9212 Airport Safety Officer (Aviation Security)

Recruitment #cbt-9212-902565

Introduction

San Francisco International Airport (SFO) is a world-class, award-winning airport that served more than 54 million guests in 2016. SFO offers non-stop flights to 49 international cities on 41 international carriers. The Bay Area's largest airport also connects non-stop with 83 U.S. cities on 13 domestic airlines. In fiscal year 16/17, the Airport, an enterprise department of the City & County of San Francisco, accounted for $8.4 billion in business activity and supported over 42,800 direct jobs.

SFO’s mission is to provide an exceptional airport in service to our communities and is committed to redefining air travel. SFO has embarked on the renovation of Terminal 1, the largest capital project in the Airport’s $7.3 billion Ascent Program. For more information, visit www.flysfo.com.  View an Inside SFO video about careers at SFO.

Position Description

Under general supervision, the Airport Safety Officer – Aviation Security performs routine and special-emphasis security checks of terminal and gate boarding areas, cargo facilities, airport tenant leasehold, and perimeter fencing. This position will be instrumental in ensuring compliance with Airport and Transportation Security Regulations. This position responds to and investigates security incidents and access control alarms, issues admonishments for safety and security violations, ensures compliance with and enforces proper procedures, and works within the Security Operations Center (SOC) performing Closed-Circuit Television (CCTV) and access control system monitoring and surveillance.

Essential duties include but not limited to:

  • Inspects and evaluates Airport and tenant facilities, access controls, barriers, fences and lighting for compliance with Airport and Transportation Security Regulations; suspends operations when unsecured conditions are discovered and reopens operations when inspection indicates unsecured conditions have been rectified.
  • Ensures compliance with and enforces proper procedures for Airport's Access Control System to prevent unauthorized and/or unescorted access to the Sterile Secured and Air Operations Area (AOA), verifies proper Airport identification media.
  • Responds to and investigates security breaches and violations; conducts interviews; recommends corrective action, prepares, and files appropriate reports and conducts follow-up inspections; makes assessments of modifications completed.
  • Issues admonishments for safety and security violations; maintains and updates admonishment database.
  • Conducts routine and special-emphasis security checks of terminal and gate boarding areas, cargo facilities, airport tenant leasehold, and perimeter fencing; responds to and investigates security calls and access control alarms.
  • Oversees security operations for construction projects, special events and other special security operations to ensure compliance with the Airport Security Program (ASP); provides proper security materials and conducts briefings to appropriate entities.
  • Monitors the procedures and operations of air carriers and tenants with security responsibilities over Exclusive Areas as established by agreement with the Airport.       
  • Provides Airport staff and aviation and non-aviation tenants with regulatory information and guidance.
  • Responds to and assists in all security emergencies and crises such as Explosive Device threats, air piracy and terrorism.
  • Prepares informational and operational reports.
  • Provides special administrative or management assistance to Assistant Airport Security Coordinator in support of the Airport Security Program (ASP); may be assigned temporarily to the duties of an Operations Supervisor, as necessary; evaluates and recommends new security systems and technology.
  • Works within Security Operations Center (SOC) performing Closed-Circuit Television (CCTV) and access control system monitoring and surveillance ensuring compliance with Transportation Security Association (TSA) and Airport Regulations.
  • Develops training programs, standard operating procedures, and other related programs as directed by supervisor. May be required to speak in front of groups and/or provide operations related training to airline tenants, service companies or other aeronautical or non-aeronautical users.      

Working Conditions:

This position is Full-Time, 40 hours per week, which includes weekend and holiday coverage. Employee may be required to work overtime and shift work. Emergency situations may require working outside of your normally scheduled hours.

Minimum Qualifications

1. High school diploma or equivalent (GED or High School Proficiency Examination); AND

2. Two (2) years safety or security operations experience at an airport, airbase, airline, military base or an emergency communications dispatch center; AND

3. Six (6) months of recent experience reflecting the ability to analyze aviation security related data and to develop recommendations in Aviation Security, including the composition of related letters, memoranda and reports; AND

4. Possession of a valid California driver's license (California driver’s license and Airport driving permit must be obtained to be eligible for employment).

Substitution:

1. Possession of an Associate's degree from an accredited college or university (or equivalent 60 semester or 90 quarter units) may substitute for one (1) year of the required experience; OR

2. Possession of a Bachelor's degree from an accredited college or university with a major in Aviation Management or a related field may substitute for the two (2) years of required experience.

Note: One year full-time employment is equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hours work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification. 

Desirable Qualifications

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Working knowledge of CFR Part 1542.

• Working knowledge of Closed-Circuit Television (CCTV), video analytics, security systems, and surveillance skills.

• Ability to work for an extended periods of time with CCTV and computer systems.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).  

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.  

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.  

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Sadia Afandi, by telephone at 650-821-2003, or by email at sadia.afandi@flysfo.com.

