The purpose of this portion of the Supplemental Questionnaire (Questions A and B) is to obtain specific information regarding your education and experience in relation to the position for which you are applying. This portion of the Supplemental Questionnaire will be used as a tool to screen for minimum qualification requirements. Candidates who do not meet the minimum qualfications will not be able to continue in the selection prcoess for this recruitment.
Please note: All experience and education referenced in this questionnaire must also appear in the work history and/or education sections of your application.
A.
Do you possess at least an Associate Degree in computer science or closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field]?
Yes
No
If you answered “Yes” to Question A above because you possess a degree in computer science or a closely related field, please provide the following in the text box below: specify the name of the college/university where you gained the education and your academic major.
If you answered "Yes" to Question #1 above because you possess the degree equivalence in terms of total course credits/units, please provide the following in the text box below: list out courses and credit counts that satisfy the requirement [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].
If you answered "No" to Question #1 above, please type "N/A" in the text box below.
B.
How much IT Project Management experience do you have?
I do not have any of the experience as described above
I have some experience, but less than 1 year
I have 1 year to 1 year, 11 months of experience
I have 2 years to 2 years, 11 months of experience
I have 3 years to 3 years, 11 months of experience
I have 4 years to 4 years, 11 months of experience
I have 5 or more years of this experience
Please provide the following information for the experience you indicated above. Note: Information provided must be consistent with the information listed on your application.
Name of the organization(s) where the experience was obtained
Dates of experience (e.g. MM/YYYY - MM/YYYY)
Name and contact information of a supervisor/manager who can verify
If you do not have experience in this area, please type "N/A".
IMPORTANT: PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY
YOUR SCORE WILL BE BASED ON THE QUALITY OF YOUR RESPONSES
Your responses to the questions in this portion of the Supplemental Questionnaire (Questions #1-6 below) will be presented to an expert review panel to be assessed. All applicants are required to complete the Supplemental Questionnaire as part of the online application process. For those applicants who meet the minimum qualifications of the position, this Supplemental Questionnaire will account for 100% of the total weight of your final score. As such, it is suggested that you review the questions before starting, prepare thorough, narrative-style responses in a word processing document, and then paste them into the questionnaire. Responses should be sufficiently detailed to assist in evaluating your qualifications for this position as your score will be based on this information.
If there is a question regarding experience that you do not have, try to include examples of a similar experience that would demonstrate your ability or potential to perform the specific function. No attachments or additional documents such as resumes or cover letters will be considered as part of your response (i.e. writing “see resume” or "N/A" is not a sufficient response).
A passing score must be achieved on the Supplemental Questionnaire in order to be placed/ranked on the eligible list.
1.
Describe an IT project you worked on that was large or complex. Include in your response:
Your role on the project
The size of the project and what made it complex
Any project management tools or methodologies you used to help keep you organized
What, if anything, you would do differently
2.
Describe a time when you had a conflict with a customer or team member. Include in your response:
What the conflict was about and who was involved
Strategies you used to handle the conflict
The end result
3.
Please describe your experience with project frameworks or methodologies. Which do you prefer using, and why? What benefits or limitations have you observed by using a framework/methodology?
4.
You are working asked to take over a project from a colleague who left unexpectedly. You know a little about the project, but need to get up to speed quickly as the new project manager. What 2-3 project artifacts/deliverables do you review first and what are you looking for?
5.
Describe your experience tracking and analyzing data and generating reports. What methods and tools can you effectively use?
6.
You are assigned to lead a project, but the business case (costs and/or expected benefits) is not clearly defined. How might that impact your ability to manage the project to a successful conclusion?
CERTIFICATION: By checking this box, I certify that I am the author of this application and supplemental questionnaire and that all information is true based on my background, skills and experiences. I understand that any false, incomplete or incorrect statement, regardless of when it was discovered, may result in my disqualification or dismissal from my employment with the City and County of San Francisco. I understand and agree that any information provided is subject to verification.
Department of Human Resources