2322 Nurse Manager (Psychiatric Care)
|Date Opened||3/10/2017 8:00:00 AM|
|Filing Deadline||4/4/2017 5:00:00 PM|
|Salary||$69.15 - $100.69/hour; $11,986.00 - $17,453.00/month; $143,832.00 - $209,430.00/year|
|Job Type||CBT Discrete|
2322 Nurse Manager (Psychiatric Care Nursing)
General Job Description:
Under general supervision, the Nurse Manager (Psychiatric Care Nursing) supervises the delivery and evaluation of nursing care and the care environment in a psychiatric setting.
The Nurse Manager (Psychiatric Care Nursing) performs the following essential job functions:
- Responsible for the overall supervision, planning, assignment, direction and monitoring of the operational, administrative, clinical, human resources, and budgetary activities;
- Provides direct supervision of nursing staff;
- Serves on Unit leadership team as needed;
- Serves as a single point of contact for and liaison to system partners for decision-making and problem solving;
- Participates in SF Department of Public Health committees related to aspects of care, organizational development/integration and system priorities and benchmarks;
- Works closely with clinical partners to ensure team-based care and that Agency functions interface smoothly with direct services;
- Coordinates ongoing dialogue with patients and families with lived experience, other community stakeholders, and program leaders to inform service delivery in clinical settings;
- Responsible for all staff; certifies staff for performing clinical procedures; verifies validity of licensure; ensures compliance with body substance precautions and other infection control guidelines; counsels staff on performance expectations and discrepancies and promotes personal and environmental safety;
- Assesses the need for staff training, supervision and coaching to build systems capacity for integrated, team-based, and family-focused health and behavioral healthcare;
- Evaluates client care through observations and chart review;
- Articulates, teaches, interprets and enforces general and community health policies, protocols, procedures and services;
- Oversees the review of clinical records to ensure accuracy and comprehensiveness of documentation;
- Participates in the development, implementation, and evaluation of policies and procedures, organizational and practice standards, quality improvement in accordance with regulatory requirements;
- Gathers, reviews, analyzes, and organizes data/reports/records to monitor quality of care and makes recommendations for programmatic changes as needed;
- Applies knowledge and understanding of evidence-informed interventions to support whole person and family care that addresses trauma and other related physical and behavioral health problems and to support implementation of these practices;
- Monitors critical system processes such as treatment access, engagement, appropriateness, effectiveness, and clinical program standards and ensures continuity of care within and across community, detention-based and residential treatment settings;
- Participates in the budget process, determines need/justification for staffing levels, equipment, services and supplies;
- Identifies, investigates, documents, and addresses problems, unusual occurrences, complaints, grievances and/or concerns regarding staff behavior and functions; takes corrective action and/or makes recommendations;
- May provide direct patient care services; AND
- Performs other duties as assigned.
- LICENSE: Possession of a valid, including temporary or interim, California Registered Nurse License issued by the Board of Registered Nursing (BRN); AND
- EDUCATION: Possession of a baccalaureate degree from an accredited college and/or university in Nursing, Nursing Administration or a closely related field; AND
- EXPERIENCE: Two (2) years (equivalent to 4,000 hours) of experience as a Psychiatric Registered Nurse in a community mental health setting or a general acute care hospital.
Two (2) (equivalent to 4000 hours) years of full time additional experience as an Assistant Nurse Manager/Charge Nurse in a general acute care hospital (a hospital which provides 24 hour inpatient care, including the following basic services: Medical, Nursing, Surgical, Anesthesia, Laboratory, Radiology, Pharmacy and Dietary Services) or in an ambulatory clinical setting, may be substituted for the educational requirement.
The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.
- Demonstrated supervisory skills, including staff development, performance evaluation and disciplinary processes.
- Previous experience as a Nurse Manager and/or experience in a leadership role in a behavioral health practice setting.
- Demonstrated skill in interdisciplinary collaboration and consensus building, including but not limited to Primary Care and Behavioral Health Systems.
- Demonstrated organizational and change management skills in response to ongoing and new initiatives.
- Excellent oral and written communication skills.
- Excellent conflict management skills.
- Responsive to strong customer-service and staff and client diversity.
