1842 Management Assistant

Recruitment #PBT-1842-062395


This announcement is amended to extend the filing period to FILE IMMEDIATELY. Receipt of applications will be closed when there are sufficient number of qualified applicants.


This is a Position Based Test conducted in accordance with Civil Service Rule 111A.



Under the supervision of the Executive Director of the Entertainment Commission, the Management Assistant serves as the Sound Technician Code Enforcement Officer. Essential functions of the position are, but not limited to: making site visits at all times of day and night to test sound levels, investigate complaints and observe venue operations at fixed place venues; preparing written reports after analyzing results for use by staff, Commissioners, and other city and state officials; working with other departments, such as City Attorney, Port, Fire Department, San Francisco Police Department (SFPD), Recreation and Park on issues of sound, complaints, incidents and permit violations at permitted venues and one-time events and during these events; interacting and responding to the general public and city and state officials on complaints regarding noise, permit violations, disturbances and sound levels and follow-up cases to closure; assisting applicants regarding submission of all necessary information and documentation for the Commission to process applications in a timely manner, as well as through the process of obtaining the permits necessary; traveling the City alone and/or with SFPD units if necessary; responding to SFPD calls regarding noise violations at permitted venues, and to assist at the scene if requested; testifying at hearings or in court on all related duties; writing citations and ‘notice of violation’ letters and tracking citations and ‘notice of violation’ letters to closure; assisting in the revision of San Francisco’s sound ordinances via legislation and implementation; reviewing and/or investigating incidents that occur at any permitted venues to ascertain if within Entertainment jurisdiction; and performing related duties as assigned.

Nature of Work:  This position requires the incumbent to work alternating schedules including weekends, nights and holidays at fixed place venues and during one-time events; and exposure to loud, crowded, and/or confined environments, inclement weather, and traffic.

Minimum Qualifications

1.       Possession of a baccalaureate degree from an accredited college or university with major coursework in public or business administration, accounting, finance, economics, social sciences, education or related fields, or other subject areas closely related to a specific departmental program or function; AND

2.       One (1) year full-time equivalent experience performing professional-level management and/or administrative duties in design, operation and sound mitigation of complex professional sound systems for indoor and outdoor venues. Experience must include at least one of the following areas: the field of acoustics and the application of acoustics; sound design experience; or conducting sound tests and adjusting the volume to comply with codes or ordinances; AND

3.       Ability and willingness to perform all of the duties and to work under all of the conditions listed above and on the Willingness Checklist; AND

4.       Possession of a valid California driver’s license at the time of appointment

Substitution: Applicants may substitute up to two (2) years of the required education with additional qualifying experience in program/office/operations management, budget development and/or administration, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.


The above minimum qualifications reflect special condition associated with the position(s) to be filled.  They may differ from the standard minimum qualifications associated with this classification.


Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.



The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

§ Experience in the Entertainment Industry

§ Experience in the law or code enforcement or legal field

§ Sound Abatement Training

§ California Post 832 Certificate

How To Apply

Applications for City and County of San Francisco jobs are being accepted through an online process. Visit www.jobaps.com/sf to begin the application process by registering an account.


  • Click and select the 1842 Management Assistant
  • Click on “Apply” and read and acknowledge the information
  • Click on “I am a New User”
  • Follow instructions given on the screen

Computer kiosks are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file on-line applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103.


Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).


Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.


All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.


Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.


Interested candidates are encouraged to apply immediately.  If you have any questions regarding this recruitment or application process, please contact the exam analyst, Angie Ignao, at (415) 554-6107, or via email to: angie.ignao@sfdpw.org.


Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.



As part of the application process, all applicants must complete a Willingness Checklist. This document lists examples of essential functions and required working conditions encountered by an 1842 Management Assistant at the Entertainment Commission.



Applicants may be required to submit verification of the qualifying experience and education, at any point in the recruitment and selection process.  Resumes will not be accepted in lieu of verification of qualifying experience and education. When requested, applicants who possess a degree that is from a foreign and/or non-accredited college or university may be required to provide an equivalency certification of the degree. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456. Failure to submit the required verification, when requested, may result in disqualification or ineligibility for employment.


Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Supplemental Questionnaire: (Pass/Fail)

Candidates will be prompted to complete a supplemental questionnaire and a Willingness Checklist as part of the online employment application. Your application will not continue in the selection process if you responded “NO” to one or more of the questions in the Willingness Checklist. The supplemental questionnaire and willingness checklist is designed to determine their possession of the knowledge, skills, and abilities required for the position 1842 Management Assistant at Entertainment Commission.


Oral/Performance Examination (Weight 100%)

Candidates deemed eligible and admitted to the oral/performance will be tested to assess a candidate’s knowledge, skills and/or abilities in job-related areas which may include but not be limited to: knowledge of current San Francisco Sound ordinance, San Francisco city streets and environs, and basic SFPD operations; ability to use sound meters and test for sound levels; ability to diffuse volatile situations and handle patrons at nightclubs and bars; human relations ability; and written communication ability. A written exercise will be included as part of this examination.


Candidates who pass the Oral/Performance Examination will be ranked on the Eligible List.


Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection procedure.



The certification rule for the ranked eligible lists resulting from this examination will be Rule of Ten Scores. The department may administer additional position-specific selection procedures to make final hiring decisions.


Eligible List: http://www.sfdhr.org/index.aspx?page=20#eligiblelists

The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.  The duration of the eligible list resulting from this examination process will be 12 months, and may be extended with the approval of the Human Resources Director.


Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification.  To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=13693. Search that document by title or job code to see which departments use the classification.

Conviction History

As part of the selection process an image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) history will disqualify you as a candidate based on the specific requirements of the position to which you are applying. If selected for fingerprinting, the hiring department will contact you to schedule an appointment.

Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Position Based Testing:


Reasonable Accommodation Request:


Veteran’s Preference:


Seniority Credit in Promotional Exams:


General Information concerning City and County of San Francisco Employment Policies and Procedures:

Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.


Terms of the Announcement:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.


The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.


Copies of Application Documents:

Applicants should keep copies of all documents submitted, as these will not be returned.


Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States



Issued:  March 12, 2014

Amended: March 25, 2014 to extend the filing period

Combined Promotive and Entrance

Micki Callahan, Human Resources Director

Department of Human Resources

Announcement: PBT-1842-062395

GSA – AI: 415-554-6107


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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