HUMAN SERVICE SPECIALIST III

14

Department of Human Services

Budget and Finance

Division of Accounting Operations

311 W. Saratoga Street

Baltimore, MD 21201

This position within the Department of Human Services, Office of Budget and Finance, Division of Accounting Operations is responsible for receiving, analyzing, and appropriately processing Interim Assistance Reimbursements (IAR) of General Assistance (GA), Public Assistance to Adults (PAA), Temporary Cash Assistance (TCA) and Temporary Disability Assistance Program (TDAP) benefits paid to disabled adults that have applied for and are awaiting the approval of Supplemental Security Income (SSI), and to ensure the Agency maximizes reimbursement of all interim assistance issued to disabled adults subsequently found eligible for Federal disability benefits.

Receives and documents IAR/SSI cases from assigned Local Departments of Social Services (LDSS) for SSI processing; interprets and applies Federal regulations, requirements, policies, and procedures related to the appropriate adjudication of assigned cases; acknowledges and processes daily written communications received from the Social Security Administration (SSA) through the Federal Government to Government Online Services System (GSO), and makes appropriate follow-up actions; creates and maintains ongoing IAR/SSI case status utilizing a ledger tracking system, noting any requests, issues and outstanding challenges; communicates and collaborates with Family Investment Administration (FIA) Coordinators, Cares Fiscal, Accounting Operations, and the Office of Budget and Finance as needed to resolve IAR/SSI case related issues; scans all communications and other program related documents into the Electronic Contents Management Systems (ECMS) database; analyzes and reports on a variety of IAR/SSI cases; and performs other related duties as assigned.

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.

Education: A bachelor’s degree from an accredited college or university.

Experience: Two years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field may be substituted at the rate of 30 semester hours per year for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Officer Services field of work on a year-for-year basis for the required experience and education.

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

The ideal candidate will possess the following:

1. One year of proficient computer experience in MS Office Suites: Excel, Word, and Access.

2. One year of in-depth knowledge/experience in the interpretation and application of State and Federal regulations that govern Temporary Disability Assistance (TDAP) Programs, such as: General Assistance (GA), Public Assistance (PA), Temporary Cash Assistance - Aid to Families with Dependent Children (AF), Supplemental Security Income (SSI), and Supplemental Security Disability Income (SSDI) funding sources, more specifically, processing of Interim Assistance Reimbursement cases for our adult population.

3. One year of required experience analyzing and accurately completing retroactive and prospective federal claim adjustments with intricate detail to complex processes.

4. One year of experience interacting with administrators, executive staff, public/private, local agencies and organizations.

5. One year of required experience exercising independent judgment and discretion in the application and interpretation of departmental policies, laws, rules, regulations and procedures.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services  

Examination Services Unit

Attention: Leslie Wigfield

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, fax requested information to: 410-333-0882; leslie.wigfield@maryland.gov; Voice 410-767-7316, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation.

The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.