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Human Capital Management
#170928-G10A-26


Supplemental Questionnaire

Last Name First Name
 

 

O.S. 47-2-105.B.2.c “2. No person shall be appointed ... unless the person is a citizen of the United States of America, of good moral character, and:  c. for any such position in the Communications Division, a person shall be at least twenty (20) years of age and shall possess a high school diploma or General Educational Development equivalency certificate; shall possess either six (6) months of previous experience as a dispatcher or fifteen (15) successfully completed semester hours from an accredited college or university as denoted in the Database of Accredited Postsecondary Institutions and Programs provided by the U.S. Department of Education and whose hours are transferable between such recognized institutions.”


 

Are you at least twenty (20) years of age?

Yes No
 

Do you have a high school diploma or General Education Development (GED) equivalency certificate?

Yes No
 

Do you have any of the following?

six (6) months of experience as a communications dispatcher
fifteen (15) semester hours of college coursework
none of the above

 
STOP! You have completed the required screening questions for this Job Family.  Please verify you meet the education and experience requirements listed in the job bulletin before completing the following supplemental questionnaire. The questions below will be used for scoring in lieu of a written exam.

1.

What experience do you have maintaining records and related documentation?

I have performed this task independently as a regular part of my job.
I have performed this task under supervision as a regular part of my job.
I am familiar with this task or have received some training on it.
I have no experience with this task.
 

Please list the employer and job title or school and location where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

2.

What experience do you have reviewing, selecting, evaluating and consolidating incoming information and ensuring that follow-up actions are initiated?

I have performed this task independently.
I have performed this task under supervision.
I am familiar with this task or have received some training or education on it.
I have no experience with this task.
 

Please list the employer and job title or school and location where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

3.

What experience do you have reading, interpreting, and applying governmental regulations or statutes regarding communications?

I have performed this task independently as a regular part of my job.
I have performed this task under supervision as a regular part of my job.
I am familiar with this task or have received some training on it.
I have no experience with this task.
 

Please list the employer and job title or school and location where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

4.

What experience do you have interpreting and applying agency or organizational policies and procedures?

I have performed this task independently as a regular part of my job.
I have performed this task as a regular part of my job with some supervision.
I am familiar with this task or have received some training on it.
I have no experience with this task.
 

Please list the employer(s) and job title(s) where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

5.

What experience do you have reading and interpreting detailed instructions?

I have performed this task independently.
I have performed this task under supervision.
I am familiar with this task or have received some training or education on it.
I have no experience with this task.
 

Please list the employer and job title or school and location where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

6.

What is your experience providing customer service?

I have performed this task independently as a regular part of my job.
I have performed this task under supervision as a regular part of my job.
I am familiar with this task or have received some training on it.
I have no experience with this task.
 

Please list the employer and job title or school and location where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

7.

When given limited information, what experience do you have questioning people to get more information?

I have performed this task independently as a regular part of my job.
I have performed this task under supervision as a regular part of my job.
I am familiar with this task or have received some training on it.
I have no experience with this task.
 

Please list the employer and job title or school and location where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below.

8.

What experience do you have establishing and maintaining partnerships with agencies, public facilities, organizations, or clients from a variety of cultures?

I have performed this task independently.
I have performed this task under supervision.
I am familiar with this task or have received some training on it.
I have no experience with this task.
 

Please list the employer and job title or school and location where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

9.

Please check all of the professions with which you have experience establishing and maintaining effective working relationships.

Law enforcement
Fire departments
State and Federal agencies (Department of Environmental Quality, U.S. Environmental Protection Agency, U.S. Department of Agriculture, Oklahoma Department of Transportation, etc.)
Private sector organizations (insurance companies, news media, wrecker services, etc.)
I have no experience with this task.
 

Please list the employer and job title where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

10.

What experience do you have analyzing complex situations or detailed information and implementing appropriate courses of action?

I have performed this task independently as a regular part of my job.
I have performed this task under supervision as a regular part of my job.
I am familiar with this task or have received some training on it.
I have no experience with this task.
 

Please list the employer and job title or school and location where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

11.

What experience do you have handling confidential information?

I have performed this task independently as a regular part of my job.
I have performed this task under supervision as a regular part of my job.
I am familiar with this task or have received some training on it.
I have no experience with this task.
 

Please list the employer and job title or school and location where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

12.

What experience do you have communicating with others on a professional level?

I have performed this task independently as a regular part of my job.
I have performed this task under supervision as a regular part of my job.
I am familiar with this task or have received some training on it.
I have no experience with this task.
 

Please list the employer and job title or school and location where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

13.

Please check all of the following computer programs you have experience using.

Microsoft Word or similar word processing software
Microsoft Excel or similar spreadsheet software
Microsoft Outlook or similar email program
National Crime Information Center (NCIC)
National Law Enforcement Telecommunications System (NLETS)
Oklahoma Law Enforcement Telecommunications System (OLETS), or other state equivalent
ArcGIS or similar mapping software
I have no experience with any of the above.
 

Please list the employer and job title or school and location where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

14.

What experience do you have using a computer to gather information and draft documents?

I have performed this task independently.
I have performed this task under supervision.
I am familiar with this task or have received some training or education on it.
I have no experience with this task.
 

Please list the employer and job title or school and location where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

15.

Do you have experience using the NCIC operational manual as a reference guide?

Yes No
 
Please list the employer and job title where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 
16.

What experience do you have in mediation or conflict resolution with the public?

I have performed this task independently as a regular part of my job.
I have performed this task under supervision as a regular part of my job.
I am familiar with this task or have received some training on it.
I have no experience with this task.
 

Please list the employer and job title or school and location where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

17.

Can you type a minimum of 25 words per minute? (You may be asked to take a typing test to verify your speed and accuracy.)

Yes No
18.

Please check all of the work schedules you have experience working.

Shift work
On-call
Holiday
Weekend
Overnight
I have no experience with the listed work schedules.
 
Please list the employer and job title where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

 

Please make sure that you attach all requested documents to your application, if requested.  Resumes should be attached to the "Resume" tab and any other requested documents to the "Other" tab.