9910 Public Service Trainee - Management Intern Program (MIP)

Recruitment #PEX-9910-060044


Receipt of applications may close at anytime, but not before Friday, May 3, 2013 at 5:00 PM.

San Francisco International Airport (SFO), an enterprise department of the City and County of San Francisco, delivers world-class security and customer service in state-of-the-art facilities. SFO, the “gateway to the Pacific,” serves more than 43 million domestic and international passengers annually. 

SFO was recently named the “Best Airport in the Americas” by the readers of Frequent Business Traveler, an on-line publication written for and by affluent frequent business travelers.  We were also named as one of the top 10 “Healthiest Place to Work in the Bay Area,” by the San Francisco Business Times.  We continue to be committed to setting the standard for our industry. 

SFO is building remarkable new structures designed to elevate the air travel experience. With multiple new projects such as the new Control Tower, enhancements to runway safety areas and Boarding Area B, and the redevelopment of West Field Cargo area and more, SFO is bringing excitement back to air travel—while keeping its commitment to being green. 

SFO and its staff have been recognized as industry leaders in developing innovative programs and initiatives in the fields of security, the environment, customer service, concessions and business.  Leadership in each of these areas reflects SFO’s commitment to its mission “to provide an exceptional Airport in service to our communities.” 

Visit SFO’s website to learn more about how SFO is building for the future!

As part of the Airport Commission’s commitment to provide qualified candidates with valuable work experience in a variety of operational administrative capacities, the Airport Commission is continuing its Management Intern Program that began in 1998. This one-year program provides comprehensive exposure to airport operations and can be extremely beneficial in preparing for a career in airport management or business planning for public government and transportation entities. In addition to learning about SFO’s organizational structure and its management culture, trainees will be expected to assist management and staff in performing certain regular tasks and special projects. This year, two internships will be offered.  Both internships will be rotational offering exposure to multiple sections.  Each selected intern will have customized rotations in several of the following participating sections:  Contracts Administration, Design and Construction, Landside, Noise Abatement, Planning, Safety and Health, Signage/Wayfinding, and Operations/Terminal Systems.

Working Conditions: One-year internship. Full-Time, 8:00 a.m. – 5:00 p.m., Monday – Friday. These positions may require occasional work during evenings and weekends.

Essential duties require the following physical skills and work environment: Ability to work in a standard office environment which may involve prolonged sitting, bending and operation of typing, word processing and other office equipment; and ability to work evening meetings.

Possession of a Master’s Degree awarded 2008 to June 30, 2013 in one of the following subjects:  Architecture, Aviation, Business, Design, Finance, Occupational Safety, Public Administration, Public Policy, Planning, or related field.  Applicants failing to meet the requirement by the stipulated date will be subject to separation from employment.

Interested applicants must upload all of the  following supporting documents to
www.jobaps.com/sf. Applicants must specifically indicate the type and date of Master’s Degree awarded or anticipated on letter of interest and/or comprehensive resume: 

1. Letter of interest: outlining skills, background experience and training related to the position. (copy and paste when prompted; you will also have the option to upload to “letter of interest” option)
2. Comprehensive resume: (copy and paste when prompted)
3. Position Paper on the following topic: (Position Paper should be no longer than three typed, double spaced pages) (Copy and paste when prompted; you will also have the option to upload to "writing sample" as well).

Position Paper Topic:
Global warming and climate change forecasts call for an increase in sea levels which require a Climate Adaptation and Mitigation plan for the Airport's bayside properties.   SFO has previously secured the shoreline that is adjacent to the airfield and runways with a sea wall.  Yet, SFO must also ensure that all adjacent properties on the Bay Shore are adequately mitigated, including Horseshoe Cove, which is leased to the US Coast Guard; and the adjoining municipal jurisdictions of Millbrae and San Bruno.  What strategies would you develop and implement to continue safeguard Airport properties against sea level rise?  What effective course of action you would take in protecting and conserving our shoreline properties? 

File immediately:  Applications will be available beginning Wednesday, April 3, 2013.  This recruitment process will be open at least through Friday, May 3, 2013 at 5:00 pm.  Applications for City and County of San Francisco jobs are being accepted through an online process.  Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process. 
* Select "9910"Public Service Trainee – Management Intern Program (PEX-9910-060044)
* Select “Apply” and read and acknowledge the information
* Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
* Follow instructions on the screen

Computer kiosks are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of Department of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA or Airport Commission Human Resources at 710 N. McDonnell Road, 3rd Floor, San Francisco, CA 94128.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the Personnel Analyst, Angie Salazar at 650-821-2050 or via e-mail at Angie.salazar@flysfo.com.   

Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment.
Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment.  Only the most qualified applicants will continue on in the selection process.

All applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process.  Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative.  Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above.  Copies of income tax papers or other documents listing occupation and total earnings must be submitted.  Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules.  Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis.  Failure to provide the required verification, or request for waiver when requested may result in rejection of application.

Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification from this and future job opportunities with the City and County of San Francisco.

Oral/Performance Evaluation:
Candidates will be interviewed to determine their relative knowledge, skill and ability levels in job related areas. Candidates may be required to perform a written exercise as part of the oral/performance evaluation.

Transportation Security Administration (TSA) Security Clearance:
Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening.  Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination.  Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Reasonable Accommodation Request:
Applicants with disabilities requiring reasonable accommodation for this selection process must contact the Personnel Analyst, Angie Salazar, by telephone at (650) 821-2050  or if hearing impaired (650) 821-2323 (TDD) or in writing to Angie Salazar, San Francisco International Airport – Airport Commission Human Resources, P.O. Box 8097, San Francisco, CA 94128 as soon as possible (specify class 9910 Public Service Trainee - Management Intern Program (MIP) in all correspondence).

General Information concerning City and County of San Francisco Employment Policies and Procedures:

Terms of the Announcement:

Copies of Application Documents:

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Issued: 4/3/13
Micki Callahan, Human Resources Director
Department of Human Resources
Announcement # PEX-9910-060044
Airport/ASalazar (650)821-2050
One South Van Ness, 4th Floor * San Francisco * CA * 94103-1233 * (415) 557-4800 *


Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, typically 7.5% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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