Section: identify operational priorities for capital improvement program planning; accommodate conditions assessment activities at SysOps facilities; coordinate RWS operations with pipeline inspections.
  • Manage, Administer and Represent the Division and the SFPUC: administer budgets, contracts and personnel processes as required to sustain Section services; assist in preparation and implementation of Division policies and procedures; serve temporarily in the Division Manager capacity as needed.

Compensation and Benefits
The normal 0941 Manager VI annual salary range is $145,548.00 to $185,744.00/year. Appointment above the maximum of the normal range may be considered based on documented and substantiated recruitment and retention issues or exceptional skills. A special approval process is necessary for appointment above the normal salary range. In addition to a competitive salary, the City and County of San Francisco offers flexible benefit plans with pre-tax elections which include: medical and dental insurance; retirement plan; deferred compensation plan; Social Security; long-term disability plan; life insurance; management training program; eleven (11) paid holidays annually; five (5) floating holidays; depending on years of service, ten (10), fifteen (15), or twenty (20) vacation days annually; and may earn up to 100 hours paid administrative leave annually.

http://sfdhr.org/MEA-Miscellaneous-Benefit-Summary-FY17-18

Minimum Qualifications

  1. Possession of a baccalaureate degree from an accredited college or university; AND
  2. Five (5) years of supervisorial or managerial experience in the oversight of operations, engineering or regulatory compliance of water treatment facilities; AND 
  3. Possession of a valid California driver's license.

Substitution
Additional qualifying experience may be substituted for the degree requirement on a year-for-year basis. One year (2000 hours) of qualifying experience will be considered equivalent to 30 semester units/ 45 quarter units.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Possession of a State of California Grade V Water Treatment Operator Certificate
  • Possession of a California Professional Engineering license

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Amy Lavezzo, by telephone at 415-554-0769, or by email at ALavezzo@sfwater.org.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Supplemental Questionnaire:
Applicants are required to complete a Supplemental Questionnaire as part of the online application process. The Supplemental Questionnaire is for informational purposes only and will not be scored. The supplemental questionnaire may be used to determine candidates' experience, training and education as they relate to the job-related knowledge, skills and abilities needed to perform the essential functions of class 0941 WST System Operations Manager. Responses on this supplemental questionnaire will be evaluated to determine if you meet the minimum qualifications of this position and may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

Management Test Battery: (Weight: 100%)
Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=343. Please note: this examination is only held in San Francisco. A passing score must be achieved on the Management Test Battery to continue in the selection process.

A passing score must be achieved on the Management Test Battery in order to continue in the selection process.

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Eligible List:
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of six (6) months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.

Certification:
The certification rule for the eligible list resulting from this examination will be Rule of the List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Conviction History

If you receive a conditional offer of employment, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you were given a conditional offer of employment. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you receive a conditional offer of employment, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Requests:
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at:
http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

Information regarding requests for Veterans Preference can be found at:
http://sfdhr.org/information-about-hiring-process#veteranspreference

Seniority Credit in Promotional Exams:
Information regarding seniority credit can be found at:
http://www.sfdhr.org/index.aspx?page=20#senioritycredit

 

Exam Type: Combined Promotive & Entrance
Issued: February 6, 2018
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-0941-083316
PUC/ AL / 415.554.0769 (01108225)

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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