Department of Human Resources

1246 PRINCIPAL HUMAN RESOURCES ANALYST
(GENERALIST/OPERATIONS)
DEPARTMENT OF HUMAN RESOURCES
Supplemental Questionnaire

All applicants are required to complete the supplemental questionnaire as part of the on-line application process.  The purpose of this supplemental questionnaire is to obtain a clear and concise summary of your professional and educational background as it relates to the Principal Human Resources Analyst with the Generalist/Operations emphasis.  The questionnaire will be used to 1) assess each candidate’s possession of the minimum qualifications; and 2) determine each candidate’s score on the Supplemental Questionnaire Evaluation, as described on the examination announcement.

Responses to items on the supplemental questionnaire must be supported by the information provided on the application. This information is subject to verification. Please be sure to include all relevant education and experience in the work history and education sections of the application. Resumes are not used or reviewed to determine whether you meet the minimum qualifications or to determine your score/rank. A resume should not be submitted to substitute for a completed application. If you write "see resume" on the application, or on the supplemental questionnaire, your application may be rejected.

Part One:  EDUCATION AND EXPERIENCE QUALIFICATIONS

INSTRUCTIONS FOR QUESTIONS #1 - #8:  Please answer all applicable questions by choosing the best response that matches your education and experience. 

Please select the option that best matches your HIGHEST educational attainment:

Please provide the name(s) and location(s) of the institution(s) where you gained your education (as indicated in Question #1), if applicable. If you selected "None of the Above" to Question #1, state N/A in the box below.

I possess a Master’s Degree or higher from an accredited college or university in:

If you indicated "Other Major" in Question #3 above, please specify your field of study.

Please provide the name(s) and location(s) of the institution(s) where you gained your education (as indicated in Question #3), if applicable. If you selected "None – I do not possess a Master’s Degree or higher" to Question #3, state N/A in the box below.

I possess a Juris Doctorate degree

Please provide the name(s) and location(s) of the institution(s) where you gained your education (as indicated in Question #6), if applicable. If you selected "No – I do not possess a Juris Doctorate Degree" to Question #6, state N/A in the box below.

I possess a certificate of completion from a 12 month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Program.

Please provide the name(s) and location(s) of the institution(s) where you gained your certificate of completion (as indicated in Question #8), if applicable. If you selected "No – I do not possess a certificate of completion from a 12 month Human Resources Trainee Program " to Question #8, state N/A in the box below.

How much professional human resources experience do you have specifically in the areas of recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations:

Please provide the name(s) and location(s) of the employer(s) where you gained your experience (as indicted in Question #10), if applicable. If you selected "I do not have any experience in any of these areas" to Question #10, state N/A in the box below.

How much advanced journey level experience do you have (similar to 1244 Senior Human Resources Analyst) performing difficult and specialized human resources work and serving as a resource for special problems specifically in the areas of recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations:

Please provide the name(s) and location(s) of the employer(s) where you gained your experience (as indicted in Question #12), if applicable. If you selected "I do not have this level of experience in any of these areas" to Question #12, state N/A in the box below.

How much experience do you have leading or supervising a small team of professional staff involved in the more difficult and complex matters specifically in the areas of recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations:

Please provide the name(s) and location(s) of the employer(s) where you gained your experience along with the titles of the professional staff you lead or supervised, (as indicated in Question #14) if applicable. If you selected "I do not have leading and/or supervising professional staff experience in any of these areas" to Question #14, state N/A in the box below.

Part Two: POSITION-SPECIFIC RELATED EXPERIENCE

IMPORTANT INSTRUCTIONS FOR QUESTIONS #16 - #25:

• Carefully follow the instructions.
• Provide your best or highest examples of work.
• Please provide all information requested even if the information may appear redundant. Do not write, "See application or resume."
• Please be thorough but concise.  Organize your responses appropriately.  Your written communication skills will be evaluated based on your responses.  All of your information must be supplied in the spaces provided.

