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#PBT-1093-073334
Supplemental Questionnaire

Last Name
First Name

 

1093 - IT Operations Support Admin III
PBT-1093-073334
Qualifying - Minimum Qualifications 

Instructions: The purpose of these MQ questions is to obtain specific information regarding your education and experience in relation to the position for which you are applying. Your responses below will not be scored. However, it is essential that you provide complete information in identifying and describing your education and experience. Please note: Your responses below must be consistent with the information you provide in the employment history section of the application form. You may be asked to provide verification of your qualifying education and experience at any point in the recruitment and selection processes.

You must also completely fill out the Application/ Employment History with all relevant experience. Your education and experience must be described in detail on the official application in order to be considered.

Candidates must possess the minimum experience/education requirements by the final filing deadline in order to move forward in this process.

Please read each answer choice carefully before selecting the answer that best matches your experience level.


1a.

Please indicate the highest level college/university coursework that you have completed.
I possess a baccalaureate or higher degree from an accredited four-year university or college.
I possess an associate degree from an accredited university or college.
I have completed some units from an accredited university or college.
I have not completed any units at an accredited university or college
1b.

If you possess an associate's degree or higher, please indicate the major, and the university where you gained your degree.  If not applicable, please write N/A. 
2.

Select the statement that best matches the number of years of experience you have in performing analysis, installation, and technical support in a network environment.
I do not possess this experience.
At least one (1) year, but less than two (2)
At least two (2) years, but less than three (3)
At least three (3) years, but less than four (4)
At least four (4) years, but less than five(5)
Five (5) years or more
3.

Select the statement that best matches your customer support for IT experience.
I do not possess this experience.
At least one (1) year,but less than two (2)
At least two (2) years, but less than three (3)
At least three (3) years, but less than four (4)
Four (4) years or more
4.

Select the statement that best matches the number of years of experience you have with Numara Track-It or help desk management system equivlent. 
I do not possess this experience.
At least one (1) year, but less than two (2)
At least two (2) years, but less than three (3)
At least three (3) years, but less than four (4)
Four (4) years or more
5.

Do you have the ability to lift 40 pounds of weight?
Yes No
 

CERTIFICATION: I hereby certify that all information is true and based on my education, training, skills, and experience. I understand that any false or incorrect statement may result in my disqualification of the selection process for this examination and/or dismissal from employment with the City and County of San Francisco. I also understand and agree that any information provided is subject to verification.