City and County of San Francisco

Employee Relations Representative (#1280)

$45.86-$55.74 Hourly / $7,950.00-$9,661.00 Monthly / $95,394.00-$115,934.00 Yearly


Definition

Under supervision, performs entry-level through journey-level professional employee relations staff duties, including research, analysis and studies; assists in labor negotiations, grievance processing, dispute resolution and other employee relations activities; assists in the preparation of memoranda of understanding and other documents; provides information on employee relations policies and procedures to departmental personnel; and performs related duties as required.  This class is used in the Department of Human Resources, Employee Relations Division.

Distinguishing Features

This class utilizes the deep class concept and encompasses multiple levels of responsibility from entry through the fully-experienced journey professional level in the Employee Relations Representative series. Incumbents with little or no experience in the duties of the class perform beginning-level professional work.  Incumbents who gain experience perform at increasingly higher levels of responsibility that require a higher degree of ability and initiative.  This class is distinguished from the Senior Employee Relations Representative, which is an advanced journey level in the series and performs more difficult and complex work without close supervision.

Examples of Important and Essential Duties

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this class(es) and are not intended to be an inclusive list.
1. Assists in the negotiation process by providing information for the Chief Negotiator and serving as note-taker as assigned.
2. Under direction, prepares written summaries in narrative, outline or graphic form, and a variety of other employee relations data, including  benefits, salaries, unit facts, and grievance experience information.
3. Under direction, gathers, prepares and analyzes technical and statistical data for use in negotiation of labor agreements, grievance processing, mediation, arbitration, fact finding, and other employee relations activities.
4. With guidance, explains provisions of the memoranda of understanding, City and County resolutions, and policies related to Employee  Relations, to personnel staff and departmental management and supervisory employees.
5. Prepares routine correspondence and reports.
6. Responds to routine inquiries related to City and County salaries, benefits and memoranda of understanding.
7. Assists with investigations related to salaries and benefits, including conducting salary and benefit surveys.
8. Assists in preparation of resolutions, memoranda of understanding and other documents for submission to the Board of Supervisors.
9. Assists in implementation of negotiated memoranda of understanding, including coordination with representatives of personnel, payroll, Information Services and departmental management.
10. Gains increasing knowledge of labor law and current trends and developments in the employee relations field.
11. With supervision, may conduct meet and confer sessions with labor organizations.
12.   Performs related duties and responsibilities, as assigned..

 

Knowledge, Skills and Abilities

Knowledge of: Research techniques, statistical data gathering and presentation; principles and practices of collective bargaining and of dispute resolution, including mediation, arbitration and fact finding; contract administration and maintenance including the principles, practices and procedures of processing grievances and appeals; local, state and federal laws and regulations related principles, practices and procedures; accepted principles and practices of public personnel management.

 Ability to: Understand, interpret and apply appropriate provisions of applicable laws, ordinances, rules, regulations, resolutions, memoranda of understanding, and operating procedures; plan, organize and conduct research, investigatory and statistical work; communicate effectively with officials, managers, supervisors, other employees and employee organization representatives and the public in order to gain understanding and cooperation; communicate effectively in writing, demonstrating skill to prepare clear and succinct reports, graphs, correspondence and statistical reports; establish and maintain cooperative working relationships with employee representatives, employees, peers and members of the public.

 

Experience and Training

Education: Minimum Qualifications:
Possession of a baccalaureate from an accredited college or university. Course work in the social/behavioral sciences or in public/business administration is preferred.

Substitution: Professional personnel experience performing duties equivalent to those of City class 1280 Employee Relations Representative must substitute for the required education on a year-for-year basis.  (One year of experience will be considered equivalent to 30 semester or 45 quarter units of college coursework.) Experience in City classes other than 1280 must be documented in accordance with Civil Service Commission Rule 109 in order to be treated as qualifying.

 

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

CLASS: 1280; EST: 12/19/2007 3:25:00 PM; REV: 12/19/2007 3:25:00 PM;