- Experience in a community based clinical setting serving ethnically diverse, low-income client/patient population.
*The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
Verification of Experience:
http://sfdhr.org/getting-job#verification Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Verification of Education:
http://sfdhr.org/how-verify-education-requirements Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Verification of Licenses or Certificates
Valid Licenses and Certificates must be produced to be considered for employment. In addition, valid Licenses and Certificates must be kept current throughout the length of employment. Failure to demonstrate/show proof of possession of required valid Licenses or Certificates may result in dismissal and/or termination of employment.
How To Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
- Select the desired job announcement
- Select “Apply” and read and acknowledge the information
- Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
- Follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
All work experience, education, licenses, certifications, other documents, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Scott DeWolfe, by telephone at 415-554-2921, or by email at firstname.lastname@example.org.
Training and Experience Evaluation: (Weight: 100%): Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. The Supplemental Questionnaire is designed to measure knowledge, skills and/or abilities in job-related areas that have been identified as critical for satisfactory performance in this position.
All relevant experience, education and/or training must be included in the application to be reviewed during the scoring process. Candidate responses on the Supplemental Questionnaire cannot be changed once submitted. Candidates will be placed on the eligible list in rank order according to their final score on the Supplemental Questionnaire. The department may administer additional position-specific selection procedures to make final hiring decisions.
The certification rule for the eligible list resulting from this examination will be Rule of Ten (10) Scores . Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be Six (6) Months, and may be extended with the approval of the Human Resources Director.
As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109).
Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
If appointed, eligibles possessing interim permits or temporary Licenses must present full and unrestricted California Registered Nurse Licenses prior to completion of the probationary period.
- Information regarding California Registered Nurse (RN) Licenses may be obtained from the California Board of Registered Nursing, 400 R Street, Suite 4030, P.O. Box 944210, Sacramento, CA 94244-2100, telephone: (916) 322-3350. Web address: http://www.rn.ca.gov/
Cardiopulmonary Resuscitation (CPR) Certificate Requirement / Provision:
Possession of a valid Cardiopulmonary Resuscitation (CPR) Certificate issued by the American Heart Association is required as a provision to employment for all positions. Candidates who do not possess such a certification may participate in this examination process and be appointed to a position(s), but will be required to obtain the certificate within two (2) weeks of hire date and maintain validity throughout length of employment. A photocopy of the valid Cardiopulmonary Resuscitation (CPR) Certificate must be provided to the appropriate supervisor of the appointment within the allotted time frame. Failure to demonstrate/show proof of possession of valid certification within two (2) weeks of hire date and throughout length of employment may result in dismissal and/or termination of employment.
Condition of Employment: Highest Educational Achievement
Due to the Clinical Laboratory Improvement Amendment 1988, all applicants who are selected for a position will be required to provide verification of highest level of education achieved. Applicants must meet one of the following conditions:
- Have earned a doctoral, master's, or bachelor's degree in a chemical, physical, biological or clinical laboratory science (including nursing), or medical technology from an accredited institution; OR
- Have earned an associate degree in a chemical, physical or biological science (including nursing) or medical laboratory technology from an accredited institution.
Note on Personal Protective Equipment (PPE):
Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a FaceFitting Respirator.
Condition of Employment (Security Clearance):
Security clearance as issued by the Sheriff’s Department is required as a condition of employment for all positions at the Jail Health Services. Eligibles who have successfully participated in the examination process, received passing scores and have been selected for hire will be required to obtain the security clearance prior to appointment. A photocopy of the security clearance must be provided to the supervisor on or before date of hire. Failure to demonstrate/show proof of security clearance may result in a dismissal and/or termination of employment.
Medical Examination/Drug Testing:
Prior to appointment, at the Department’s expense, applicants may be required to take a TB screening test, and a medical examination.
Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.
General Information concerning City and County of San Francisco Employment Policies and Procedures can be found at:
Copies of Application Documents:
Right to Work:
Information on requesting a reasonable ADA Accommodation:
Information regarding requests for Veterans Preference can be found at:
Information regarding seniority credit can be found at:
Exam Type: CPE
Issued: March 10, 2017
Human Resources Director
Department of Human Resources
Recruitment ID Number: 902023
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.