Describe your work experience in employee relations.  In your description, list and describe examples that demonstrate your experience with employee performance and disciplinary issues, employee grievances, investigations of harassment and other workplace misconduct allegations, processing terminations and developing and revising human resource policies, procedures, and programs.  In your response, please indicate your classification/position and the role you played relative to those activities (e.g. supervised, lead or performed) and the period of time (e.g. from month/year to month/year) you performed those activities.

NOTE:  If you do not possess this type of experience, please type “N/A” in the box below.

Please supply the name of a person who can verify the information you provided for Question #16.  This should be a supervisor, program director or personnel officer who has personal knowledge that you either performed the specific activities or that your position required you to perform such activities. You may use the same person, if appropriate for different types of experience.  

NOTE:  If you do not possess this type of experience, please type “N/A” in the box below.

Describe your work experience in the area of classification and compensation.  In your description, list and describe examples that demonstrate your knowledge of classification and compensation or salary administration including conducting job analyses, conducting job studies and audits; providing advice, consultation and information to departmental managers, supervisors and employees regarding organizational structures, appropriate staffing patterns, budgetary issues and related personnel rules; and responding to requests for salary and wage adjustments.  In your response, please indicate your classification/position and the role you played relative to those activities (e.g. supervised, lead or performed) and the period of time (e.g. from month/year to month/year) you performed those activities.

NOTE:  If you do not possess this type of experience, please type “N/A” in the box below.

Please supply the name of a person who can verify the information you provided for Question #18.  This should be a supervisor, program director or personnel officer who has personal knowledge that you either performed the specific activities or that your position required you to perform such activities. You may use the same person, if appropriate.

NOTE:  If you do not possess this type of experience, please type “N/A” in the box below.

Please describe a human resource project where you were given an immediate deadline to accomplish a difficult task.  Discuss your role, the approach you took to effectively complete the task on time, indicate any problems you encountered, and whether you would use a different approach if you were given the opportunity to complete the task again.  In your response, please indicate your classification/position and the role you played relative to those activities (e.g. supervised, lead or performed) and the period of time (e.g. from month/year to month/year) you performed those activities.

NOTE:  If you do not possess this type of experience, please type “N/A” in the box below.

Please supply the name of a person who can verify the information you provided for Question #20.  This should be a supervisor, program director or personnel officer who has personal knowledge that you either performed the specific activities or that your position required you to perform such activities. You may use the same person, if appropriate for different types of experience.

NOTE:  If you do not possess this type of experience, please type “N/A” in the box below.

Describe your work experience in the areas of leave of absence management and Equal Employment Opportunity (EEO).  In your description, list and describe examples that demonstrate your knowledge of applicable leave law and ability to monitor appropriate use of FMLA/CFRA/PDL and your knowledge of, and the ability to apply, Federal, State, and EEO laws and Title VII of the Civil Rights Act including responding to discrimination complaints; conducting investigations; and determining ADA reasonable accommodations.   In your response, please indicate your classification/position and the role you played relative to those activities (e.g. supervised, lead or performed) and the period of time (e.g. from month/year to month/year) you performed those activities.

NOTE:  If you do not possess this type of experience, please type “N/A” in the box below.

Please supply the name of a person who can verify the information you provided for Question #22.  This should be a supervisor, program director or personnel officer who has personal knowledge that you either performed the specific activities or that your position required you to perform such activities. You may use the same person, if appropriate for different types of experience.

NOTE:  If you do not possess this type of experience, please type “N/A” in the box below.

HR business partnering is a model whereby HR professionals work closely with business leaders and/or department managers to achieve shared organizational objectives, in particular designing and implementing HR systems and processes that support strategic business aims. Describe your experience as an HR business partner.  In your description, describe an experience when you had to tell one of your clients 'no.' In your response, please indicate your classification/position and the role you played relative to those activities (e.g. supervised, lead or performed) and the period of time (e.g. from month/year to month/year) you performed those activities.

NOTE:  If you do not possess this type of experience, please type “N/A” in the box below.

Please supply the name of a person who can verify the information you provided for Question #24.  This should be a supervisor, program director or personnel officer who has personal knowledge that you either performed the specific activities or that your position required you to perform such activities. You may use the same person, if appropriate for different types of experience.

NOTE:  If you do not possess this type of experience, please type “N/A” in the box below.