SOCIAL SERVICE ADMINISTRATOR II

This statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill current and future vacancies occurring in the Department of Human Services (DHS) in the Social Services Administration and the Local Departments of Social Services throughout the state. 

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STATEWIDE 

Applicants should indicate on their applications Baltimore City and/or all counties where they are willing to accept employment for this classification.

Current vacancy at:

Department of Human Services

Social Services Administration

311 W. Saratoga Street

Baltimore, MD  21201-3500

A Social Service Administrator II is a managerial level of administrative social work within the Social Services Administration in the Department of Human Resources. Employees in this classification may function as administrators of major program areas or provide administrative staff services in a local department of the Baltimore City Department of Social Services or the Social Services Administration. Employees in this classification are involved in the planning, development, interpretation, implementation and evaluation of social service programs, policies and procedures. The work of this class may include the provision of administrative review services for a variety of service programs or involve the administration of a specialized service area for the Baltimore City Department of Social Services centralized services. Employees in this class may be required to act as case consultants, advocates or subject matter specialists in the assigned program area(s). Administrators of social service components in a local department provide supervision to professional, paraprofessional, clerical and other support staff. Employees providing administrative staff services may be required to supervise professional, paraprofessional, clerical and other support staff. Examples of Work: Develops, implements and monitors program policies, regulations, procedures and proposed legislation; Interprets and explains State and federal policies, procedures, rules and regulations to agency staff; Provides technical assistance and social work consultation on problematic cases; Represents the agency at meetings with other public and private agencies and community groups; Reviews case material to evaluate the quality of casework services rendered; Monitors casework for adherence to State, federal and Social Services Administration program policies, procedures, rules and regulations; Participates in the annual program planning and evaluation process; Coordinates systems of service delivery within the agency and with other public and private agencies and community groups; Confers with Baltimore City Director and other administrative staff on operational problems arising in the agency; May act as a district supervisor for Adoptions, Single Parents Services or administer other centralized service components of the Baltimore City Department of Social Services; May act as a supervisory program specialist in Baltimore City Department of Social Services District Operations; May act as a regional representative from Social Services Administration for the Baltimore City Department of Social Services; May provide social work consultation and act as a subject matter specialist with city-wide scope in the Baltimore City Department of Social Services; May assess training needs and arrange or provide training to staff as needed; May plan and develop social service programs and resources; May supervise professional, paraprofessional, clerical and other support staff; Performs other related duties.

Examples of Work:

Develops, implements and monitors program policies, regulations, procedures and proposed legislation; Interprets and explains State and federal policies, procedures, rules and regulations to agency staff; Provides technical assistance and social work consultation on problematic cases; Represents the agency at meetings with other public and private agencies and community groups; Reviews case material to evaluate the quality of casework services rendered; Monitors casework for adherence to State, federal and Social Services Administration program policies, procedures, rules and regulations; Participates in the annual program planning and evaluation process; Coordinates systems of service delivery within the agency and with other public and private agencies and community groups; Confers with Baltimore City Director and other administrative staff on operational problems arising in the agency; May act as a district supervisor for Adoptions, Single Parents Services or administer other centralized service components of the Baltimore City Department of Social Services; May act as a supervisory program specialist in Baltimore City Department of Social Services District Operations; May act as a regional representative from Social Services Administration for the Baltimore City Department of Social Services; May provide social work consultation and act as a subject matter specialist with city-wide scope in the Baltimore City Department of Social Services; May assess training needs and arrange or provide training to staff as needed; May plan and develop social service programs and resources; May supervise professional, paraprofessional, clerical and other support staff; Performs other related duties.

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire.

Education: Possession of a Master's degree in social work from an accredited college or university approved by the Council on Social Work Education.

Experience: Six years of professional experience in a social work capacity in a public or private agency or institution, three years of which must have been in administrative, supervisory or consultative capacity.

Notes:

1.  These requirements are established by the Social Services Administration by authority provided in Human Services §4-204 of the Annotated Code of Maryland and the Department of Budget and Management, Office of Personnel Services and Benefits, does not have authority to accept substitutions or equivalents.

2.  Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Social Work classifications or Social Work specialty codes in the Social Science, Psychology, and Welfare field of work on a year-for-year basis for the required experience and education.  

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

1. Two years of experience in managing a Child Welfare Program in a public or private Child Welfare agency, or Adult Services.
2. Two years experience interpreting and explaining State and Federal laws, rules and regulations pertaining to public social service administration
3. One year of experience providing case management to the vulnerable population working with other Social Work and Human Service professionals.
4. One year experience with CIS and MD CHESSIE or any other automated systems.
5. One year experience with prioritizing, multi-tasking, and problem-solving skills.

1. Candidates filling positions in this classification must be licensed by the Board of Social Work Examiners.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties are required to possess a motor vehicle operator’s license valid in the State of Maryland.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.   

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

It is imperative to list all computer and software experience on your application pertaining to your job duties.  

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services

Examination Services Unit

Attention:  LaToura Jones

311 W. Saratoga Street, First Floor

Baltimore, Maryland  21201

Or, fax requested information to: 410-333-0882; Email latoura.jones@maryland.gov; Voice 410-767-8844, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation.

The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.