1052 Cloud Services Architect

Recruitment #PEX-1052-062470




WORKING TITLE: Cloud Services Architect



Incumbent will conduct the majority of work at the Department of Technology, One South Van Ness, 2nd Floor, San Francisco, CA  94103. However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as required.



Candidate must be willing to work a 40-hour week as determined by the department. Travel within San Francisco may be required.



Under the general direction of the Chief Technology Officer, the Cloud Services Architect is responsible for the overall design of the cloud services architecture. A cloud architect evaluates a company’s computing needs and deploys appropriate solutions. A cloud architect needs to be familiar with various cloud technologies and should understand the benefits and drawbacks of different solutions.  



The Cloud Services Architect has responsibility for architecture, design, and implementation of cloud-based solutions, including private, community, and public cloud deployment models for the City and County of San Francisco. Responsibilities also include designing and building service models for cloud including Infrastructure-as-a-Service, Platform-as-a-Service, and Software-as-a-Service.


  • Leads the virtual architecture team in the adoption of a Hybrid Cloud model future, with the development of a private cloud on-premise and the consumption of public and community cloud as business and applications requirements dictate. 
  • Leads the virtual architecture team in the design of the infrastructure for data center processes and technologies to meet operations objectives for cloud. 
  • Leads collaboration between core infrastructure and application teams related to cloud adoption. 
  • Leads the virtual architecture team in creating and maintaining documentation on the cloud services environment. 
  • Assists in the management of cloud services support escalations between application/core enterprise teams and cloud service providers.
  • Seeks innovative solutions to problems and makes recommendations for implementations. 
  • Participates in business requirement gathering sessions, gathers user data requirements, understand the user requirements and assist in the reconciliation of technical and business requirements as they relate to cloud. 
  • Participates in the evaluation and recommendation of the appropriate cloud management platform tools, procedures, and facilities for creating and maintaining the enterprise cloud services model. 
  • Maintains, governs and enforces cloud architecture-related standards. 

MINIMUM QUALIFICATIONS: Any combination of education, training and experience that could likely provide the required knowledge and abilities may be qualifying. A typical way to obtain this would be:


EDUCATION: Bachelor’s degree, preferably in computer science, business administration, or a closely related field


EXPERIENCE:  One to two years in the information systems field, including programming and system analysis or closely related experience that demonstrates the knowledge and ability to assume responsibility for most if not all of the system development cycle.



The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.


The ideal candidate should possess the following:

  • Experience supporting production infrastructure (network, infrastructure and storage), including at least 5+ years of experience designing and architecting scalable and redundant enterprise hosted systems.
  • Experiencing designing and implementing large scale VMWare based cloud services including VCenter.
  • 3+ years of designing complex and large scale cloud Architecture.
  • A master’s degree in computer science or information systems.
  • Highly technical experience with large server and application deployments and virtualization.
  • Highly technical and analytical, possess 5 plus years implementation/consulting experience.
  • Has demonstrated the ability to work well with others and be respected as a leader.
  • Has a track record of remaining unbiased toward specific technologies or vendors.
  • Excellent communicator and collaborator across multiple technical and business stakeholders and leaders.
  • Understanding of application, severs, and network security technologies.
  •  Hands on Cloud Architecture experience, Virtualization Technologies, Server Automation, Operation Orchestration.
  •  In depth knowledge on Virtualization technologies, specifically VMWare.
  • In depth knowledge and hands on experience with DNS, LDAP, TCP/IP, SNMP and other networking protocols. 
  •  Identifies and evaluates future technologies for applicable solutions.   
  • This role will lead and manage a virtual team of information architects, while leveraging subject matter experts from any needed area.
  • Collaborate with business constituents, other architect team members, project teams and IT staff, as needed, to fulfill the responsibilities described above.

Positions in this classification may require that successful candidates who become eligible for appointment may be required to go through a background investigation to determine the candidate’s suitability for employment in this classification. Factors considered in the investigation may include employment history, use of illegal/controlled substances. Reasons for rejection based on this investigation may include, but not limited to: applicable convictions, repeated or serious violations of the law, inability to accept supervision, inability to follow rules and regulations, falsification of application materials and/or other relevant factors. Failure to obtain and maintain security clearance may be basis for termination.



Applications for this City and County of San Francisco position will be accepted through an online process only. Mailed, hand delivered or faxed applications will not be accepted.

Visit http://www.jobaps.com/sf to begin the application process.

  • Click and select 1052 IS Business Analyst (PEX-1052 – 062470)
  • Click on “Apply” and read and acknowledge the information
  • Click on “I am a New User” if you have not previously registered, or on “I have REGISTERED PREVIOUSLY”
  • Follow instructions given on the screen.

Upon successful submittal of the application online, you will receive a notification on the screen, as well as an e-mail, acknowledging the receipt of your application materials.

Computer kiosks are located in the lobby of the Department of Human Resources, 1 South Van Ness Avenue, 4th Floor, San Francisco. CA 94103. The hours of operation are from 8:00 a.m. to 5:00 p.m., Monday through Friday.


Applications will be screened for relevant qualifying experience.  Additional screening mechanisms may be implemented in order to determine candidates’ qualifications.  Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process.  Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.



Verification of experience/education may be required at a later date. If verification is required, failure to provide it may result in disqualification from the selection process. Applicants who possess a degree that is from a foreign and/or non-accredited college or university may be required to provide an equivalency certification of the degree.


The application procedure is in compliance with the Americans with Disabilities Act, if you need assistance to participate in this recruitment, contact Jacqueline Sanders (415) 581-3945, or in writing at Jacque.Sanders@sfgov.org. Notification in advance will enable the department and County to evaluate arrangements to reasonably accommodate your need.



Conviction History

As part of the selection process an image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) history will disqualify you as a candidate based on the specific requirements of the position to which you are applying. If selected for fingerprinting, the hiring department will contact you to schedule an appointment.

Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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