Applicants are required to complete a Supplemental Questionnaire as part of the online application process.  The Supplemental Questionnaire is for informational purposes only and will not be scored. The supplemental questionnaire may be used to determine candidates' experience, training and education as they relate to the job-related knowledge, skills and abilities needed to perform the essential functions of the position.  Responses on this supplemental questionnaire will be evaluated to determine if you meet the minimum qualifications of this position.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.  Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

Selection Procedures

Airport Safety Officer Core Exam (Weight 40%): Candidates who meet the minimum qualifications will be invited to participate in a written, multiple-choice examination, designed to measure their relative knowledge, skills and abilities in job-related areas. The “core” multiple-choice examination component may include, but not be limited to;

  • Knowledge of Federal Aviation Administration (FAA) Rules and Regulations and Transportation Security Regulations (TSR).
  • Knowledge of Airfield and Airport Safety & Security principles, method, practices and equipment.
  • Ability to read and comprehend Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) regulations, and State and Local codes.
  • Ability to write operational and investigative reports.
  • Ability to read maps, diagrams, and airfield plans.
  • Ability to communicate effectively and establish good working relationships. Ability to solve problems quickly and prioritize varied demands.  

A passing score must be achieved on the Airport Safety Officer Core Exam.  

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review.  

The examination is administered via computer or in paper format.  Qualified candidates will be notified of the particular format to be used in their test appointment notification.  

Aviation Security Subtest (Weight 25%): Candidates deemed eligible and admitted to the examination process will be administered a written multiple-choice test designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to:

  • Knowledge of Federal Aviation Administration (FAA) Rules and Regulations and Transportation Security Regulations (TSR).
  • Knowledge of Airport Safety & Security principles, method, practices and equipment. Ability to write operational and investigative reports.
  • Ability to read maps, diagrams, and airfield plans.
  • Ability to communicate effectively and establish good working relationships.

A passing score must be achieved on the Airport Safety Officer Core Exam and on the Aviation Security Subtest in order to move forward in the selection process.

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review.  

The examination is administered via computer or in paper format.  Qualified candidates will be notified of the particular format to be used in their test appointment notification.

You will receive one or more scores with respect to the multiple-choice exam component. One will correspond to the Airport Safety Officer Core Exam component and, should any specialty subtests be added to that component, you may receive one or more additional “specialty” scores. Any scores attained on these components will be valid and "banked" for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take any test components for which you have already attained a score. If the selection process for the future announcement is held within one year of the date of this examination and it includes any of these components [i.e., core exam or specialty subtest(s)], your score(s) for the corresponding test component(s) will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score(s) to the other announcement or (b) re-take the test component(s). Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the test component (core or specialty subtest) is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Supplemental Questionnaire (Weight 35%):  Candidates who achieve a passing score on the Airport Safety Officer Core Exam AND the Aviation Security Subtest will be sent a Supplemental Questionnaire. The Supplemental Questionnaire is designed to measure knowledge, skills and/or abilities in job-related areas which may include, but not be limited to: knowledge of Airport Safety & Security principles, method, practices and equipment; Federal Aviation Administration (FAA) Rules and Regulations and Transportation Security Regulations (TSR); ability to write operational and investigative reports; read and comprehend Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) regulations, State and Local codes, maps, diagrams, and airfield plans; communicate effectively and establish good working relationships; work under stressful physical and emotional conditions on a daily basis; solve problems quickly and prioritize varied demands.  

A passing score must be achieved on the Supplemental Questionnaire in order to continue in the selection process.  

Candidates will be placed on the eligible list in rank order according to their final score.  

The department may utilize additional selection procedures to make a final hiring decision.  

Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Note: Only those applicants meeting the Minimum Qualifications will be notified of the exact date, time and place to report to the Airport Safety Officer Core Exam. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.  

Certification: The certification rule for the eligible list resulting from this examination will be Rule of Three (3) Scores. The hiring department may conduct additional position-specific selection processes to make final hiring decisions.  

Eligible List: The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.  The duration of the eligible list resulting from this examination process will be three (3) months, and may be extended with the approval of the Human Resources Director.

Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.  

Additional Background Check: As part of the selection process for this position in Aviation Security, an image of your fingerprints will be captured and sent to the San Francisco Police Department (SFPD). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the position to which you are applying. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City.

Medical Examination: Prior to appointment, eligible candidates must successfully pass a medical examination to determine their ability to perform the essential functions of the job.

Customs Clearance: This position requires that the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced. Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.

Conviction History

If you receive a conditional offer of employment, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you were given a conditional offer of employment. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you receive a conditional offer of employment, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Reasonable Accommodation Request: Applicants with disabilities requiring reasonable accommodation for this examination can find information on requesting a reasonable accommodation at
http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

 

Veterans Preference: Information regarding requests for veteran’s preference can be found at:
http://www.sfdhr.org/index.aspx?page=20#veteranspreference


Terms of the Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.


General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at
http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents: Applicants are advised to keep copies of all documents submitted
http://www.sfdhr.org/index.aspx?page=20#copies.  Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date.

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Exam Type: ENTRANCE
Issued: 1/5/2018
Micki Callahan

Human Resources Director
Department of Human Resources
Recruitment ID #: 
902565
AIR/SA/650-821-2003

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.

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