Public Service Aide - Asst. To Professionals (Employment Track)

Recruitment #TEX-9920-901320


Appointment Type: Temporary-Exempt/As-Needed - Temporary exempt as-needed appointments may not exceed 1040 hours within a continuous 12-month period.

San Francisco International Airport (SFO) is a world-class top ten US airport serving more than 47 million travelers annually. SFO connects San Francisco and the entire Bay Area to the world with 29 airlines providing nonstop service to 34 international airports and 15 airlines providing nonstop service to 75 domestic airports.  

SFO is committed to refining air travel and building for the future; a commitment backed up with our $4.4 billion maintenance and Capital Improvement plan.  As an enterprise department of the City & County of San Francisco and as a major economic driver for the region, planning for the future is critical to our success.  

Our mission is “To provide an exceptional Airport in Service to our communities.”  The team at SFO strives to be the best in everything we do. From being industry leaders in Safety and Security, to innovative customer service initiatives, to proactive community relations, to winning awards for our environmental conservation efforts, SFO strive to be the best. For a list of recent awards go to

Position Description:   Career Connect - Employment Track

  • 35 hours per week @ $18.6375 per hour.
  • This is an 8-month paid internship that allows youth to gain on-the-job training and increase their ability to get and keep a job.
  • Interns in our training programs are hired as temporary employees of the City and County of San Francisco in the 9920 Assistant to Professional series.
  • Interns attend a paid six week SFO orientation. During orientation interns work between 15-20 hours per week.
  • All interns receive training in Microsoft Excel, PowerPoint, and Outlook. There are paid opportunities to take more computer classes as an intern.  
  • After successful completion of the orientation Employment Track interns are placed in their SFO Host Office. SFO Host Office sites include Reprographics, Contracts Administration Unit, SFPD: Airport Bureau, the Security Access Office, Terminal Systems, and more! Each intern’s host office is determined by SFO Internships staff.
  • In addition to working in their host office, interns will also work with the SFO Internships team to develop life skills around money management, communication, housing and transportation, and job readiness.  
  • BART tickets/transit tokens are provided to interns in good standing.  


      • Between the ages of 18-25
      • GED, Diploma, or Certificate of Completion
      • No felony convictions for the last 10 years
      • Submit to and pass a pre-employment screening 
      • Ability to work up to 35 hours per week Monday-Friday between the hours of 8am-5pm
      • Either living in San Francisco or with a San Francisco affiliation (originally from SF, went to school in SF, out of home placement in SF, etc.)

No need to be the “perfect” job candidate. Career Connect is for young people with little to no work experience, or with the desire to improve their professionalism and skill set.


Qualified applicants will be asked to bring to the interview the following documentation, so please begin gathering these documents now.

  • High school transcripts, proof of GED, Diploma, or Certificate of Completion,
  • Original (no copies accepted), not expired, picture identification such as driver’s license or passport,
  • Original certified birth certificate (no copies accepted) or social security card


After participating in the EMPLOYMENT TRACK internship: 

  • Interns may transition to SFO Employment with one of the tenant businesses
  • Interns are evaluated throughout their internship by all levels of SFO Internships staff and their SFO Mentors at their host office
  • Interns that successfully complete the Employment Track internship are provided transition services in seeking employment with private companies at SFO
  • Past SFO interns have transitioned to positions such as Ramp Agents, Customer Service Associates, Baristas, Food Service Workers, Bag Wrappers, etc. The average wage for an employee at an airport company is $13.52/hour. 

Permanent or long-term employment with the Airport, Airport Commission or the City and County of San Francisco is not promised or guaranteed by this program.  The goal of this program is to assist the participants to become job ready. 

How To Apply

Applications for Career Connect: Employment Track are due on 11/13/15 by 5pm.


Information about SFO Internships or this application can be directed to Laurel Moeslein: 650-821-5241 or or


Applications for City and County of San Francisco jobs are only accepted through an online process. Visit to register an account (if you have not already done so) and begin the application process.

  • Select the 9920 Public Service Aide - Asst. to Professional (Employment Track) (TEX-9920-901320)
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computer kiosks are located in the lobby of the Department of Human Resources, 1 South Van Ness, 4th Floor, San Francisco, or the Airport Commission Human Resources at 710 N. McDonnell Rd., 3rd Floor, San Francisco, CA  94128 for use by the public to apply for City jobs.  The hours of operation are from 8:00 a.m. to 5:00 p.m., Monday through Friday. 


Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Terri Yee, by telephone at (650)821-2003 or by email at

Selection Procedures

Applications will be screened to determine candidates’ qualifications. Only those applicants who meet the application requirements may be invited to participate in the selection process.  Applicants meeting the application requirements are not guaranteed advancement to the interview.

Transportation Security Administration (TSA) Security Clearance:

Candidates for employment with the San Francisco Airport Commission are required to provide a complete employment history for the past ten (10) years and an explanation of all gaps in employment during that period.  The past ten (10) years of the candidate's employment will be verified.  In addition, candidates will be required to undergo a criminal history check, including FBI fingerprints, in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening.  Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination.  Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Conviction History

As part of the selection process an image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) history will disqualify you as a candidate based on the specific requirements of the position to which you are applying. If selected for fingerprinting, the hiring department will contact you to schedule an appointment.

Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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