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COMPUTER NETWORK SPECIALIST TRAINEE

HRDT LAN Administrator

Recruitment #17-004411-0003

Introduction

This is a Position-Specific Recruitment for Department of Human Services, Human Resource Development and Training (HRDT).

GRADE

15

LOCATION OF POSITION

Department of Human Services 

HRDT/HR Systems and Support Unit

311 W. Saratoga Street

Baltimore MD 21201-3500

Main Purpose of Job

This position serves as the Local Area Network (LAN) administrator for the Department of Human Services, Human Resource Development and Training (HRDT). The incumbent in this position will be responsible for the day-to-day IT activities in HRDT as well as project planning for HRDT networks and network equipments.

POSITION DUTIES

Position will serve as HRDT Local Area Network Engineer and will be responsible for planning and implementing Windows Desktops including Microsoft software, antivirus, and other standard software packages using Zenworks Desktop management.

The incumbent in this position will work with Windows servers including implementation disaster recovery procedures and Microsoft Active Directory administration. This position will also serve as a Networks Security Monitor and ensure that HRDT is in compliance with all agency security policies and protocols and serves as the point person for the day-to-day IT activities in HRDT.

MINIMUM QUALIFICATIONS

Please describe in detail any specific job duties relating to the minimum qualifications stated below and include any computer software experience (ex. Excel, Workday,Jobaps, PowerPoint, Word, etc.) used in each of the positions you held.

Education: Bachelor's degree in computer information technology, management information systems or other information technology related field, to include course work in local or wide area computer networks, from an accredited college or university.

Experience: None

Notes : 

1. Candidates may substitute completion of high school or high school equivalency certificate and eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software for the required education.

2. Candidates may substitute completion of high school or high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required education.

3. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required education.

4. Candidates may substitute experience in one of the following areas on a year-for-year basis for a high school education: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required education.

DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will possess the following

1. Six months or more employment experience in IT-Executive Desktop Support Analyst Jobs / Executive Desk Support related jobs.

2. Six months or more experience using Microsoft Active Directory or Zenworks or Windows Server.

3. Six months or more experience in LAN Networking for DHR / State of Maryland.

4. Ability to prioritize and multi-task effectively.

5. Flexibility in a busy environment.

SELECTION PROCESS

Please provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

Successful candidates will be ranked as Best-Qualified, Better-Qualified or Qualified and placed on the employment (eligible) list for one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. 

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred. 

If you are unable to apply online, please send your paper application and supplemental questionnaire (if applicable) to: 

Department of Human Services

Examination Services Unit

Attention: Moses Devaprakasam

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

The paper application must be received by 5 PM on the closing date for the recruitment. 

Or email moses.devaprakasam@maryland.gov ; Assistance via phone: 410-767-7416. TTY Users: call via Maryland Relay, 1-800-925-4434.

Do not submit unsolicited documentation. Resumes, transcripts, and copies of diplomas are not required for this examination process. Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.




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