Department of Human Resources

1053 - IS Business Analyst - Senior (PBT-1053-073427)

Support Services Coordinator

SUPPLEMENTAL QUESTIONNAIRE EXAMINATION

PLEASE READ THE FOLLOWING EXAMINATION INSTRUCTIONS CAREFULLY AS THEY CONTAIN INFORMATION THAT MAY AFFECT YOUR EXAMINATION SCORE AND RANK ON THE ELIGIBLE LIST. 

Section I (1a.-1c.):  To determine if you meet the minimum qualifications of the position. 

Section II (2-6):  ACCOUNTS FOR 100% OF YOUR FINAL SCORE and will be assessed and scored by an expert review panel. Your application or additional documents (e.g. resumes, cover letters, letters of reference, etc.) will NOT be considered during the scoring process. The supplemental questionnaire will be evaluated to rate your experience as it relates to the knowledge, skills, and abilities linked to the essential functions of the position. Please respond to all questions, provide complete answers and be specific when responding, as your score and rank on the eligible list will be based on the information provided. Only those applicants meeting the minimum qualifications will continue in the selection process. Candidates will be placed on the eligible list in rank order according to their final score. A passing score must be achieved in order to be placed on the eligible list. It is suggested that you:

• When describing your examples of work, present your BEST examples
• Review questions, prepare and save your responses in a word processing document, and then paste them into the online Supplemental Questionnaire
• Allow yourself enough time to complete the EXAM (Supplemental Questionnaire) questions before the deadline; this eliminates room for errors
• Be concise, yet thorough and use FACTUAL data
• Provide ALL information requested even if it may appear repetitious or redundant
• Provide detailed responses to assist to evaluate your knowledge, skills, and abilities
• Responses are subject to verification and should be consistent with your application
• Please note: All experience and education referenced in this questionnaire must also appear in the work history and education sections of you application
• Keep copies of all documents submitted, as these will not be returned

Dont's: DO NOT leave questions unanswered. If a question does not relate to you, write in the most closely related answer possible. DO NOT provide incomplete answers, blank, or inconsistent information. DO NOT plagiarize, copy others' answers, or falsify information. Do not answer "see resume", "see application" or copy and paste your resume. 

Once you click on the submit button, your application and examination (supplemental questionnaire) are subject for review. Responses cannot be changed or edited after submission.

*If you have technical difficulties, make note of any error messages and contact the analyst BEFORE the filing deadline.

Do you possess at least an associate degree in COMPUTER SCIENCE or a CLOSELY related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at LEAST sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field]?

If you answered YES to the above question because you possess a degree in computer science or a closely related field, please indicate: 1. the name of the accredited college/university where you obtained your degree and 2. your academic major

If you answered YES to the above question because you possess the degree equivalence in terms of total course credits/units, Please indicate: 1. the name(s) of the accredited college/university where you obtained your course credits/units, 2. the TOTAL number of credits/units you have completed AND 3. Of the total credits you have completed, list out the courses/units and number of units/credits you have completed in computer science or a closely-related field.

If you answered NO to the above, please type "N/A"

How much experience in the Information Systems field do you possess in system analysis, business process design, development and implementation of business application solutions or IT project management?

(Note: 1 year of experience = 2,000 hours)

Please indicate the type(s) of experience you have in the Information Systems field:

Check all that apply

For the experience in the information systems field you indicated in 1b and 1c, please provide the following information:

• Name of the employer where this experience was obtained
• Dates of experience (MM/YYYY-MM/YYYY)
• Hours per week worked
• Name and contact information of a supervisor who can verify

If you do not have this experience, please type "N/A"

If you indicated in "other" in question 1c., please provide the experience.

Describe your experience providing hardware and application support in a clinical setting.  What was your role and what equipment and applications did you support?

Please provide the following information for the experience you provided above:

• Name of the employer where this experience was obtained
• Dates of experience (e.g. MM/YYYY - MM/YYYY)
• Contact information of supervisor or appropriate representative who can verify

Note: Do not type "see resume" or "see attachment" or copy and paste your resume or application

Describe your experience working with diverse end-users with different levels of computer knowledge.

Please provide the following information for the experience you provided above:

• Name of the employer where this experience was obtained
• Dates of experience (e.g. MM/YYYY - MM/YYYY)
• Contact information of supervisor or appropriate representative who can verify

Note: Do not type "see resume" or "see attachment" or copy and paste your resume or application

Describe your experience with desktop deployments.  Make sure to include

• how you prepare and communicate with stakeholders
• The types of tools and methods you used
• The type and size of the deployment

Please provide the following information for the experience you provided above:

• Name of the employer where this experience was obtained
• Dates of experience (MM/YYYY - MM/YYYY)
• Contact information of supervisor or appropriate representative who can verify

Note:  Do not type "see resume" or "see application" or copy and paste your resume or application

Describe your experience with creating an enterprise image.  Make sure to include:

• The steps you took
• The tools and/or software that you used
• How you identified the applications needed

Please provide the following information for the experience you provided above:

• Name of the employer where this experience was obtained
• Dates of experience (MM/YYYY - MM/YYYY)
• Contact information of supervisor or appropriate representative who can verify

Note: Do not type "see resume" or "see attachment" or copy and paste your resume or application

Describe your experience collaborating with vendors, stakeholders, and project managers. 

Please provide the following information for the experience you provided above:

• Name of the employer where this experience was obtained
• Dates of experience (MM/YYYY-MM/YYYY)
• Contact information of supervisor who can verify

Note: Do not type "see resume" or "see attachment" or copy and paste your resume or application