PROGRAM MANAGER-HUMAN SERVICES DEPARTMENT

THE JOB: Under direction plan, organize, and utilize data reports to direct and evaluate the functional activities of a human service program or of a large staff engaged in the provision of child welfare services; provide specialized program consultation and management; and perform other duties as required.

THE REQUIREMENTS: Any combination of training and experience which would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Three years of administrative experience with a human services department that includes one year at a supervisory level (social service program positions).

OR

Three years of casework experience with a human services department that includes one year at a supervisory level may be substituted for some positions (social service program positions).

OR

Three years of public assistance or professional experience in a human resource, employment and training, or similar public agency which includes at least one year of experience as a supervisor, may be substituted for some positions. A Master’s Degree in business or public administration, social services, or closely related field, may be substituted for one year of the administrative or casework experience.

SPECIAL REQUIREMENTS/CONDITIONS: Possession of a valid California Class C Driver License or the employee must be able to provide suitable transportation which is approved by the appointing authority. Some positions must meet additional State mandated education and experience requirements.

Knowledge: Thorough knowledge of the basic rules and regulations governing eligibility and grants for all categorical aid programs is required for certain positions; and the procedures involved in eligibility determination and grant maintenance is required for certain positions. Working knowledge of the principles and practices of supervision and training; functions and services provided by a human services department; principles and practices of public administration, program planning and evaluation; operation of employment and training programs is required for certain positions; functional activities governing and service provided by Family and Children’s programs; and community needs and resources related to human service programs is required for certain positions. Some knowledge of organization and management; program budgeting and fiscal management; contract monitoring and evaluation, and the application of data processing to program operations.

Ability to: Evaluate program operation and recommend new or revised procedures to implement changes in regulations and improve efficiency; analyze problem situations and adopt an effective course of action; plan, assign, direct and evaluate the work of staff; prepare and present clear and concise oral and written reports; establish and maintain effective working relationships with staff, the public and those contacted in the course of work; understand, interpret, explain and apply complex regulations, laws and directives pertaining to human service or assistance programs; interpret public human services programs and/or public assistance programs to applicants, recipients and the general public; prepare contracts, grants, and budgets may be required for some positions; and input, access and analyze data utilizing a computer terminal.

EMPLOYEE BENEFITS:
VACATION – 16 days 1st year, increasing to 31 days per year after 15 years service. Available after 1 year service.
ADMINISTRATIVE LEAVE – One week advanced upon appointment; two weeks accrued each year; can be taken in cash or time off.
HOLIDAYS – 12.5 paid holidays per year.
SICK LEAVE – Six days per year; after 6 months.
BEREAVEMENT LEAVE – 3 days paid in California, 5 days paid out-of-state.
MEDICAL PLAN – The County contracts with PERS for a variety of medical plans. For most plans, County contributions pay a majority of the premiums for employees and dependents.
DENTAL PLAN – County pays for employee and dependent coverage.
VISION PLAN – County pays for employee coverage. Employee may purchase dependent coverage.
RETIREMENT AND SOCIAL SECURITY – Pension formula 2% at age 60 or 2% at age 62 as determined based on provisions of the CA Public Employees’ Pension Reform Act of 2013(PEPRA). Pension benefit determined by final average compensation of three years. County participates in Social Security.
LIFE INSURANCE – County paid $50,000 term policy. Employee may purchase additional life insurance.
LONG TERM DISABILITY PLAN – Plan pays 66 2/3% of the first $13,500, up to $9,000 per month maximum.
DEPENDANT-CARE PLAN – Employees who make contributions for child or dependent care may elect to have their contributions made utilizing “pre-tax dollars.”
H-CARE PLAN – Employees who pay a County medical premium share of cost may elect this pre-tax program.
HEALTH CARE FLEXIBLE SPENDING ALLOWANCE (HCFSA) – Employees may elect this pre-tax program to cover qualifying health care expenses.
FLEXIBLE HEALTH ALLOWANCE (FHA) – A portion of the County’s contribution to employee health insurance that allows employees to have health plan purchase options. Employees who are enrolled in a County medical plan can participate in this program.
DEFERRED COMPENSATION – A deferred compensation plan is available to employees.
AUTOMATIC CHECK DEPOSIT – Required for all employees in this bargaining unit.

THE EXAMINATION: Your application and supplemental application will be reviewed to determine if you have met the education, experience and/or licensing requirements as stated on the job announcement. If you meet these criteria and are one of the best qualified, you may be required to compete in any combination of written, oral and/or performance examinations or a competitive evaluation of training and experience as described on your application and supplemental application. You must pass all components of the examination to be placed on the eligible list. The examination may be eliminated if there are ten or fewer qualified applicants. If the eligible list is established without the administration of the announced exam, the life of the eligible list will be six months and your overall score will be based upon an evaluation of your application and supplemental application. If during those six months it is necessary to administer another examination for this job class, you will be invited to take the examination to remain on the eligible list.

HOW TO APPLY: Apply Online Now!  Click on the link below; or print out an application and supplemental questionnaire and mail/bring them to: Santa Cruz County Personnel Department, 701 Ocean Street, Room 510, Santa Cruz, CA, 95060.  For information, call (831) 454-2600.  Hearing Impaired TDD/TTY: 711.  Applications will meet the final filing date if received in one of the following ways:  1) In the Personnel Department by 5:00 p.m. on the final filing date, 2) Submitted online before midnight of the final filing date.  Following a review for minimum qualifications, applicants who are selected to move forward in the recruitment process will be notified that they must submit a completed conviction history questionnaire in order to continue to the examination phase of the process.

Women, minorities and people with disabilities are encouraged to apply.  If you have a disability that requires test accommodation, please call (831) 454-2600.

To comply with the 1986 Immigration Reform and Control Act, Santa Cruz County verifies that all new employees are either U.S. citizens or persons authorized to work in the U.S.

Some positions may require fingerprinting and/or background investigation.

NOTE: The provisions of this bulletin do not constitute an expressed or implied contract.

An Equal Opportunity Employer