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#PBT-1053-079512
Supplemental Questionnaire

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SUPPLEMENTAL QUESTIONNAIRE

PBT-1053-079512

1053 SENIOR IS BUSINESS ANALYST - IT PROJECT MANAGER

PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY AS THEY CONTAIN INFORMATION THAT MAY AFFECT YOUR EXAMINATION SCORE AND RANK ON THE ELIGIBILE LIST: 

The purpose of this Supplemental Questionnaire (SQ) is to describe your training and experience as they relate to the knowledge, skills, and abilities linked to the essential functions of this 1053 Senior IS Business Analyst - IT Project Manager (please refer to the job announcement for a more detailed description of these knowledge, skills and abilities).

Only the information you provide in your answers to these questions will be evaluated to determine your score in the selection process for this position. No attachments or additional documents such as resumes, cover letters, or employment applications will be considered (i.e. Writing ‘see resume’ or ’N/A’ is not a sufficient response).

The SQ will be presented to an expert review panel for an assessment and will be used as the examination process to determine candidates' score and rank on the eligible list. This SQ will account for 100% of the total weight of candidates’ final scores. Insufficient or non-responsive answers and/or answers that are plagiarized or have falsified information may result in disqualification from the recruitment process.

The responses that you provide to this questionnaire should be consistent with the information on your application, and are subject to verification.

If there is a question regarding experience that you do not have, try to include examples of similar experience that would demonstrate your ability or potential to perform the specific function. It is suggested that you review the questions before starting, prepare your thorough narrative style responses in a word processing document, and then paste them into the questionnaire. Responses should be sufficiently detailed to assist in evaluating your qualifications for this position. Please limit responses to one page unless otherwise instructed.

Again, please be complete and specific in answering the questions as your score will be based on this information.


 

By checking the following box, I acknowledge that I have read, understand, and agree to the above listed information regarding the supplemental questionnaire instructions.

 

1. Describe your experience as a project manager where you were asked to shorten the timeline for a project schedule that you worked on.  Be sure to include what areas of the schedule you focused on, the reason you focused on those areas versus other areas, whether or not the revised schedule was approved, and whether or not the project met the revised schedule.

 

1a. List the employer(s), your position(s), and date(s) where you gained the experience indicated in the previous question. If you do not have experience, type "none."

 

2. As a business analyst, describe a situation where you had to troubleshoot a production issue that was not present in another environment.  In your response, describe what steps you took to troubleshoot the issue.  Was the environment shared with other applications? Describe how the sharing or not sharing of environments impacted your troubleshooting approach. What steps did you take after the issue was resolved to prevent similar issues from affecting the production environment in the future?

 

2a. List the employer(s), your position(s), and date(s) where you gained the experience indicated in the previous question. If you do not have experience, type "none."

 

3. As the project manager for a web application development project, describe a situation where two or more stakeholders disagreed on at least one major system requirement. What steps did you take to handle the disagreement, and how did these actions impact the rest of the project?

 

3a. List the employer(s), your position(s), and date(s) where you gained the experience indicated in the previous question. If you do not have experience, type "none."

 

4. As the project manager for a web development project, describe a time when a stakeholder requested new changes just before a scheduled go-live or release of enhancements to production. How did you handle the stakeholder’s request for unexpected changes? What was the end result?

 

4a. List the employer(s), your position(s), and date(s) where you gained the experience indicated in the previous question. If you do not have experience, type "none."

 

CERTIFICATION. I hereby certify that the information provided to this self-certification is true and based on my training, skills and experience. I understand that any false or incorrect statements may result in my disqualification from the selection process for this position and/or dismissal from employment with the City and County of San Francisco.