$39.88-$50.15 Hourly / $6,912.00-$8,693.00 Monthly / $82,940.00-$104,312.00 Yearly
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
1. Assist in the analysis of user needs and requirements; research and evaluate software.
2. Assist in conducting systems analysis and programming activities for moderately complex systems; document new and modified systems and programs.
3. Participate in the development of new applications; may test software to ensure compatibility.
4. Assist in the design of new and/or revised systems and programs, and in the coordination of integration into existing systems and procedures.
5. May perform testing necessary to debug new and revised programs.
6. Prepare procedures documentation; generate reports and statistics; design tables; update databases; prepare flow charts and other graphic presentations.
7. Assist in the provision of user training; prepare instruction and technical manuals.
8. Provide technical assistance for software and hardware problems; develop solutions.
9. Provide technical support to users; conduct feasibility studies.
10. Coordinate with users and outside vendors, when necessary, to respond to service requests; implement solutions to problems.
11. Monitor systems to ensure adequate performance and maintenance; analyze and recommend enhancements.
12. Participate in computer users meetings or meetings of related committees.
Knowledge of: Electronic data processing and its applications, requirements, installation procedures, hardware, software and maintenance of systems; common operating systems; relational databases; network environments; technical writing.
Ability and Skill to: Communicate effectively both orally and in writing; establish and maintain good working relations with department personnel, staff, vendors, peers, and management; understand and learn a variety of business procedures and processes; use logic and analysis to solve computer and systems problems; analyze and categorize data and information in order to determine the relationship of the data with reference to established criteria/standards; explain, demonstrate and clarify to others within established policies, procedures and standards; exercise judgement, decisiveness and creativity in situations involving a variety of predefined duties subject to frequent change; read and understand professional journals and literature.
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education:
An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].
Experience:
License and Certification:
Substitution:
Experience in the information systems field, including technical support, content management, administration of network applications or system analysis may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.
Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.