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CHILD SUPPORT SPECIALIST, LEAD

Recruitment #18-004575-0001

Introduction

THIS RECRUITMENT IS LIMITED TO EMPLOYEES WORKING AT THE QUEEN ANNE'S COUNTY DEPARTMENT OF SOCIAL SERVICES.

GRADE

13

LOCATION OF POSITION

QUEEN ANNE'S COUNTY DEPARTMENT OF SOCIAL SERVICES

CHILD SUPPORT UNIT

125 COMET DRIVE

CENTREVILLE MD 21617

Main Purpose of Job

This position provides location, establishment, fiscal and enforcement services to child support customers in accordance with federal, state, and local child support policies, procedures and guidelines.

This position distributes, trains, monitor and reviews the work of the Child Support Specialists and the Child Support Supervisor with daily operations of the unit and may meet with custodial and non-custodial parents to resolve child support and medical support issues either through the court process or administratively.

MINIMUM QUALIFICATIONS

EDUCATION: An Associate of Arts degree in social services, human services, legal studies, public administration or similar fields of study from an accredited college or university.

EXPERIENCE: Two years of experience investigating and analyzing child support cases and initiating appropriate actions to establish, maintain and enforce support payments for dependent children in accordance with Federal and State laws, rules and regulations.

NOTES:

1. A Bachelor’s degree from an accredited college or university may be substituted for the required education.

2. A Bachelor’s degree in social services, human services, legal studies, public administration or similar fields of study from an accredited college or university may be substituted for the required education and one year of the required experience.

3. Experience investigating and analyzing child support cases and initiating appropriate actions to establish, maintain or enforce support payments for dependent children in accordance with Federal and State laws, rules and regulations may be substituted for the required education on a year-for-year basis.

4. Experience determining eligibility for government assistance programs may be substituted for one year of the specific program experience.

LIMITATIONS ON SELECTION

Limited to employees working at the Queen Anne's County Department of Social Services only.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best-Qualified and placed on the employment (eligible) list for at least one year. 

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. 

It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service will be required before the time-of-Hire.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

 

BENEFITS

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred.  If you are unable to apply online, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services

Examination Services Unit

Attention: Scott Waddel 

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, fax requested information to: 410-333-0882; Email scott.waddel@maryland.gov.

For questions concerning this position, please email scott.waddel@maryland.gov.

Do not submit unsolicited documentation.  Transcripts, resumes and copies of diplomas are not required for this examination process.

The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.  

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply.  

We thank our Veterans for their service to our country.




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