0923 Manager II - Assistant Chief of Branches

Recruitment #PBT-0923-072763

Introduction

Amended on 1/17/2017 to extend filing deadline to 1/27/2017 at 5 PM in order to accept a sufficient number of qualified applications. Applicants who have already applied to this PBT-0923-072763 recruitment do NOT need to reapply.

 

  This is a Position Based Test administered in accordance
                            with Civil Service Rule 111A.


The San Francisco Public Library (SFPL) is one of the premier urban public libraries in the country, and a leader in creating visionary policies and innovative programs that promote literacy and learning, digital inclusion, social justice, and healthy communities. It embraces its role as the most democratic of institutions, providing safe and welcoming facilities for all members of the community. SFPL is dedicated to free and equal access to information, knowledge, independent learning and the joys of reading for our diverse community.   

The library system includes the beautiful Main Library and 27 branch libraries that serve all the neighborhoods of the city.  As a leading urban library, we are committed to the pursuit of excellence in delivering the highest level of public library service to residents of the City and County of San Francisco. For more information about SFPL, please visit http://sfpl.org.

Position Description
The Assistant Chief of Branches is an administrative level leadership position and a key member of the San Francisco Public Library’s Executive Team. Under general direction, the Assistant Chief of Branches works collaboratively with the Chief of Branches and other Division Chiefs to contribute to the planning, organization and overall administration of the Library system including implementation of policies, services and innovations. This position assists in providing direct oversight and management of the Branch Library Division, comprising twenty-seven neighborhood libraries, the Library’s Mobile Outreach Services unit and the Delivery Services unit.

Essential function of the position includes:
- Assists in providing direct oversight and management of the Branch Library Division;
- Provides direct supervision, daily support and guidance of District Managers;
- Coordinates branch library personnel recruitment;
- Contributes to the development of policy recommendations and implementation of library policies and procedures;
- Evaluates procedures, identifies and analyzes problems and issues and implements new procedures of the assigned programs;
- Provides oversight and management of surveys and statistics for the Branch Division; prepares reports, memoranda, and correspondence; and maintains statistical records;
- Provides support for the preparation and management of the division’s operating budget; monitors expenditures and financial reporting for the Division;
- Identifies emerging trends and working with the Chief of Branches to develop plans for resource allocations;
- Monitors performance measures, evaluates programs and services and makes administrative decisions regarding resource allocations within the Division;
- Conducts presentations on the activities and programs of the Branch Division;
- Administers programming resources and grants funded by the Friends of the San Francisco Public Library;
- Serves as project lead for annual performance audits and assessments;
- Provides support to community engagement efforts;
- Represents the San Francisco Public Library at the local, regional, state and/or national level in collaborative networks;
- Works closely with library support groups including the Friends of the San Francisco Public Library and/or the Council of Neighborhood Libraries to leverage community support for library programs and services;
- Serves as Acting Chief of the Branches as needed; and
- Performs other job related duties as assigned.
 

Minimum Qualifications

1.     Possession of a Master’s Degree in library and information studies (e.g. MLS/MLIS) from a college or university program accredited by the American Library Association;  AND

2.     Five (5) years of increasingly responsible professional experience in a large urban library.  

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

- Two years of the requisite professional experience include experience as a senior manager or library administrator with supervisory responsibilities
- Strong management skills and leadership ability
- Excellent interpersonal skills and proven leadership experience with a solid track record of collaborating with senior management 
- Experience in supervising and developing professional Library staff
- Varied in-depth experience in library operations
- Excellent analytical skills in evaluating library programs and services; and resolving challenges creatively and strategically
- Demonstrated ability to interact professionally and effectively with internal and external stakeholders in a highly diverse community
- Current knowledge of public library trends and forward-thinking vision for library services
- Proven ability to interact skillfully and tactfully with people at all levels of the organization, government agencies, and business representatives
- Experience in budget preparation and management
- Recognition of challenges as opportunities for improvement and positive change
- High level communication skills with ability to engage the public and make connections with multiple constituencies through effective presentations
- Passion for public service and delivering exemplary customer service
- Passion for the role of the public library, able to advocate and articulate the Library’s mission
- Comfort with technology and operating in a fast-paced environment

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the PBT-0923-072763 job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

IMPORTANT:
All work experience, education, training and other information substantiating how you meet the minimum qualifications MUST be included in your application by the filing deadline. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

Applicant MUST attach the following documents online through JobAps at the time of application filing; however, resumes will NOT be accepted in lieu of a completed City and County of San Francisco application. 

1.     Resume (Upload through “Resume” tab)
2.     Copy of diploma or transcript (Upload through “Other” tab)
3.     Written verification of experience as stated in Minimum Qualifications section#2 (Upload through “Other” tab)

If you have any questions regarding this recruitment or application process, please contact the analyst, Vivian Yeung at (415) 557-4581 or via e-mail at 
Vivian.Yeung@sfpl.org.

VERIFICATION

Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Verification of qualifying experience must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Please note: Verification of library experience gained by employees working for the San Francisco Public Library will be automatically verified by a review of the Human Resources Information System data. If you are employed by the San Francisco Public Library, you do not need to submit experience verification, however, if you have other qualifying experience from another library that you are using to meet minimum qualifications, you must submit verification documents to support the outside work experience.
Current San Francisco Public Library employees must still submit verification of qualifying education.

Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.  Applicants are advised to keep copies of all documents submitted.  Submitted documents become a part of the recruitment process and will not be returned. The department may require applicants to present additional material.
 

Selection Procedures

Supplemental Questionnaire Evaluation (Weight: 60%):  Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. The Supplemental Questionnaire Evaluation is designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: knowledge of management and administrative skills in Library operations; knowledge of budget development and administration; and personnel administration; ability to plan, coordinate and direct work of others; ability to deal tactfully and effectively with personnel at all levels and the general public; oral and written communication ability and other job-related areas.  All relevant experience, education, and/or training must be on the Supplemental Questionnaire in order to be reviewed in the rating process.

Management Test Battery (Weight: 40%): Candidates who meet the minimum qualifications will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=343

Note:  A passing score must be achieved on the Management Test Battery in order to continue in the selection process.

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. Candidates who pass the Management Test Battery will have their supplemental questionnaires rated and scored.  All relevant experience, education and/or training must be on the supplemental questionnaire in order to be reviewed in the rating process.

Candidates who receive passing scores on both selection procedures (Supplemental Questionnaire Evaluation and Management Test Battery) will be placed on the eligible list in rank order according to their final score.

Eligible List:
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be six (6) months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification.  To find other Departments which use this classification, please see http://sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.  

Certification:
The certification rule for the eligible list resulting from this examination will be Rule of the List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Requests:
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 
http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

Information regarding requests for Veterans Preference can be found at: 
http://sfdhr.org/information-about-hiring-process#veteranspreference

Seniority Credit in Promotional Exams:  Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Exam Type: CPE
Issued: January 3, 2017
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-0923-072763
LIB/VY/(415) 557-4581

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.

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