City and County of San Francisco

Under direction, performs difficult and responsible professional and technical vocational work in the areas of monitoring, evaluation, planning, program operation or a special project; may perform technical work in various phases of vocational training and job development and thereby serve in an important resource capacity; directs and supervises subordinate employees engaged in various aspects of vocational programming, and performs related duties as required.

Major assignments at this level may include serving as supervising program monitor, supervising employment planner, program planner, youth specialist, head of a special vocational project or resource individual for special problems or specialized vocational work.

Supervises subordinate professional and clerical staff.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. As supervising program monitor, supervises a team of program monitors with the purpose of maintaining a continuous review of program components' performance; compares quantitative and qualitative performance data with standards contained in statements of work for inclusion in program components; trains program monitors in use of their techniques to lead program components to successful performance of their duties; develops realistic statements of work for inclusion in program components' performance, contracts and work commitments.

2. As program planner, meets with spokespersons for community groups, prospective contractors or agency representatives to solicit and develop ideas for vocational programs; prepares program proposals with estimated cost statements for presentation; works closely with program monitors to resolve problems which might develop in the implementation and operation of vocational programs.

3. As supervising employment planner, supervises a team of employment planners in providing training, vocational counseling and related services to program participants; develops and designs workshops, course outlines and mock examinations; trains employment planners in the conduct of workshops and provision of counseling services; develops informational materials, program proposals and work schedules for the provision of training services.

4. As youth specialist, coordinates the research, planning and development of youth vocational services; monitors youth programs to insure equal treatment to the representatives of various racial and ethnic groups; provides vocational counseling and related services to program participants; evaluates the performance of vocational programs delivering services to youth; gives technical assistance and guidance to staff assigned to the Mayor's Youth Program.

5. May meet and confer with representatives of government, civil, business, labor, and community organizations for purposes of planning, developing, monitoring or evaluating vocational programs and proposals.

6. May be assigned to a lead a special project involving the planning, research, development or implementation of a technical phase of vocational programming; prepares various memoranda, correspondence, records and reports with recommendations when appropriate; may be assigned to the preparation of various grant applications; may organize and conduct staff training as required.

7. Performs related duties and responsibilities as assigned.

Knowledge of: economic, employment or labor practices; activities of federal, state and local job market and vocational programs, equal opportunity, employment security and anti-poverty programs; statistical techniques and procedures.

Ability to: plan, evaluate and promote vocational development programs; develop constructive working relations with community groups; write clear and concise technical and narrative reports; counsel and interview effectively; deal courteously, tactfully and effectively with government officials, community groups, employees and the general public; train and supervise the work of subordinates.

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:
Possession of a baccalaureate degree from an accredited college or university.

Experience:
Four (4) years of directly related experience in workforce development, career counseling, job or business development, human resources, job search training, workshop instruction and facilitation, job placement/staffing services, or a closely related field

License and Certification:


Substitution:
Additional qualifying experience may be substituted for the required degree on a year-for-year basis (up to a maximum of two years). Thirty (30) semester units/forty-five (45) quarter units equal one (1) year.

Note: Positions at the Juvenile Probation Department require at least three years of the above described experience working with high-risk youth.

Amended: 2/25/2015

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.