ADMINISTRATOR I

This recruitment has a selective qualification.  Applicant must meet both the minimum and selective qualification to be considered for this recruitment.

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Department of Human Services
Human Resource Development and Training
Training Unit
311 W. Saratoga Street
Baltimore MD 21201-3500

This position designs, delivers, coordinates, and evaluates employee development training programs and other specialized training designed to address leadership, management, and organizational development needs of the Department of Human Services (DHS).

Serves as DHS contact for the development, design and implementation of online training modules; works with other administrations within DHS to ensure uniformity of all online training; conducts and coordinates delivery of training programs designed to develop and update targeted employee competencies consistent with identified training needs and DHS's strategic training goals; delivers training at locations statewide on a regular and ongoing basis; maintains a training schedule consistent with DHS's strategic training goals, post of course registration, and reports identified course attendance data after delivery of training; serves as a DHS administrator for The HUB (Statewide Learning Management System); designs and conducts customized training programs and workshops, including both classroom, online training courses, and modules for all levels of DHS staff to meet departmental training needs; provides consultation of needs assessment, design, delivery, and evaluation of training programs to ensure the provision of high quality training programs within the Department; and conducts needs assessments and recommends solutions to managers requesting organizational developmental services to assist in implementing effective change strategies. Assists in delivery of New Employee Orientation and related mandatory training programs to include but are not limited to: Domestic Violence in the Workplace, Sexual Harassment, and Driver Improvement Program; coordinates, verifies, and updates the Human Resource Development and Training Intranet as needed basis to reflect the latest links and add pertinent information; ensures that all course registration announcements are posted on The HUB three weeks prior to the scheduled date of registration course; designs, delivers and evaluates in person live training to DHS and staff of the Local Departments of Social Services consistent with DHS's training strategy and goals; and performs other related duties as assigned.

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. It is imperative to list all computer and software experience on your application pertaining to job duties.

Education: A Bachelor's degree from an accredited college or university.

Experience: Four years of experience in administrative staff or professional work.

Notes:

1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.

Applicant meet both the minimum and selective qualification for this recruitment.

One year of the required minimum qualification experience must have been in developing, designing, and launching online training.

The ideal candidate will possess the following:

1. One year of experience using Workday, The HUB, or Financial Management Information System.

2. One year of experience working in a Human Resource Office and/or training department.

3. One year of experience providing customer service to internal and external customers.

4. One year of experience conducting in person live training as part of job requirements. 

5. Experience with 508 compliance in regards to online training and web development.

6. Experience in online training software such as Captivate, Articulate and Storyline.

7. One year of experience in web design utilizing HTML with knowledge of web development languages such as XML, Java, and Visual Basic.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best-Qualified, Better-Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service will be required before the time of hire.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If you are unable to apply online, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services

Examination Services Unit

Attention: Kendra Young

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, fax requested information to: 410-333-0882; Email  kendra.young@maryland.gov; Phone (410)767-7199

For questions concerning this position, please email kendra.young@maryland.gov.

Do not submit unsolicited documentation.  

Resumes and copies of diplomas are not required for this examination process.

The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.  

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.