Under supervision, evaluates and transcribes various types of documents; interfaces with social workers, office managers, physicians, law enforcement agencies, and other personnel.
This is the journey-level class in the Transcriber Typist series. It is distinguished from the next higher class, 1432 Senior Transcriber Typist, which is the supervisor level of the series and supervises transcription staff in class 1430, whereas positions at the level of class 1430 perform transcription work.
Examples of Important and Essential Duties
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
1. Transcribes various material such as court documents, background investigations, legal, medical and psychiatric reports, hearing minutes, or statistical reports by typing material in order to produce a printed document.
2. Performs complex word processing activities involving text editing, proofreading, merging and the use of specialized fields.
3. Attends meetings, table top exercises, and conferences to sit and listen in on data/presentations to scribe minutes in full detail.
4. Maintains a database filing system by retrieving, deleting and updating material in order that the data will be kept accessible and current.
5. Proofreads typed material to ensure correct spelling, punctuation and grammar.
6. Interfaces with social workers, office managers, physicians, law enforcement staff, and other personnel to obtain or verify information about assigned material and to handle problems via telephone and in person; interfaces with co-workers in order to work harmoniously as a team.
7. Performs related duties and responsibilities as assigned.
Knowledge, Skills and Abilities
Knowledge of: office practices and procedures which refers to knowledge of departmental policy, rules, practices and procedures acquired through a reasonable period of training or instruction; basic word processing software applications on a personal computer and familiarity with various document format designs.
Ability to: proofread (recognize and use proofread marks) and edit hand written documents such as reports, data, or memoranda by utilizing knowledge of spelling, standard grammar and proper usage; manage the workload by working independently with a minimum supervision so that assignments are completed in a timely manner; work amid numerous interruptions and meet urgent deadlines; interact with employees, managers, members of other agencies and the public in a positive and sensitive manner; speak clearly and distinctly, and express ideas and convey information in a concise and effective manner; hear and transcribe documents accurately.
Experience and Training
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
1. One (1) year of verifiable clerical experience performing typing or data entry duties; AND
2. Ability to transcribe accurately with no more than a 2% error rate; AND
3. Ability to type 50 wpm net
Satisfactory completion of at least 240 hours of a clerical training program may be substituted for six (6) months of the required experience.
Disaster Service Workers
All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.