Department of Human Resources

0933 CDD Operations Manager
Supplemental Questionnaire

The purpose of this Supplemental Questionnaire is to obtain specific information regarding your education and experience in relation to the 0933 CDD Operations Manager position. Your responses below will not be scored. However, it is essential that you provide complete information in identifying and describing your education and experience. Your responses to Part I of the Supplemental Questionnaire will be used to assist in determining if you meet the minimum qualifications for the position. Your responses to Part II of the Supplemental Questionnaire may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

Please note: You must also completely fill out the employment record section of the application with all relevant experience. Your education and experience must be described in detail on the official application in order to be considered. Your responses below must be consistent with the information you provide in the employment history section of the application form. You may be asked to provide verification of your qualifying education and experience at any point in the recruitment and selection processes.

PART I

Select the statement that best matches the highest level of education you have completed:

If you possess a Bachelor's degree or higher, is your degree in civil or mechanical engineering, construction management, industrial engineering, public administration, or closely related field?

How many years of experience do you have in operations, maintenance, and/or planning of water or wastewater facilities, systems, or programs?

How many years of experience do you have in direct supervision of water or wastewater utility staff?

Do you possess a valid Drivers License?

Do you possess a valid D3 Water Distribution Operator Certificate?

PART II

Describe your training and experience with emergency management for a utility. Describe a specific incident where you were responsible to oversee the response for an unplanned emergency situation. What was your role? How did you ensure there were adequate resources available? What communications and documentation protocols did you use? What was the outcome? What lessons did you learn?

List the name of your employer(s), your position(s)/job title(s), your supervisor(s) and their contact information where you gained the experience indicated in question 1.

As a supervisor or manager, describe a practice, process, or procedure you've implemented to ensure that work was completed as planned without constant oversight from you. Describe any processes or procedures you created to complete or improve the work. How did you ensure that the work was adequately documented for accountability and future reporting? How did you implement the new procedure and train your staff? What challenges did you encounter? What was the end result?

List the name of your employer(s), your position(s)/job title(s), your supervisor(s) and their contact information where you gained the experience indicated in question 2.

Describe your experience with the initiation and follow through of a significant maintenance or repair project that required coordination between several different departments. Describe how you managed planning, scheduling, resource allocation, and quality control. How did you ensure that the project was safely and successfully completed?

List the name of your employer(s), your position(s)/job title(s), your supervisor(s) and their contact information where you gained the experience indicated in question 3.