FISCAL ACCOUNTS CLERK II

Limited to current employees of Montgomery County Office of Child Support Enforcement Department (OCSE). Applicants must meet both the selective qualifications (listed below) and minimum qualifications for approval.

Montgomery County Office of Child Support Enforcement

51 Monroe Street, Suite 811

Rockville MD  20850

This position assists the Montgomery County Office of Child Support Enforcement (MCOCSE) division within the Department of Human Resources (DHR) in posting child support payments to the Child Support Enforcement System (CSES) by maintaining accounts, accepting and processing child support payments through the scanning process.

This position functions at the full performance level of duties and receives general supervision. The incumbent in this position also provides assistance to the Establishment and Enforcement Units by assisting with escrow reports and determining the best course of action required to disburse payments to the custodial or non-custodial parent.

Reviews adjustment requests and documentation for correctness/completeness to adjust accounts accordingly.

Updates account information and deletes accounts when appropriate.

Maintains documentation of account transactions and records pertinent information in Child Support Enforcement System (CSES) case action logs.

Provides customer service to both internal and external customers that meet or exceed the standards set by the Department.

Receives payments, issue receipts and handle customer inquires at payment window. Accepts applications, fees for child support enforcement services and provides needed information about child support program.

Reviews applications for completeness, log-in, refers to Intake Unit and posts application fee to the specified account.

Refers customers to community resources and programs and coordinates with employers and other State's child support agencies to resolve payment discrepancies.

Processes and scans payments to the State Disbursement Unit (SDU) in compliance with CSEA's Standard Operating Procedures for Electronic Payment Processing.

Reviews the Fiscal Escrow reports and determines the appropriate action for disbursement including the location of payee's correct address.

IMPORTANT, PLEASE READ: You must possess the minimum qualifications listed below to be approved for this recruitment.

Please describe in detail any job duties relating to the minimum qualifications stated and include any computer software experience (Ex. Word, Excel, Access, etc.) used in each of the positions you held. 

EDUCATION : Graduation from an accredited high school or possession of a high school equivalency certificate.

EXPERIENCE : Two years of experience reviewing, verifying, recording, adjusting and balancing financial transactions.

NOTES :

1. Experience calculating and recording financial, statistical or other numerical data may be substituted on a year-for-year basis for the required high school education.

 2. Six credit hours in accounting from an accredited college or university may be substituted for one year of the required experience.

3. A minimum of five courses or six months of accounting-related training in a vocational training program in subjects such as journalizing transactions, analyzing transactions into debits and credits, posting to a general ledger, payroll, bank reconciliations, accounts payable, and accounts receivable may be substituted for one year of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience in Financial Clerical/Finance Technicians classifications or specialty codes in the financial field of work at a rate of one year of military experience for the required experience.

Experience and knowledge of basic accounting principles.

Skill in resolving problems associated with incomplete, inaccurate or conflicting data and roconciling specialized accounts.

Skill in managing work time efficiently and under deadlines.

Ability to use computer to access, input and extract data.

Ability to communicate effectively and maintain effective working relationships with agency fiscal staff, data processing clerks, vendors, and fiscal control agencies.

Limited to current employees of Montgomery County Office of Child Support Enforcement Department (OCSE).  

(IMPORTANT: You must have this experience to be approved for this recruitment. There are no substitutions available for this required experience.)

Please provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best-Qualified, Better-Qualified or Qualified and placed on the employment (eligible) list for one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. 

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS

 

Online applications are STRONGLY preferred. 

If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit

Attention:Moses Devaprakasam

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

The paper application must be received by 5 PM on the closing date for the recruitment. 

Or email dhr.esu@maryland.gov; Assistance via phone: 410-767-7414.

TTY Users: call via Maryland Relay, 1-800-925-4434.

Do not submit unsolicited documentation. Resumes, transcripts, and copies of diplomas are not required for this examination process.

Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.