0923 Manager II - Deputy Communications Director, Power

Recruitment #PBT-0923-073488

Introduction

 

This is a Position-Based Test conducted in accordance with CSC Rule 111A

About the San Francisco Public Utilities Commission and the External Affairs Bureau

Our mission is to provide customers with high quality, efficient and reliable water, power, and sewer services in a manner that is inclusive of environmental and community interests, and sustains the resources entrusted in our care. We are comprised of three essential 24/7 service utilities: Water, Wastewater and Power.

We provide retail drinking water and wastewater services to San Francisco, wholesale water to three Bay Area counties, and green hydroelectric and solar power to San Francisco’s municipal departments and tenants and redevelopment areas. Headquartered in San Francisco, we have about 2,300 employees working in seven counties with a combined annual operating budget of over $900 million.

The External Affairs Bureau of the San Francisco Public Utilities Commission (SFPUC) oversees the Agency’s local, state, and federal legislative and policy activities, communications and community engagement, community benefits and environmental justice programs, agency-wide strategic planning, sustainability, and strategic initiatives.  

The External Affairs Bureau, SFPUC is seeking a creative leader for the position of Deputy Communications Director. The Deputy Communications Director will be responsible for coordinating, developing and implementing the communications, marketing and media strategies to support the CleanPowerSF program and SFPUC Power Enterprise. This position will also be responsible for the oversight and management of the Communications Division and coordination of high-priority projects.

The Deputy Communications Director will report to the Communications Director and work behind the scenes to problem solve, and have a high-level of accountability.

Essential functions include:

• Develop and implement comprehensive communications plans to promote CleanPowerSF and Power Enterprise
• Manage team of communications professionals, consultants and other staff responsible for designing and preparing communications materials and implementing outreach activities
• Research, prepare, and edit technical documents for publication, including technical manuals, training materials, Commission meeting materials, and reports
• Ensure documents meet editorial specifications and adhere to consistent standards for quality, graphics, format, and style
• Establish a deep understanding of the priorities of the SFPUC and CleanPowerSF, and develop appropriate messages, strategies, and innovative practices to achieve desired outcomes
• Ensure compliance with local and state notification requirements for launching community choice aggregation program and other related programs
• Develop and implement crisis communications strategies
• Play a leadership role in building and managing capital and construction outreach with the capacity to deliver the most cutting-edge, modern, and effective communication services
• Serve as a media spokesperson as needed or prepare senior staff for interviews/presentations
• Coordinate communications activities with other agencies, and during emergency or disasters
• Work on Power Enterprise issues with diverse communities and stakeholders• May be assigned to serve as lead agency Public Information Officer

Minimum Qualifications

1. Possession of a baccalaureate degree from an accredited university or college in English, Journalism, Liberal Arts, Communications, Marketing, Professional Writing, Technical Writing, Linguistics, or a closely related field; AND

2. Three (3) years of professional experience in communications or media relations, working in a public or private sector within a diverse community; AND

3. Possession of a current valid Driver’s License 

SUBSTITUTION:
Additional qualifying experience may be substituted for the degree requirement on a year-for-year basis; One year (2000 hours) of qualifying experience will be considered equivalent to 30 semester units/ 45 quarter units. 

Note:  Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications:
- Working knowledge of the California energy market
- Working knowledge of community choice aggregation implementation requirements.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Ana Valdes, by telephone at 415-554-1664, or by email at aborjavaldes@sfwater.org  

Selection Procedures

Supervisory Test Battery: (Weight: 50%)
Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication & Conflict Management. For more information about this Supervisory Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=325

This is a standardized examination, and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Supervisory Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Supervisory Test Battery. The Supervisory Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Supervisory Test Battery, your score will be automatically applied to that announcement, However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Supervisory Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Supervisory Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

A passing score must be achieved on the Supervisory Battery Test in order to continue in the selection process. 

Supplemental Questionnaire (Weight - 50%)
Applicants will be prompted to complete the Supplemental Questionnaire that must be submitted during the online application process. The Supplemental Questionnaire has been designed to measure the knowledge, skills and/or abilities in job-related areas including ability to: develop and deliver effective messages to support organizational needs; develop and communicate CleanWaterSF Program information and interact with stakeholders in a positive and honest manner; promote programs and services of the SFPUC; act as a liaison between internal and external stakeholders; improve awareness and understanding of SFPUC mission, vision and values; effectively communicate the flow of relevant information; foster a cooperative atmosphere that values team members collaborations; effectively communicate orally and in writing. 

Candidates will be ranked on the eligible list based on the scores received on the Supervisory Battery Test and Supplemental Questionnaire.  C

andidates must achieve a passing score on all components of the selection procedure to be placed on the eligible list.  

Candidates’ scores on this examination process may also be applied to other announcements involving other job titles, when directed by the Human Resources Director. 

Eligible List: The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be twelve (12) months, and may be extended with the approval of the Human Resources Director. 

Certification Rule: The certification rule for the eligible list resulting from this examination will be Rule of the List.

The hiring department may conduct additional selection processes to make final hiring decisions.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=13693 .  Search that document by title or job code to see which departments use the classification. 

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Reasonable Accommodation Request: Applicants with disabilities who meet the minimum eligibility requirements of a job announcement can find information on requesting a reasonable accommodation at http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

Seniority Credit in Promotional Exams:  Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#seniorities

Veterans Preference: Information regarding requests for veteran’s preference can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference

General Information Concerning City and County of San Francisco Employment Policies and Procedures:  Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor. 

Terms of the Announcement:  Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf 

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. 

Copies of Application Documents: Applicants are advised to keep copies of all documents submitted.  Submitted documents become a permanent part of the exam record and will not be returned.  The hiring department may require applicants to submit the same documents and/or additional documents at a later date. 

Right to Work:  All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. 

Additional Information: General Information concerning City and County of San Francisco Employment Policies and Procedures may be found online at: http://www.sfdhr.org/index.aspx?page=20

Exam Type: Combined Entrance & Promotive
Issued: March 14, 2017
Extended: March 31, 2017 to expand applicant pool
Amended: April 10, 2017 to revise Minimum Qualifications
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID #: PBT-0923-073488       
Team: PUC/AGV (415) 554-1664  

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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