The fundamental reason this classification exists is to manage Zoo retail operations including the gift shop and admissions programs. The essential functions are: supervises two of more full-time employees; manages the operation of the gift shop; oversees the daily admissions; provides customer services and promotes and sells tickets for animal encounters, rides and additional offerings; and prepares the yearly operating budget for Zoo retail operations. The Zoo Retail Manager reports directly to the Deputy Zoo Director.
Bachelor's Degree with a major in Marketing, Management, Public Relations, Tourism, or a related field and one year of progressively responsible experience in retail sales management or an equivalent combination of education and experience. Experience must include supervisory experience.
Must be able to work on weekends, holidays and special events.