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UNEMPLOYMENT INSURANCE SPECIALIST IV(BEACON TESTER)

Temporary Acting Pay Recruitment (Internal Only)

Recruitment #17-003228-0001

GRADE

13

LOCATION OF POSITION

Statewide (Maryland)

Main Purpose of Job

To test the Re-Employment BEACON UI Modernization system funtionality in the areas of Benefits and Tax for quality assurance in meeting UI business requirments and processes (this is an acting capacity recruitment only).

POSITION DUTIES

Participate in tester training and onboarding sessions to be provided by the project management office.

Conduct testing of various functionality of the system in the areas of Initial Claims, Special Programs, Wage and Monetary Determination, Continued Claims and Payment Processing, Adjudication, Benefit Charging, Claim Maintenance, Collections and Program Integrity, ETA/BTQ/TPS, Appeals, Employer Registration and Infrastructure, Employer Maintenance, Wage Reports, Tax Payments and Refunds, Financial Interfaces and General Ledger, Tax Collections, Tax Rates, Experience Transfers and Field Audit, and Tax Reporting.

- Document a Problem Incident Report (PIR) for functionality that does not meet expected results, is a defect, or requires a change order to adequately meet standards of business practices and requirements.

- Submit Pass, Fail, In-Progress details for Data Entry

- Expected to commit to testing assignments (Data Migration, scripts, and/or PIRs)

- Report status of assigned testing items in % complete, date to finish, and raise any risk to completion within defined timeline

- Meet daily testing benchmarks set.

MINIMUM QUALIFICATIONS

Education: None.

Experience: One year of full-time paid employment in the Maryland State classification of Unemployment Insurance Specialist II/III or equivalent classification in the Employment Security Administration including on-the-job training in the conduct of predetermination and pretermination hearings.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Two (2) years experience in one or more of the following applications: WEB221/MIRA, WEBTAX, NETCLAIMS and APPEALS CASE Tracking. Open to current MD Unemployment Insurance employees.

LIMITATIONS ON SELECTION

Limited to current Division of Unemployment Insurance employee's only

LICENSES, REGISTRATIONS AND CERTIFICATIONS

N/A

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. RESUMES ARE NOT ACCETABALE AND NOT CONSIDERED IN THE SELECTION/EXAMITIONATION PROCESS.

All information concerning the qualification, including any required documentation (diploma, transcripts, certificate, etc) must be submitted and received by the closing date. Information submitted after this date will not be considered.

Applications that meet the minimum and/or selective qualifications will be referred to the hiring manager for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

FURTHER INSTRUCTIONS

If you have any questions about this recruitment, please contact the Department of Labor, Licensing and Regulation at 410-230-6317.

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources
Attn: 17-003228-0001 ( BEACON TESTER)
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.