ADMINISTRATIVE PROGRAM MANAGER II

This is a Management Service position that serves at the pleasure of the Appointing Authority.

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Department of Human Services

Baltimore City Department of Social Services

1910 N. Broadway

Baltimore MD 21213

The Communications Director is responsible for designing and implementing internal and external communications for the priority initiatives of the Department. This includes the creation, planning, coordination and management of the Baltimore City Department of Social Services (BCDSS) integrated marketing, public relations and communications Unit. This position works with both external and internal communications to ensure that high quality and accurate information is made available in a timely fashion.

The Communications Director acts with urgency and ensures messaging is made in a proactive manner. Also develops and manages the implementation of initiatives focused on enhancing employee morale and wellness. The Communications Director is responsible for developing and maintaining relationships with news media, editors, reporters, Communication Officers, partner organizations, institutions, and government officials and their staff to ensure an adequate array of audiences and outlets for BCDSS messages. As a member of the agencys Executive Team, this position is instrumental in leading media management, including multiple social media outlets, promotion and marketing efforts, community outreach, and serves as an agency liaison to partnering organizations, local government and the Department of Human Services (DHS) to advance the Directors agenda as it relates to promoting the programs and services offered to Baltimore City residents.

Creates, develops and implements an internal communication plan. The plan covers all program areas of the  Department and provides messaging and associated activities for Baltimore City Department of Social Services employees.

Creates, develops and manages an external communications plan. Manages and implements a proactive communications program to enhance the reputation of the agency and increase visibility within the field. Designs and manages serial news letters  that include parent newsletter,RB21,newsletter.

Manages and handles several information channels and platforms for which the Director will participate ( from live interviews to press releases to social media), as deemed appropriate.

Education: Bachelor's degree from an accredited college or university in English, Journalism, Public Relations, Writing or other similar related fields.

Experience: Three (3) years of experience in public information, public relations, journalism or other related experience in publicity or promotional work.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the employment (eligible) list for at least one year. If you are in the State service and are a promotional candidate, your salary will be determined in accordance with the State of Maryland Salary Guidelines.

STATE OF MARYLAND BENEFITS

If you have any questions about this recruitment, please contact the Department of Human Services at 443-378-4530. Applicants who meet the minimum qualifications will be evaluated. This office, with your approval, will verify your prior applicable work experience.  In order to receive full consideration for time worked, please complete dates of employment in its entirety and identify number of hours worked for each entry.

College transcripts are not required for review of your application and do not need to be forwarded.  Please clearly indicate your college degree and majors on your application.  If selected for an interview, you will be required to bring an official transcript with you.  For all foreign education obtained outside of the U.S., you will be required to provide proof of equivalent American education as determined by a foreign credential evaluation service if selected for an interview.

Online applications are STRONGLY preferred; however, the paper application may be submitted to: DHS/Baltimore City Department of Social Services, attn: Dorothy Dukes, 1910 N. Broadway, Baltimore MD  21213.  The paper application must be received by 5 p.m. close of business on the closing date of the recruitment.  No postmarks will be accepted.  The previous Maryland State application (MS-100) will not be accepted. TTY Users: call via Maryland Relay We thank our Veterans for their service to our country, and encourage them to apply. Bilingual applicants are encouraged to apply. As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.